The Westin Book Cadillac Detroit

4.4/5(3.19K Reviews) rating

4 Star Hotel locationPin

Detroit, Michigan

The Westin Book Cadillac Detroit exterior_detail

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About hotel

Discover the perfect blend of luxury and convenience at The Westin Book Cadillac Detroit. Centrally located at 1114 Washington Blvd in Michigan, this 4-star hotel offers affordable accommodations for all types of travelers. Immerse yourself in the vibrant city atmosphere, with iconic attractions such as Greektown Casino and MGM Grand Detroit Casino just a short stroll away. Explore the bustling restaurant and shopping scene, with Capitol City, Campus Martius Park, and the Guardian Building within reach. Choose from 453 modern and opulent rooms, each featuring plush pillowtop beds, sleek LCD televisions, and luxurious bedding. With a variety of room types available, including suites, rest assured that your stay will be tailored to your needs. Entertainment options include cable programming, video-game consoles, and high-speed wired and wireless internet (book through our official website to get the best rate). Indulge in the private bathrooms, equipped with either bathtubs or showers, complimentary toiletries, and hairdryers. Rejuvenate and relax at our exceptional recreational facilities, including an indoor pool, spa tub, and steam room. Stay connected with complimentary Wi-Fi available throughout the property. For business or social events, take advantage of our 2610 square feet of dynamic space, complete with state-of-the-art amenities and top-notch catering services. Satisfy your appetite at our exquisite restaurants, such as The Motor Bar and our chic coffee shop, serving delectable dishes and exceptional beverages. If you prefer to dine in the comfort of your room, our room service is always available. Additional services, including concierge and business center facilities, cater to your every need for a seamless and delightful stay. Experience the ultimate luxury at The Westin Book Cadillac Detroit room prices, book now to take advantage of our affordable accommodations and prime location. With easy access to major airports such as Detroit Metropolitan Wayne County Airport and Windsor, ON, traveling to and from the hotel is effortless. Book now and discover the wonders and treasures of the city. Book The Westin Book Cadillac Detroit Online for the best rates.

Highlights

• Located in the heart of Detroit, within walking distance of Greektown Casino and MGM Grand Detroit Casino • Just a short drive from the airport and railway station (33.4 km and 15.1 km respectively) • Close proximity to popular attractions such as the Fox Theatre and GM Renaissance Center • Various room options including luxurious suites and comfortable standard rooms • On-site recreational facilities including an indoor pool, spa hot tub, and steam room • Complimentary Wi-Fi and concierge services for convenience • Ideal for business travelers with business amenities such as a business center and conference space • Unique dining experience at The Motor Bar and other dining options available at the hotel • Budget-friendly and luxury options to accommodate all types of travelers.

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

453

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Vending machines

Accessible parking

Valet parking

Concierge desk

Indoor pool

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Vending machines

Accessible parking

Valet parking

Concierge desk

Indoor pool

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Car recommended.

Special check-in instructions

Pool access available from 6:00 AM to 10:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

A car is recommended for transportation to and from this property..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 18.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Only dogs are allowed.

Pet max weight (per pet) in lb is 40.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Car recommended.

Special check-in instructions

Pool access available from 6:00 AM to 10:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

A car is recommended for transportation to and from this property..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 18.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Only dogs are allowed.

Pet max weight (per pet) in lb is 40.

₹31,673

₹34,749

9% OFF

+ ₹4,395 taxes / night

Earn 360 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹31,673

₹34,749

9% OFF

+ ₹4,395 taxes / night

Update Price

Earn 360 Reward Points

Amenities

Location

NA, Detroit, Michigan, 48226

View on Maps

Ratings & Reviews

4.4/5

3.19K Ratings

Carolyn Suttles

5/5

25 Jan, 2024

The customer service here has always been top-notch, and now with the new renovations, it has a new modern look! It's lighter and more airy with pastel vibes and upgraded lighting. I book meetings here all the time, and we've always been taken such good care of, even when I have to change things last-minute, though I hate to do that. Gail is my event manager and she is just wonderful. Personable and helpful and very quick to reply. They are running a great team at the Book Cadillac. Do not hesitate to plan your event here - you will not be disappointed. Catered food is always delicious with lots of menus to choose from and staff is always very nice and helpful. I love working with them.

Dana

1/5

16 Jan, 2024

Multiple issues with the service and room. Paid a very high rate for New Year’s Eve (which was fine and expected because we assumed it was a nicer hotel). The issues started at check-in. I was waiting behind two other guests. 2 agents were helping people and one bald white male guest agent was finishing up something but wasn’t calling new guests up like the elderly couple next to me, blatantly ignored them. Then a young woman walks up to him, he looks at me, sees I am waiting and then instead of asking if I’m waiting or clarifying, proceeds to help the other woman who just walked up in front of everyone after I had been standing there for 10-15 mins. When I get to my guest agent, a young woman, she was extremely rude, did not provide any information about our stay, and pretty much rushed us to get out of her way. I had to keep asking her basic questions about our stay while she was getting more and more annoyed. She then didn’t tell us what the charge would be for the hold, just told us to pay. When I asked what the charge will be she said $150. So then later we check our banking app and we were not only charged $175, but charged this twice. And then it just gets worse from there: - only 1 robe in the room with 2 double beds - 2 major lights in the room were burnt out/did not come on - indoor pool is not heated - my mom and partner almost fell walking around the pool because of the tile having a film on it - I go to take a shower only to find there is no conditioner and no body wash. The body wash was empty and the conditioner has the top broken off and almost cut my hand. - I had to keep calling concierge to ask the most basic questions because of the rude customer incompetent agent We tried to make the best of it, but for the amount we paid to stay at your hotel it did ruin some of our time.

Lealea

5/5

11 Jan, 2024

I was very happy with this hotel. The room I stayed in was huge and it had a rain shower that was also huge. The bathroom had a light up mirror that was great. There was a problem with the heat in my room but it was taken care of quickly. The fitness facility is exceptional as well. The location was also great.

Hannah Patterson

1/5

5 Oct, 2023

I am not one to post negative reviews about anything, but in light of the number of issues we experienced at this hotel and the disappointments and stress it caused me surrounding my wedding day, I felt I should share my experience. We had arranged a wedding block here for my bridal party, and had been assigned an event coordinator for my day of wedding needs because the plan was to have my bridesmaids get ready in my hotel suite with me. We had worked with an event coordinator through the hotel to arrange for a full length mirror, champagne flutes, bar stools, and a continental breakfast to be delivered to my suite the morning of the wedding so that all of the bridesmaids could comfortably get ready and enjoy a nice breakfast together. We had planned this with the event coordinator back in MARCH, and had a full chain of emails discussing the wedding day plans and confirmed everything multiple times. My wedding day in SEPTEMBER came around, and me and the bridal party were in my suite awaiting breakfast and supplies that never came. After we had been discussing these plans for months. When we called the desk to inquire about where everything was, they stated that they had no record of any of this in suite order. And furthermore, that there were no event coordinators in house that day - which came as a shock to me considering I was told multiple times that all of their rooms were booked out and this was their busiest weekend of the year…and they had no event coordinators in house? I found that odd. So then I then spent the morning of my wedding day stressed out, angry, and hungry and we had to send my now husband and his groomsmen out to buy us some food somewhere before we went out to take pictures. We were able to eventually get the bar stools, champagne flutes, and mirror that we ordered…but it took multiple irritated phone calls to the front desk and they arrived hours later. What was supposed to be a nice, happy and relaxing morning turned into a stressful and frustrating one. I feel that I am being nice in not name dropping the event coordinator on here. I was even frustrated by how difficult it was to get a refund considering how much they dropped the ball, it was hard to get some money back. I would like to say thank you to John Frost though, as he was able to get our refunds pushed through after asking multiple people, multiple times. I was incredibly disappointed in my stay here, and I won’t be returning or recommending this place to anyone.

Carolyn Suttles

5/5

25 Jan, 2024

Dana

1/5

16 Jan, 2024

Lealea

5/5

11 Jan, 2024

Teresa Leon

3/5

20 Dec, 2023

Front desk person was extremely rude and should not be in hospitality. We were given an accessible room which we did not book. We checked in at 3-through the app and should have been given the room we booked. The valet took forever because apparently no one showed up to work that morning.

Hannah Patterson

1/5

5 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.