The Westbury Palace

4.9/5(176 Reviews) rating

3 Star Hotel locationPin

Nuwara Eliya, Nuwara Eliya District

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About hotel

Welcome to The Westbury Palace, a luxurious haven for discerning travelers seeking a unique blend of modern sophistication and historic charm. Located in Nuwara Eliya, this exquisite hotel offers a one-of-a-kind experience that sets it apart from the rest. The architectural elegance and interior design of The Westbury Palace are truly captivating, with lavish furnishings, art collections, and a welcoming atmosphere that exudes luxury and comfort. Each of the 8 individually decorated guestrooms features fireplaces, Select Comfort beds with premium bedding, and complimentary wireless Internet access, ensuring a relaxing stay for every guest. The hotel's prime location next to a golf course and within walking distance of Assemblies of God Church Nuwara Eliya and Lake Gregory makes it an ideal choice for those looking to explore the local attractions. Nearby landmarks such as Victoria Park, Galway Forest Reserve, and Pedro Tea Factory offer guests a glimpse into the rich culture and natural beauty of Sri Lanka. The Westbury Palace boasts a range of world-class amenities, including a full-service spa, outdoor pool, fitness center, and bicycles for rent, ensuring that every guest's needs are met. The on-site dining options feature a mix of local flavors and international cuisine, providing a culinary experience that delights the senses. Whether you're looking to relax and unwind or stay productive during your visit, The Westbury Palace has you covered with its exceptional hospitality and personalized service. Don't miss the opportunity to book your stay at The Westbury Palace online and experience the epitome of luxury in the heart of Nuwara Eliya. Your unforgettable journey awaits at No.17, Udupussellawa Road, Sri Lanka..

Highlights

• Conveniently located next to a golf course, within a 15-minute walk of Assemblies of God Church Nuwara Eliya and Lake Gregory • Close proximity to key attractions such as Victoria Park, Galway Forest Reserve, and Nuwara Eliya Golf Club • Individually decorated guestrooms with fireplaces and Select Comfort beds for a luxurious stay • Complimentary wireless Internet access, phones, safes, and desks for guest convenience • On-site full-service spa offering massages, outdoor pool, fitness center, and bicycles for rent • Concierge services, barbecue grills, and complimentary wireless Internet access available • Express check-out, complimentary newspapers, and dry cleaning/laundry services for business travelers • Free valet parking provided for guests • Continental breakfasts served daily for a fee from 6:00 AM to 10:30 AM • Within a 10-minute drive from the nearest airport and railway station for easy travel access • Offers a variety of accommodations including luxurious suites with panoramic city views • Dining options range from an elegant rooftop restaurant to a cozy cafe with local delicacies • Exclusive spa services, personalized concierge assistance, and scenic views for a unique guest experience • Sustainable practices in place to appeal to environmentally conscious travelers • Scenic views of the surrounding area and close proximity to cultural sites and recreational spots for guest enjoyment.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Locker Room

Newspaper

Smoke-free property

Valet parking

Terrace

Concierge desk

Bicycle rentals

Pool Table

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Locker Room

Newspaper

Smoke-free property

Valet parking

Terrace

Concierge desk

Bicycle rentals

Activities

Pool Table

Food & Beverages

Breakfast available

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Host has indicated there is a carbon monoxide detector on the property.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Reservations are required for golf tee times. Reservations can be made by contacting the villa prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Host has indicated there is a carbon monoxide detector on the property.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Reservations are required for golf tee times. Reservations can be made by contacting the villa prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Pet Policy

Pets not allowed.

Service animals not allowed.

₹13,559

₹35,552

62% OFF

+ ₹4,064 taxes / night

Earn 176 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹13,559

₹35,552

62% OFF

+ ₹4,064 taxes / night

Update Price

Earn 176 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Udupussellawa Road, Nuwara Eliya, Nuwara Eliya District, 22200

View on Maps

Ratings & Reviews

4.9/5

176 Ratings

Shruthilaya Ramakrishnamoorthy

5/5

15 Jan, 2024

Exceptional stay experience! Impeccable service, luxurious facilities and breathtaking views. The rooms were royal and comfortable. And a special mention to all the staffs as they were really friendly and went above and beyond with their kind gestures. They were back of us all the time, asking if we were comfortable and need anything. Delicious dining options on-site, freshly cooked and baked custom food and pastries along with candle light dinner. A special mention and thanks to all the staffs, because we had to check out early in the morning by 4 am, and everyone of the staffs were present to send us off without any hesitation, including the chefs. A truly memorable stay; I highly recommend this hotel for an unforgettable experience.

vindula ganegoda

4/5

26 Dec, 2023

First of all, it's simply an elegant hotel - a cozy lobby, comfy rooms, a beautiful dining area, and a beautiful garden with a great city view. They've got cool stuff like a pool table, a heated pool, and a play area. Their food is delicious. The staff is really helpful and nice but felt like they were under staff especially when there were more guests in the restaurant they couldn’t manage. However, we enjoyed our stay and had a great time. Thanks Westbury staff.

Madunika Silva

5/5

27 Jan, 2024

Excellent staff who are greatly service oriented. Great rooms and facilities. Food was very good and they provided different varieties with nice food presentation. Only minus is that there is an issue with the google location. Highly recommended place.

Mark Hamer

5/5

6 Jan, 2024

A fabulous hotel set in a perfect location. The rooms are large and splendid, we had a great nights sleep. The Westbury Palace has a lovely pool in the gardens and is looked after very well. The staff cannot do enough for you, when my wife broke her glasses they raced them to a local opticians and had them back mended within the hour. The food is delicious and we have never eaten so much for breakfast before.

Shruthilaya Ramakrishnamoorthy

5/5

15 Jan, 2024

vindula ganegoda

4/5

26 Dec, 2023

Madunika Silva

5/5

27 Jan, 2024

Mark Hamer

5/5

6 Jan, 2024

tulika agrawal

5/5

18 Dec, 2023

Best place to go with the family and small kid. Totally personalized service. The chefs are well trained in all cuisines and can many any type of food you or your child want. We got free an upgrade too along with steam and sauna because of anniversary.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.