The Swiss Residence

3.9/5(865 Reviews) rating

4 Star Hotel locationPin

Kandy, Central Province

1/49

About hotel

Welcome to The Swiss Residence, a hidden gem tucked away in the vibrant city of Kandy, just a short distance from the breathtaking Bahirawakanda Vihara Buddha. Our sought-after 4-star hotel boasts 39 well-appointed guestrooms, each designed to provide the perfect blend of comfort and affordability. As you step into your room, you'll immediately feel the everyday stress melt away as you sink into the plush bed and turn on the LED television. And with complimentary wireless internet access and cable programming at your disposal, staying connected has never been easier. Our private bathrooms come equipped with bidets and complimentary toiletries, ensuring your privacy and comfort. But our hotel is more than just spacious rooms, we pride ourselves on going above and beyond to provide an unrivaled experience for our guests. Take a refreshing dip in our tranquil outdoor pool or dance the night away at our trendy nightclub. Need to take care of work commitments? Our business center is at your service, along with our 24-hour front desk and laundry facilities. Conveniently located, The Swiss Residence is the perfect base to explore all that Kandy has to offer. Take a leisurely stroll to the Asgiri Maha Viharaya or marvel at the historic Kandy Clock Tower. And no visit to Kandy is complete without a trip to the sacred Temple of the Tooth, just a short distance away. With so many popular attractions at your fingertips, your stay with us will be filled with awe and adventure. After a day of exploring, treat yourself to a delectable international cuisine at our poolside restaurant, Edelweiss, with a stunning view of the pool. Looking for a place to unwind? Our bar/lounge is the perfect spot to relax with your favorite drink. And don't forget to start your day with our mouth-watering English breakfast, available daily for a nominal fee. Whether you are a business or leisure traveler, The Swiss Residence caters to all your needs with complimentary wireless internet access and a range of services such as valet parking and airport shuttle. So why wait? Book The Swiss Residence room prices online and experience the perfect blend of convenience, comfort, and luxury at our hotel located at 23, Bahirawakanda20000, Sri Lanka.

Highlights

• Located in the heart of Kandy, within walking distance of Asgiri Maha Viharaya and Bahirawakanda Vihara Buddha • 39 spacious guestrooms with minibars and free Wi-Fi, perfect for both casual and business travelers • Easy access to popular tourist attractions, including Temple of the Tooth, Kandy Clock Tower, and Kandy Lake • Approximately 3 kilometers from the airport and less than 1 kilometer from the railway station • Recreational amenities such as an outdoor pool and nightclub, as well as business amenities like a business center and laundry facilities • Onsite restaurant with international cuisine and room service, as well as a bar for drinks • Convenient services such as a 24-hour front desk, airport shuttle, and free valet parking • Budget-friendly option with luxury amenities including an outdoor pool and Wi-Fi • Cultural and historical sites such as Asgiri Maha Viharaya and Natha Devale nearby, perfect for sightseeing and learning about the local culture.

Quick Facts

Check-In

2:00 PM

Check-Out

12:30 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Accessible parking

Valet parking

Terrace

Children's Pool

Nightclub

Breakfast available

Airport shuttle service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Accessible parking

Valet parking

Terrace

Activities

Children's Pool

Nightclub

Food & Beverages

Breakfast available

Services

Airport shuttle service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

No cribs (infant beds) available.

No rollaway/extra beds available.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: New Year's Eve (31 December) Gala Dinner per adult: USD 28.

New Year's Eve (31 December) Gala Dinner per child: USD 18 (from 5 to 12 years old).

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

No cribs (infant beds) available.

No rollaway/extra beds available.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: New Year's Eve (31 December) Gala Dinner per adult: USD 28.

New Year's Eve (31 December) Gala Dinner per child: USD 18 (from 5 to 12 years old).

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

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Amenities

Location

Bahirawakanda Patu Mawatha, Kandy, Central Province, 20000

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Ratings & Reviews

3.9/5

865 Ratings

Imal Hasaranga Perera

2/5

10 Dec, 2023

Good comfortable rooms, basic food, no buffet, not ideal for a relaxing stay Good comfortable rooms with nice views but other than that hotel is very average, staff is inexperienced you will notice that when they serve the food. I really don't recommend this hotel to anyone looking to spend a quality time without going out much, we did a full board booking (family) but all three were set menu and that is a very basic menu.. I had to speak to the manager inorder to get the menu changed. Here you should not expect the normal hospitality we get in any other hotel.

Sahan Perera

1/5

23 Nov, 2023

I stayed at this hotel for one day. On the positive side, the staff is exceptionally friendly, and the hotel is conveniently close to the city, accessible via Uber to avoid traffic. View from the room was mind blowing. However, there were some drawbacks. Initially given a room with two single beds despite paying for a triple room, the issue was resolved after informing the staff. The TV lacked satellite channels, with only a few local options and poor reception. Internet was slow, especially at night. The bathroom was not clean, and the pool was quite small. Breakfast, priced at 2300 pp and 1150 for a child, lacked variety, though the food was tasty. A persistent sound of water dripping from the ceiling at night was considered normal by the reception. Despite the hotel not justifying the expense, I believe it has the potential to reach a five-star level with some improvements, given its existing infrastructure.

Dasun Githendra

5/5

30 Sep, 2023

Excellent hotel. Great service. The room was very spacious, clean, and had the amenities we needed. Breakfast, Lunch and Dinner was delicious and with many choices. All employees were very helpful, not just on checkin and checkout, but also in giving directions to spots. The location is great - very calm and pleasant. I would recommend to friends, and will definitely stay again if I'm back in Kandy.

Imal Hasaranga Perera

2/5

10 Dec, 2023

Sahan Perera

1/5

23 Nov, 2023

Dasun Githendra

5/5

30 Sep, 2023

Sukhdev Singh Minhas

4/5

7 Dec, 2023

The hotel is said to be four stars. There is no lift facility from reception on the ground floor. One will have to climb approximately 30 steps to the first floor from where the lift goes to other floors. Wifi stopped working after 9 pm.

malhar wakode

4/5

23 Sep, 2023

The view from the room was absolutely amazing, loved the scenery. The staff members was also very good and welcoming. But the food here was disappointing, also the ammount of waiting time for a meal to arrive was excessive, they definitely need to work on that. Overall the experience was good excepting the food.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.