The Shells Resort & Spa Phu Quoc

4.3/5(1.61K Reviews) rating

5 Star Hotel locationPin

Phu Quoc, Kien Giang

The Shells Resort & Spa Phu Quoc entrance

117

1/117

About hotel

Indulge in the ultimate luxury and serenity at The Shells Resort & Spa Phu Quoc, a luxurious 5-star haven situated on the enchanting island of Phu Quoc. Located near popular attractions such as the vibrant Phu Quoc Night Market and the verdant Phu Quoc National Park, our resort offers much more than just accommodation – it offers an unparalleled experience. As you step into our opulent resort, you will be greeted with warm hospitality and escorted to one of our 134 exquisitely designed guestrooms. Each room is a masterpiece in itself, boasting a private balcony or patio with stunning vistas of the lush gardens and pristine beaches. Stay connected with complimentary high-speed Wi-Fi as you enjoy modern amenities including lavish rain showers and delightful toiletries. With utmost attention to detail, The Shells Resort & Spa Phu Quoc leaves no stone unturned in ensuring the comfort and satisfaction of our guests. Take a refreshing dip in the inviting outdoor pool, bask in the warm sun on our private beach, or rejuvenate your senses with a revitalizing spa treatment. Business travelers can make use of our well-equipped business center and meeting room for important gatherings and conferences. Experience the finest of culinary delights at FLOW Restaurant, our beachfront dining venue blessed with picturesque garden views. For a more intimate dining experience, our room service is at your service to elevate your meal to new heights. Don't miss out on exploring the nearby attractions such as Dinh Cau Beach, Ong Lang Beach, and Suoi Tranh & Suoi Da Ban. And with our complimentary airport shuttle service, reaching Phu Quoc International Airport is a breeze. Escape to a world of pampering and sheer paradise at The Shells Resort & Spa Phu Quoc, where luxury and sophistication come together to create a holiday you will never forget. Book The Shells Resort & Spa Phu Quoc room prices online now and let us turn your vacation dreams into reality. Conveniently located at Ganh Gio Beach, Duong Dong Town, Kien Giang, Vietnam.

Highlights

• 5-star luxury resort with private beach • Secluded yet close to popular attractions, 3.2 km from Phu Quoc Night Market • Easy access to Phu Quoc International Airport (16.9 km) and railway station • Individually decorated guestrooms with balconies and complimentary Wi-Fi • Spa offering massages, body treatments, and facials • Outdoor pool and recreational amenities • Business center and function room for business travelers • Beachfront restaurant and bar with garden view • Complimentary airport shuttle • Budget-friendly option: boutique hotel with easy access to Walking Street Phu Quoc and San Van Dong Duong Dong Stadium.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

134

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Shops and commercial services

Smoke-free property

Bell staff/porter

On-Site parking

Valet parking

Terrace

Concierge desk

Breakfast available

Airport shuttle service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Shops and commercial services

Smoke-free property

Bell staff/porter

On-Site parking

Valet parking

Terrace

Concierge desk

Food & Beverages

Breakfast available

Services

Airport shuttle service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property is not currently implementing any enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

No elevators.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property advises that guest safety measures are currently in place.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property is not currently implementing any enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

No elevators.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property advises that guest safety measures are currently in place.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹4,786

₹12,367

61% OFF

+ ₹699 taxes / night

Earn 54 Reward Points

Flat ₹783.50 off included with coupon INTSTAY

Select Rooms

Luxury Villa, Garden View

861 sq.ft (79.99 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Minibar

Desk

Free toiletries

Safe

Room Service

Blackout Curtains

Wardrobe/Closet

Private bath or shower

Housekeeping - daily

Air conditioning

Slippers

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹4,786

₹12,367

61% OFF

+ ₹699 taxes / night

Update Price

Earn 54 Reward Points

Flat ₹783.50 off included with coupon INTSTAY

Amenities

Location

D__ng _�ng, Phu Quoc, Kien Giang

View on Maps

Ratings & Reviews

4.3/5

1.61K Ratings

Jack Collins

5/5

19 Jan, 2024

The Shells Resort has been a dream, the breakfasts have been very enjoyable with an assortment of cuisines available. The villa that we had stayed in is perfect for a couples getaway and I would be more than happy to book here again. The facilities are pristine and housekeeping obviously do an extraordinary job. The staff have been the perfect hosts, if you need something, call and they’ll be there within 5 minutes. I injured my foot during the trip, fortunately their buggy service allowed was able to take me all around the resort even if the journey wasn’t a long one. The beach is absolutely amazing, possibly my favourite resort beach as it’s a very intimidate slice of coast, well kept with features perfect for a photoshoot. I would heavily recommend the shells, would love to return in the future.

Rỡ Lê

5/5

22 Jan, 2024

The swimming pool is large and beautiful, designed in a very special scallop shape. The resort has many interesting promotions and activities, BBQ Seafood and Breakfast are highly appreciated here. Thank you resort for giving me a wonderful vacation. I will recommend it to my friends and see you again next year.

Quoc tien Duong

5/5

22 Jan, 2024

I am very satisfied with the great service here. Large, comfortable rooms, beautiful swimming pool, restaurant food and rich and varied breakfast. A memorable trip abroad. Will come back next time if I have a chance to come to Phu Quoc

F411en

3/5

3 Dec, 2023

I did not stay at the hotel but I went to look at the rooms before booking. The hotel is very secluded with a beautiful driveway through bamboo path. I had a look at the villas which look just like the pictures but it seems like not many people stay there so there was a strong smell in the rooms. We also went to look at the sea view rooms. The hotel looks like it has passed its glory days and seems old. The sea view room was beautiful over looking a huge pool and the beach but again it has this feeling like it’s old. Because of visiting the hotel before booking we decided it was not suited for us.

Jack Collins

5/5

19 Jan, 2024

Rỡ Lê

5/5

22 Jan, 2024

Quoc tien Duong

5/5

22 Jan, 2024

F411en

3/5

3 Dec, 2023

Kevin Mcgeachy

5/5

26 Jan, 2024

Amazing hotel very comfy beds and stunning seas views. The staff were so helpful and welcoming. Location is just 5 min walk to the street market and a 15 walk into duong dong Or get the free green bus outside johns tours

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.