The Swan Place

4.3/5(12 Reviews) rating

3 Star Hotel

1/33

About hotel

Explore the vibrant city of Nairobi (Kilimani) while staying at The Swan Place, a charming aparthotel offering modern comfort and convenience at affordable prices. Our prime location on Ngong Rd, Nairobi County, Kenya makes it easy to reach popular destinations such as Prestige Plaza and Yaya Centre, both just a short 15-minute walk away. And for those looking to explore further, Nairobi National Park and Thika Road Mall are within reach, just 8.9 km and 17.2 km away respectively. Our well-appointed guestrooms are designed with your comfort in mind. Each of our 3 spacious rooms features a fully-equipped kitchenette with a refrigerator and oven, perfect for preparing meals just the way you like them. Relax and unwind with our flat-screen TVs and stay connected with complimentary wireless internet. Need to stay productive? Our rooms also include desks, microwaves, and ironing facilities upon request. At The Swan Place, we take pride in going above and beyond to ensure our guests have a memorable stay. For those who prefer it, we offer designated smoking areas, as well as convenient business amenities such as dry cleaning/laundry services, a 24-hour front desk, and luggage storage. And to make your stay even more seamless, we provide free self-parking and a shuttle service to and from the airport for a small surcharge. Start your day off right with our delicious continental breakfast, served daily from 7:00 AM to 11:30 AM at a nominal fee. Whether you're traveling for business or leisure, The Swan Place offers affordable accommodations suitable for a variety of people. Book The Swan Place online and experience the unique ambience and exceptional service our aparthotel has to offer. Let us be your home away from home in Nairobi.

Highlights

• Located in the convenient Kilimani area of Nairobi • Close to popular shopping centers Prestige Plaza and Yaya Centre • 3 guestrooms with kitchenettes, private balconies, and free Wi-Fi • Within a short distance to attractions like Royal Nairobi Golf Club and Nairobi Railway Museum • 20.1 km from Jomo Kenyatta Intl. Airport and 5.2 km from Nairobi (WIL-Wilson) Airport • Catering to both casual and business travelers • Amenities include designated smoking areas and dry cleaning services • Delicious continental breakfast available daily • 24-hour front desk and luggage storage for convenience • Shuttle service to and from the airport available 24 hours for a fee • Free self parking for guests • A mix of luxury, boutique, and budget options for every type of traveler.

Quick Facts

Check-In

1:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

24-hour front desk

Accessible parking

Designated Smoking Areas

Breakfast available

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Accessible parking

Designated Smoking Areas

Food & Beverages

Breakfast available

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Long-term renters welcome.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property is professionally cleaned.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

The property is professionally cleaned.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Long-term renters welcome.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property is professionally cleaned.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

The property is professionally cleaned.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹1,79,004

₹2,18,637

18% OFF

+ ₹31,320 taxes / night

Earn 2103 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹1,79,004

₹2,18,637

18% OFF

+ ₹31,320 taxes / night

Update Price

Earn 2103 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Risa Court, Nairobi

View on Maps

Ratings & Reviews

4.3/5

12 Ratings

Ivy Amase

1/5

5 Jun, 2021

I had the worst experience with your cleaning staff who came to clean after us. They were rude, had a bad attitude towards me and my friends, and rudely demanded the few dishes we had used even though our charge came ith a service fee. Why pay a service fee if we were meant to clean up after ourselves??? Please, if you value good customer service, find yourself a better place to stay (there are plenty within the same location. It was absolutely not worth it. If there wasa zero, that would be the rating. I gave my feedback to the lady in charge and she told me maybe it is because they sometimes use relievers (still unacceptable). Train your people to do better!! We hold you responsible for your staff's behavior.

Noel Hazel Wanjia

3/5

21 Nov, 2021

Could do with better house decor and styling. Spacious enough to accommodate large groups. Great for parties.

Winnie Sakwa

5/5

22 Jul, 2021

Very hospitable staff, very clean place and convenient for group stay. Would recommend

Ivy Amase

1/5

5 Jun, 2021

Noel Hazel Wanjia

3/5

21 Nov, 2021

Could do with better house decor and styling. Spacious enough to accommodate large groups. Great for parties.

Winnie Sakwa

5/5

22 Jul, 2021

Very hospitable staff, very clean place and convenient for group stay. Would recommend

Ivy Mutuiri

5/5

3 Sep, 2021

Next to the road easy to access almost everything very central

owen kimani

5/5

3 Sep, 2021

Awesome place, very serene

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.