The St. Regis Mexico City

4.8/5(9.97K Reviews) rating

5 Star Hotel

The St. Regis Mexico City exterior_detail

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About hotel

Looking for an upscale yet affordable accommodation in the heart of Mexico City? Look no further than The St. Regis Mexico City. Situated at Paseo de la Reforma 439, Colonia Cuauhtemoc06500, this luxurious 5-star hotel offers 189 lavish rooms, each equipped with top-notch amenities like minibars, LCD televisions, and complimentary Wi-Fi. After a day of exploring Mexico City's vibrant culture and iconic landmarks, retreat to your room and pamper yourself with a relaxing soak in the deep soaking bathtub, complete with designer toiletries. Wake up to breathtaking city views every morning and kickstart your day with a workout at the 24-hour health club or a refreshing dip in the indoor pool. Conveniently situated within walking distance of popular attractions such as The Angel of Independence Monument and Chapultepec Park, The St. Regis Mexico City is perfect for both leisure and business travelers. Take a leisurely walk to the nearby Diana the Huntress Fountain, just 0.1 km away, or explore the famous Paseo de la Reforma, only 2.9 km from the hotel. For business travelers, this hotel offers a well-equipped business center, complimentary wired and wireless internet access, and limo/town car services. And for those seeking a luxurious escape, the hotel's on-site spa offers indulgent massages, body treatments, and facials. Indulge your taste buds with mouth-watering BBQ at the hotel's specialty restaurant or grab a cup of coffee at the cozy coffee shop. With its prime location just 15.5 km from the Benito Juarez International Airport, The St. Regis Mexico City ensures a stress-free and opulent stay for its guests. Book The St. Regis Mexico City room prices online now and experience the epitome of luxury and convenience in the bustling city of Mexico.

Highlights

• Prime location in the heart of Mexico City, within walking distance to major tourist attractions such as The Angel of Independence Monument and Chapultepec Park • 5-star hotel with 189 guestrooms, featuring luxurious amenities and designer toiletries • Complimentary wired and wireless internet access • Spa offering massages, body treatments, and facials • Indoor pool, 24-hour health club, and spa tub for relaxation and recreation • Business center and limo/town car service available for business travelers • On-site restaurant specializing in barbecue and a bar/lounge for drinks • Buffet breakfast available daily • Airport and railway station within close proximity (15.5 km and 9.7 km respectively) • Variety of room options available, including luxury, boutique, and budget accommodations

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

189

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Terrace

Concierge desk

Bicycle rentals

Indoor pool

Sauna

Baby Sitting / Child Services

Hiking

Breakfast available

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Terrace

Concierge desk

Bicycle rentals

Indoor pool

Sauna

Activities

Baby Sitting / Child Services

Hiking

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 34.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in lb is 75.

Maximum number of pets per room 1.

Only dogs are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 34.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in lb is 75.

Maximum number of pets per room 1.

Only dogs are allowed.

₹64,937

₹71,394

9% OFF

+ ₹13,628 taxes / night

Earn 785 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹64,937

₹71,394

9% OFF

+ ₹13,628 taxes / night

Update Price

Earn 785 Reward Points

Amenities

Location

Cuauht�moc, Mexico City, 06500

View on Maps

Ratings & Reviews

4.8/5

9.97K Ratings

Virgil Norris

1/5

2 Jan, 2024

Amazing brunch. Awful management. Had a 31DEC 1215 brunch reservation and they called me at 11am to tell me they made a mistake and it was for the 1st. Luckily I hadn't left yet so no big deal. Next day get to the hotel and we're not seated until 1245. Then at check out they give us a 200peso bill even though I already paid $3000peso bills online. They said it was for the champagne we ordered. Then they applied my 15% tip to the $3200 instead of $200. Whatever happy new year thanks for good service. Then they came back with another bill for $6000 and said I only paid online for 1 person. I showed them the email for 2 people and they tried saying it was then for all the drinks - which had no price on the menu. Watch out for these cabrones. They're shady and hopping you'll get drunk and just sign whatever they bring you.

Angel Agramon

5/5

22 Oct, 2023

Everything here is perfect. The service is sublime. Everyone remembers and calls you by name. They go out of their way to please and it all seems genuine. The shower is amazing. Carpet feels like you’re walking on clouds. Food and beverages are outstanding. And everything is very clean.

Michael Feng

1/5

8 Nov, 2023

Hotel room is dated and gives that old, broke down kind vibe. Some of the furniture and the bathroom chair had stains. Toilet didn't flush properly - each time we had to flip the lever so the water doesn't continue to run. The biggest drawback was the front desk. This group might be the least friendliest group I have ever encountered. No one went above and beyond and just did the minimum, which is something you don't expect from a 5 star hotel. The street vendor where I bought a cup of corn in front of the hotel was nicer and more engaging. I also stayed at Sofitel and their staff were levels better. Room came with a butler, which I knew I wasn't going to use much. Only saw the butler when we checked in and never heard from him again even though he said he was going to check with concierge regarding my earlier reservation request. Breakfast was decent except day 2 when the eggs and sausage were cold. Our waiter promptly asked the chef to bring out fresh eggs and sausage when I brought this to his attention but probably should have better QC when the regular price is $41 pp. The only bright spot was Issac, who was the bartender at the King Cole bar. He was friendly, attentive and very knowledgeable with his craft. The drinks were excellent! Sadly I probably won't see Issac again unless I only visit the bar because I will not stay there again.

HOME OF HOPE INC

5/5

19 Dec, 2023

The service is par excellence. The staff is very courteous and very helpful. Special shout out and many thank you to Omar morales, from Diana restaurant who is the restaurant supervisor. He was very accommodating and cordial and treated us with utmost respect and warmth when there was a confusion about the about the bloom garden promotion. Special shout out to Muhammad Yassine The bell man, who always welcomed us with a great smile, and was extremely helpful. I would recommend this hotel very highly. The location is absolutely fabulous, and a great place to walk and stroll.

Venkatesh Kaliappan

5/5

27 Nov, 2023

The hotel is in a great location right on reforma with walking distance from the Chapultepec castle. The rooms were great and the service was exceptional. The staff went above and beyond to make our service special, especially on my wife's birthday. They decorated the rooms with balloons, had a bottle of champagne and cake ready when we returned to our rooms. It was amazing! A big thank you to every single staff at the St. Regis, we take back great memories. Highly recommend this exceptional hotel!

Virgil Norris

1/5

2 Jan, 2024

Angel Agramon

5/5

22 Oct, 2023

Michael Feng

1/5

8 Nov, 2023

HOME OF HOPE INC

5/5

19 Dec, 2023

Venkatesh Kaliappan

5/5

27 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.