The Westin Bonaventure Hotel and Suites, Los Angeles

4.3/5(8.25K Reviews) rating

4 Star Hotel locationPin

Los Angeles, California

The Westin Bonaventure Hotel and Suites, Los Angeles exterior_detail

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About hotel

Located at the bustling heart of Downtown Los Angeles, our renowned 4-star hotel, The Westin Bonaventure Hotel and Suites, offers affordable and luxurious accommodations for both business and leisure travelers. Our 1358 elegantly designed and spacious guestrooms provide a peaceful sanctuary from the chaos of city life. Experience pure bliss and indulgence in our guestrooms, featuring top-tier amenities including comfortable pillowtop beds with soft down comforters and premium bedding. Stay connected with complimentary WiFi and enjoy the convenience of refrigerators and LCD TVs. Relax and rejuvenate in our private bathrooms, fitted with designer toiletries and hairdryers. Immerse yourself in the endless options for entertainment and exploration just steps away from our hotel. Take in breathtaking views from OUE Skyspace LA or stroll to nearby Pershing Square. Other must-visit attractions such as The Broad, Walt Disney Concert Hall, and L.A. Live are also within easy reach. Sample the local culture and delicious cuisine at the renowned Grand Central Market, which is a stone's throw away. After a busy day, unwind in our outdoor pool or break a sweat in our 24-hour fitness center. For our corporate guests, we offer complimentary wired internet access, a well-equipped business center, and express check-in services. Indulge in a delectable meal at one of our three on-site restaurants, including the Lakeview Bistro, or grab a quick bite at our coffee shop. Our three bars and lounges provide the perfect setting for a post-work drink or a night out in the city. With multiple easily accessible airports, including LAX and Hollywood Burbank Airport, our hotel offers convenience and luxury for travelers seeking the best of Downtown Los Angeles. Book your stay at The Westin Bonaventure Hotel and Suites, Los Angeles room prices, and secure your spot in the vibrant heart of the city. Don't wait any longer, book The Westin Bonaventure Hotel and Suites, Los Angeles Online now and experience the true essence of Downtown Los Angeles. Located at 404 S Figueroa St, California90071, United States.

Highlights

• Prime location in the heart of downtown Los Angeles • Within 5-minute drive to Crypto.com Arena and Los Angeles Convention Center • 1.1 km from Walt Disney Concert Hall and 1.3 km from L.A. Live • 1358 guestrooms with refrigerator and LCD TV • Complimentary Wi-Fi and premium bedding in all rooms • Recreational amenities include outdoor pool and 24-hour fitness center • Business amenities include complimentary Wi-Fi, business center, and express check-in • 3 restaurants, 3 bars/lounges, and coffee shop/cafe on site • 0.3 km to OUE Skyspace LA and 0.5 km to Pershing Square • Easy access to tourist attractions like The Broad and Grand Central Market • Short distance from multiple airports: 28.8 km to LAX, 24.3 km to BUR, 20.4 km to HHR, 40 km to LGB, and 35.5 km to VNY • Suitable for both casual and business travelers • Luxury, boutique, and budget options available • To-go breakfasts available for a fee • Amenities include gift shops/newsstands and hair salon at the hotel

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

1358

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Banking services

Breakfast available

Beauty Shop/Salon

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Banking services

Food & Beverages

Breakfast available

Services

Gym

Beauty Shop/Salon

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Onsite parties or group events are strictly prohibited.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows sanitization practices of WELL Health-Safety Rating (IWBI).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Events/parties not allowed.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: USD 500 per stay.

We have included all charges provided to us by the property..

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in kg is 23.

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in lb is 50.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Only dogs are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Onsite parties or group events are strictly prohibited.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows sanitization practices of WELL Health-Safety Rating (IWBI).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Events/parties not allowed.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: USD 500 per stay.

We have included all charges provided to us by the property..

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in kg is 23.

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in lb is 50.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Only dogs are allowed.

₹16,132

₹17,483

8% OFF

+ ₹2,417 taxes / night

Earn 185 Reward Points

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₹16,132

₹17,483

8% OFF

+ ₹2,417 taxes / night

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Earn 185 Reward Points

Amenities

Location

Figueroa St, Los Angeles, California, 90071

View on Maps

Ratings & Reviews

4.3/5

8.25K Ratings

Eric Gantwerk

3/5

27 Jan, 2024

We were there for a work conference. Most of the staff was awesome, but they were WAY understaffed at the bar EACH NIGHT we were there. I'm not kidding when I say I waited 30 minutes to get a drink one of the subsequent nights. There seemed to be zero coordination between the bartenders and they didn't seem to have any method as to who got served next. It was ridiculous. I would have forgiven the first night as they were unaware of what the situation would be, but it kept happening each night. They should have regrouped after the first evening and staffed up for the remaining three nights, but they didn't. The room I had was superb (upgrade due to status), but the elevator waits were far too long in some instances. I hate giving only 3-stars because some of the folks there were great, and it is a decent property, but service lapses like that are unforgivable to me. They only got 3 stars because I wanted to rate the hotel in its entirety, and there were some really good things there, but the bar situation was inexcusable after the first night. Rest of the hotel and staff - 4 stars. Bar, 1 star

John Stepanian

2/5

16 Jan, 2024

I recently stayed at the Westin Bonaventure Hotel in Los Angeles, and I must say, while the exterior of this iconic building is impressive, stepping inside feels like a journey back in time. The attempted 80s decor and 70s amenities give the place a distinct 90s vibe. Unfortunately, the hotel seems to be facing a decline, evident in the numerous vacant spaces on each floor—empty retail spaces, abandoned restaurant areas, and gift shops gathering dust. The few businesses that remain seem to do so out of necessity rather than choice. Sadly, the ones that stay are forced to charge exorbitant prices, two to three times more than their retail counterparts, due to the high operating costs within the hotel. During my stay for a work conference, the decline in quality was stark. Several associates who attended fell severely ill with diarrhea and vomiting, possibly due to poorly maintained food services. It left them gathering to figure out which items they collectively ate in order to find the food culprit. Despite charging 4 to 5 star prices, the hotel falls short in providing a luxurious experience. The sandpaper-like toilet paper and a lobby bar that struggles to make a proper sangria are clear indicators of the hotel's need for improvement. A Sangria should be fruity, sweet, dry, lush, smooth, and refreshing. Unfortunately, what was served was bitter, hard, strong, and lacking in fruit, except for three floating apple pieces identifiable by the stickers still attached to them which were now floating in this abomination claiming to be a Sangria. In conclusion, the Westin Bonaventure Hotel has a long way to go before it can truly claim luxury status. It currently feels more like a relic of days gone by, and improvements are needed across various aspects of the guest experience.

xavier montels

5/5

31 Dec, 2023

Downtown LA, 4 towers with exterior elevators that give vertigo 😅 It’s quite old but iconic, the lobby is really huge. Pool was closed when we stayed because of maintenance. Rooms and hallways smell tobacco coming from years when people could smoke indoors. There’s no smart TV. The view from your room is nice. Breakfast is amazing but super expensive especially for kids : 16$( half price from 5 to 12yo). It’s not far from metro but not close. There’s an indoor parking, prepare a budget for it. Staff is nice and competent.

Julia Oh

5/5

3 Jan, 2024

Very nice hotel with the perfect location and view. I recently had my second stay here, and it was as good as the first time. Staff are so kind and professional. I kind of owe you an apology. I forgot that I charged the lounge bill to the room and asked what this charge was to the Marriott survey. I feel so bad because it was a really good stay. I will definitely come back this hotel next time when I come to LA.

Eric Gantwerk

3/5

27 Jan, 2024

John Stepanian

2/5

16 Jan, 2024

xavier montels

5/5

31 Dec, 2023

Julia Oh

5/5

3 Jan, 2024

Jeanette Hall

5/5

16 Dec, 2023

We stayed last year in 2022. We wanted a hotel within walking distance to the Disney Concert Hall. We were so impressed that we returned again this year (2023) for another stay & Christmas Concert. Rooms are spacious. Clean. Affordable. Valet parking is amazing & Super Friendly. Restaurants are wonderful. Starbucks inside open 24 hours.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.