The Stay Club Colindale

3.9/5(633 Reviews) rating

3 Star Hotel locationPin

London, England

1/25

About hotel

Location: With a stay at The Stay Club Colindale in London, you'll be within a 10-minute drive of Wembley Stadium and Hampstead Heath. This hotel is 7.5 mi (12.1 km) from Hyde Park and 8.3 mi (13.3 km) from Oxford Street.Rooms: Make yourself at home in one of the 576 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Complimentary wireless Internet access is available to keep you connected.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Wembley Stadium - 6.1 km / 3.8 mi
OVO Arena Wembley - 6.1 km / 3.8 mi
Hampstead Heath - 6.2 km / 3.8 mi
ZSL London Zoo - 10.5 km / 6.5 mi
Regent's Park - 10.5 km / 6.5 mi
Alexandra Palace - 10.6 km / 6.6 mi
Camden Markets - 10.7 km / 6.7 mi
Lord's Cricket Ground - 11.1 km / 6.9 mi
Baker Street - 11.5 km / 7.2 mi
Portobello Road Market - 11.6 km / 7.2 mi
Sherlock Holmes Museum - 11.7 km / 7.3 mi
Madame Tussauds Wax Museum - 11.9 km / 7.4 mi
Marble Arch - 12 km / 7.5 mi
Hyde Park - 12.1 km / 7.5 mi
Park Lane - 12.2 km / 7.6 mi

The nearest airports are:
Heathrow Airport (LHR) - 30.4 km / 18.9 mi
London City Airport (LCY) - 37.8 km / 23.5 mi
Luton Airport (LTN) - 40.9 km / 25.4 mi
Stansted Airport (STN) - 67 km / 41.6 mi
Gatwick Airport (LGW) - 104.8 km / 65.1 mi

Amenities: Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Business Amenities: Featured amenities include a business center, a 24-hour front desk, and laundry facilities.Dining: At The Stay Club Colindale, enjoy a satisfying meal at the restaurant.

Quick Facts

Check-In

3:00 PM

Check-Out

10:00 AM

Rooms

576

Popular Amenities

24-hour front desk

Smoke-free property

Terrace

Concierge desk

Business center

Show all Amenities

General Amenities

24-hour front desk

Smoke-free property

Terrace

Concierge desk

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Charcot Rd, London, England, NW9 5WU

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Ratings & Reviews

3.9/5

633 Ratings

Mary Peterstein

1/5

24 Feb, 2023

The manager of this apartment told me that if you write not good comments on Google, you will not rent any student apartment. My room has been without electricity for three times, and all the food in the refrigerator is broken. I can't turn on the heating in cold winter. Sleeping in the freeze room, without any staff to help, even refused to fix for me. Yelling at me was very rude and racist. When I told the manager about it, the manager thought they were right. Please don't choose this apartment. You will find the manager's room has no electricity for many times, and the staff are very rude. They won't tell me that there is a primary school nearby. The children play outside from morning to night. It is very noisy, even if I live on the fifth floor. I suffer from noise every day, and the manager will not change rooms. Please don't reply to my contact email when this apartment sees the comments. I have contacted you many times and can't solve the problem at all. I emailed the manager many times to talk with her, but she refused. She also asked the front desk to tell me the wrong time. I pushed everything away and waited at home for her all day without seeing her. The worst student apartment

Guido Dipietro

4/5

19 Jan, 2021

Stayed here for two and a half weeks a few years back (in 2016). The building was partially under construction yet, still the lower floors were all set. The location is fairly great, since it's essentially next to Colindale Tube station and you can get to most places downtown rather quickly. We had English lessons as part of the experience (not sure if that's the standard pack or if it's just a lodging site nowadays), which were truly enjoyable. My room's design was a bit strange: the bathroom is in the middle of it and basically everyone can see your silhouette as you shower. Also, the top beds kind of tried to collapse towards the wall. Moreover, the room faced the underground station so we heard the lovely voice saying "The next train is to Edgware. Please mind the gap" 24/7, since that line has night service. I didn't mind though because that was sort of soothing. The employees here were always very kind and attentive. We had no problems whatsoever.

Umamaheswari Marath

5/5

20 Aug, 2019

Nice place, welcoming staffs. Energetic, helpful, most importantly very genuine in transactions. 1 minute walk from Colindale tube Station.Highly appreciate their efforts for both students and working people. Good view from terrace and nice restaurant inbuilt. The rooms are like studio apartments have all basic amenities. 5 start

Gabriel Whitehead

5/5

15 Nov, 2022

There is no better place to study & live as The Stay Club. I lived in all of their units i.e. TSC Kentish; Camden; North Acton and I now live in Colindale's unit. The environment is warm and inspiring. The staff are friendly and extremely polite, well educated. Their library is rich. It is indeed a place you feel inspired to progress your academic matters. Thanks a lot, guys

Shas

5/5

27 Jan, 2018

The Stay Club is a nice place for students coming to visit London. It is quite off the grid but it's a very cozy building. It has stores that take no more than 30 seconds to get to. The staff is quite friendly and the food is awesome. The residences are fully furnished with everything someone may need. Any student should come and stay at this place.Overall, a few colleagues of mine and myself enjoyed this place a lot.

Mary Peterstein

1/5

24 Feb, 2023

Guido Dipietro

4/5

19 Jan, 2021

Umamaheswari Marath

5/5

20 Aug, 2019

Gabriel Whitehead

5/5

15 Nov, 2022

Shas

5/5

27 Jan, 2018

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.