The Sultan Residence

4.6/5(14.39K Reviews) rating

4 Star Hotel locationPin

Jakarta, West Java

1/56

About hotel

Welcome to the heart of Jakarta, where luxury, convenience and affordability come together at The Sultan Residence. This 4-star aparthotel offers 252 lavish rooms, complete with top-notch amenities such as air conditioning, fully-equipped kitchenettes, and private balconies. Immerse yourself in a world of comfort and opulence, all while enjoying the convenience of hotel services. Strategically located just a 4-minute drive from the iconic Gelora Bung Karno Stadium, The Sultan Residence is also in close proximity to must-visit destinations like Taman Mini Indonesia Indah, Plaza Senayan, and the bustling Golden Triangle. Plus, with easy access to major transportation hubs including the airport, you can explore Jakarta with ease and style. Take a break from your adventures and indulge in a range of recreational activities at the hotel. Unwind with a refreshing swim in the outdoor pool, play a game of tennis on the court, or hit the gym for a quick workout. Stay connected with complimentary Wi-Fi throughout the property and hop on the free area shuttle to discover the vibrant surroundings and local culture. Treat your taste buds to a variety of flavours at the hotel's restaurant, or sip on a delicious cup of coffee at the coffee shop. The bar also offers a selection of refreshing drinks to quench your thirst. For any needs or inquiries, the concierge services and 24-hour front desk are at your service. With convenient amenities like complimentary newspapers in the lobby and dry cleaning/laundry services available, your comfort is our top priority. Make The Sultan Residence your home away from home in Jakarta and experience the perfect blend of luxury and affordability. Take advantage of the roundtrip airport shuttle for a hassle-free journey and discover all that this vibrant city has to offer. Book your stay now and enjoy The Sultan Residence room prices that are suitable for every budget. Don't wait, book The Sultan Residence online today for an unforgettable stay.

Highlights

• 4-star hotel near Kidzania, in the heart of Jakarta • 252 air-conditioned rooms with kitchenettes and private balconies • Close to popular attractions like Gelora Bung Karno Stadium (0.9 km), Golden Triangle (1 km), and Pacific Place (1.1 km) • Recreational amenities include an outdoor pool, tennis court, and fitness center • Complimentary Wi-Fi and area shuttle service available • Business amenities such as free newspapers, dry cleaning, and 24-hour front desk • On-site restaurant offering local and international cuisine, as well as a bar and coffee shop • Conveniently located near the airport (29.5 km) and railway station (15.4 km) • Suitable for both casual and business travelers • Luxury, boutique, and budget options available.

Quick Facts

Check-In

2:00 PM

Check-Out

1:00 PM

Rooms

252

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Children's Pool

Tennis court

Airport shuttle service

Transportation

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Activities

Children's Pool

Tennis court

Services

Gym

Airport shuttle service

Transportation

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards and cash.

Host has indicated there is a carbon monoxide detector on the property.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property is professionally cleaned.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding.

The property is professionally cleaned.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards and cash.

Host has indicated there is a carbon monoxide detector on the property.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property is professionally cleaned.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding.

The property is professionally cleaned.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹11,902

₹15,323

22% OFF

+ ₹2,808 taxes / night

Earn 147 Reward Points

Flat ₹2,101.38 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹11,902

₹15,323

22% OFF

+ ₹2,808 taxes / night

Update Price

Earn 147 Reward Points

Flat ₹2,101.38 off included with coupon INTSTAY

Amenities

Location

Kecamatan Tanah Abang, Jakarta, West Java, 10002

View on Maps

Ratings & Reviews

4.6/5

14.39K Ratings

Paul

4/5

7 Dec, 2023

Upscale serviced apartment & hotel in Jakarta. On-site restaurant and other amenities. Some English spoken. Cash & credit cards accepted. Was pleased with my stay here. Rooms were spacious and comfortable, and AC was more than adequate in each room as well as the common area. Western-style bathroom/toilet. Beds were quite firm but if you're tired enough they'll be no problem!

Diah Pradnya

4/5

22 Jan, 2024

Over all was nice. Esp the location. It used to be the best hotel in town. I hope the hotel will get the vibe like the old days

D. Agung Sungkono

4/5

26 Nov, 2023

I love all the foods and the coffee. It has a great service too But I don't really like the room, it has a wide bathroom and a good bathtube but the carpet is not clean enough. :( Also if you want to go to GBK, you should pick this hotel.

Paul

4/5

7 Dec, 2023

Diah Pradnya

4/5

22 Jan, 2024

Over all was nice. Esp the location. It used to be the best hotel in town. I hope the hotel will get the vibe like the old days

D. Agung Sungkono

4/5

26 Nov, 2023

Craving for Honest

5/5

21 Nov, 2023

I had a work visit for several days in Jakarta and stayed at this hotel. The service was excellent, but I encountered an unpleasant experience in the restaurant and lounge. They were very responsive in addressing guest complaints, especially Mr. Andri, who was humble and responsive. Thank you for the stay experience.

roisnahrudin

5/5

10 Oct, 2023

The executive is quite oldies but peacefull. I have the view of GBK and surrounding. Prefer the foods catered in the GF, bunch of delicious food. I feel that the staff are not genuinely friendly. There are lots of channels and sites to go see round we were one of the last lucky settlers before the hotel taken over by the govt.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.