The St. Regis Chicago

4.1/5(150 Reviews) rating

5 Star Hotel locationPin

Chicago, Illinois

1/95

About hotel

Welcome to The St. Regis Chicago, a luxurious haven for discerning travelers seeking a blend of modern sophistication and historic charm. Located at 401 East Upper Wacker Drive, Illinois60601, United States, this 5-star hotel offers a central location within walking distance of Grant Park, Millennium Park, and other iconic landmarks. With 192 air-conditioned rooms featuring minibars, Smart televisions, and plush bedding, guests can unwind in comfort and style. The hotel's full-service spa, indoor pool, and 24-hour fitness center provide ample opportunities for relaxation and rejuvenation. Dining options at Miru and the bar/lounge offer delectable cuisine and refreshing drinks, while 24-hour room service ensures convenience at any time. Whether you're visiting for leisure or business, The St. Regis Chicago promises a memorable stay with exceptional hospitality and personalized service. Book The St. Regis Chicago online now to experience the epitome of luxury in the heart of Chicago..

Highlights

• Centrally located in Chicago, a 10-minute walk from Grant Park and Millennium Park • 192 air-conditioned rooms with minibars, Smart TVs, and premium bedding • Private bathrooms with designer toiletries and hair dryers • Nearby attractions include Lake Michigan, Chicago Riverwalk, and Art Institute of Chicago • Close proximity to Michigan Avenue Bridge, Aon Center, and Cloud Gate • Nearest airports: Chicago Midway Airport (21.9 km) and Chicago O'Hare Intl. Airport (30.1 km) • Full-service spa offering massages, body treatments, and facials • Indoor pool and 24-hour fitness center for recreational activities • Complimentary wireless Internet access and concierge services available • Dining options at Miru restaurant, 24-hour room service, and bar/lounge • Cooked-to-order breakfasts served daily from 6:30 AM to 10:30 AM for a fee • Business amenities include dry cleaning/laundry services and a 24-hour front desk • Luggage storage facilities for convenience during your stay • Scenic views of the city skyline from luxurious suites • Sustainable practices in place to promote environmental responsibility • Personalized concierge assistance for tailored experiences • Rooftop restaurant offering panoramic city views • Cozy cafe serving local delicacies for a taste of Chicago • State-of-the-art spa services for a relaxing retreat • Well-equipped fitness center for a convenient workout option.

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

192

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Smoke-free property

Valet parking

Terrace

Concierge desk

Indoor pool

Breakfast available

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Smoke-free property

Valet parking

Terrace

Concierge desk

Indoor pool

Food & Beverages

Breakfast available

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property confirms they are implementing guest safety measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

This property advises that guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in kg is 23.

Only dogs are allowed.

Pet max weight (per pet) in lb is 50.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Maximum number of pets per room 1.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property confirms they are implementing guest safety measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

This property advises that guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in kg is 23.

Only dogs are allowed.

Pet max weight (per pet) in lb is 50.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Maximum number of pets per room 1.

₹69,070

₹78,806

12% OFF

+ ₹13,828 taxes / night

Earn 828 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹69,070

₹78,806

12% OFF

+ ₹13,828 taxes / night

Update Price

Earn 828 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

401 E Wacker Dr, Chicago, Illinois, 60601

View on Maps

Ratings & Reviews

4.1/5

150 Ratings

Christine Garrett

5/5

20 Jan, 2024

We had an amazing stay here with a beautiful room overlooking the lake and river. The room was spacious and we really appreciated them providing champagne and a dessert in the room to celebrate my birthday. The room and the shower/bathroom were large and it was nice having a small closet area to change and keep our items in. Everyone who works there was amazing, especially Alyssa at the front desk, and the complimentary car to take guests places within 2 miles was the cherry on top. If I had to pick the smallest detail to nitpick, I wish the indoor pool was heated more - in January, it was a little too cold for this Texas girl to enjoy - but if that's the only thing to think of to improve, I'd say it must've been a pretty wonderful experience.

Jichang H

5/5

3 Jan, 2024

Wonderful property from all perspectives! The service team is extraordinary. I am a Marriott platinum member which maybe common for a lot of guests in these days. They took our request for room upgrades seriously and upgraded us in advance even before check in! The butler service team is responsive and responded to all our requests before our stay. The front office is professional, gentle and super nice! Welcome champagne at the time of check in. Valet parking is also super professional and though it seems expensive at the first glimpse, the service definitely worth the money which includes unlimited in and out privileges and quick retrieval of the vehicle. The hotel and the room is beautiful, shining and clean. The view of the room is gorgeous with a view of the river and part of the navy pier. There was welcoming desert in the room prepared by the hotel which was delicious! Room service is prompt, taking less than 3 minutes for the butler to come. More importantly, a common criticism before which was they do not offer free breakfast or breakfast credits for platinum and higher members has now been changed. They offered 60$ breakfast credit which was very useful. In all, this is one of the best luxury hotels in my mind in Chicago and I for sure highly recommend this property!

Aaron Kubiak

5/5

30 Jan, 2024

We had an incredible experience at the property and throughout our interactions. We had the pleasure of having Alyssa assist us with check in and check out. She was very friendly, knowledgeable and did a great job making us feel welcomed and is the reason we’ll be coming back to enjoy the Italian restaurant. Alejandro was an amazing butler who went above and beyond for us and Gabriel was professional, friendly and detail oriented in assisting us in coming to/leaving from the property. Stephanie was also someone my girlfriend wanted to give a shout at to as she had a great experience at the spa!

Konstancja Kosinska

5/5

10 Dec, 2023

Beautiful hotel in the best location right on Chicago River. Welcoming staff at the entrance and Front Office. Champagne offered during check in and wealth of information provided by the Butler who walked us to our beautiful room. Room was gorgeous and very clean, with beautiful amenities. Bathroom had a spacious tub, as well as shower. Beds were very comfortable. Large pool and fitness center with beautiful views of the River and Lake Michigan. House car was available for rides within 2 miles radius. I highly recommend and thank you for wonderful stay!

John Powers

5/5

12 Jan, 2024

Make sure you get a butler! I've stayed at one other St. Regis and that was in Bangkok so there were some high expectations going in. This hotel is really new and it's well appointed. We were greeted with champagne and asked if we wanted a butler. I declined. I wish I didn't. They give you a tour of your room as well as insights to activities and interesting facts as well as unpack and answer questions. It's a signature service of St. Regis. I had one in Bangkok and thought it was a great service but a novelty. They are far more than that. Hindsight. On to the property. The room was big with a great view and a huge bathroom. Very well appointed. One thing I noticed in difference to the other St Regis is the lack of smaller details. It may be cultural but the other felt like it had many curated items like separate leather boxes for remotes. This room, while well appointed and big. Felt more neutral. Not bad I suppose, I still liked it. The service is wonderful as to be expected. The location is right on the river with great views. I liked it here and it's a great stay but it seemed like it's personality is still developing. That's not too surprising given it's under a year old.

Christine Garrett

5/5

20 Jan, 2024

Jichang H

5/5

3 Jan, 2024

Aaron Kubiak

5/5

30 Jan, 2024

Konstancja Kosinska

5/5

10 Dec, 2023

John Powers

5/5

12 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.