The Westin Chicago River North

4.4/5(2.02K Reviews) rating

4 Star Hotel locationPin

Chicago, Illinois

The Westin Chicago River North exterior_detail

160

1/160

About hotel

Experience the ultimate combination of luxury and convenience at the exceptional 4.5-star hotel, The Westin Chicago River North. Situated in the heart of the bustling city, our esteemed establishment is just a brief 10-minute walk from renowned attractions such as the iconic Chicago Theatre and the charming Chicago Riverwalk. Perfectly located for a vibrant and unforgettable visit to the Windy City, our hotel promises to elevate your stay to new heights. Relax in one of our 445 well-appointed guest rooms, each featuring a plush pillowtop bed with sumptuous down comforters and premium bedding for a restful night's sleep. Stay entertained with a variety of shows on the 42-inch Smart TV or stay connected with complimentary high-speed wireless internet. Take in the city's stunning views from our remarkable rooftop terrace, or stay active at our fully equipped fitness center. Our hotel also offers concierge services and a gift shop, providing you with unique souvenirs to remember your Chicago adventure. For business travelers, we have 13 state-of-the-art meeting rooms and a fully equipped business center, ensuring a successful trip. Savor delectable American cuisine at our on-site restaurant, 320 RiverBar, or enjoy the convenience of 24-hour room service. Start your day off right with a satisfying breakfast served from 7:00 AM to 11:00 AM. Located just a short 1.5 miles from the Chicago O'Hare International Airport and 11.9 miles from the Chicago Midway International Airport, our hotel offers easy accessibility for all travelers. Don't miss out on the opportunity to experience the best of the Windy City. Book your stay at The Westin Chicago River North today. Rest assured, our affordable accommodation options cater to a variety of budgets. Start planning your stay with us and take advantage of our affordable room prices. Reserve your spot at The Westin Chicago River North today by booking online.

Highlights

• Centrally located 4.5-star hotel in Chicago • 10-minute walk from Chicago Theatre and Chicago Riverwalk • Within 1 kilometer of Michigan Avenue and Millennium Park • 445 guestrooms with LED TVs and pillowtop beds • Smart televisions with cable programming and wireless internet access • Rainfall showerheads and complimentary toiletries in private bathrooms • Nearby attractions include House of Blues Chicago and State Street • Recreational amenities include a fitness center and terrace • On-site restaurant specializing in American cuisine and 24-hour room service • Concierge services, gift shops, and complimentary WiFi available • Business amenities include a business center and 13 meeting rooms • Within 29 kilometers from Chicago O'Hare International Airport and 19 kilometers from Chicago Midway Airport • Perfect for both casual and business travelers looking for luxury, boutique, or budget options.

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

445

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Terrace

Concierge desk

Banking services

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Terrace

Concierge desk

Banking services

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Destination fee: USD 25 per accommodation, per night.

We have included all charges provided to us by the property..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

A car is not required for transportation to and from this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in kg is 18.

Service animals are exempt from fees/restrictions.

Pets allowed.

Pet max weight (per pet) in lb is 40.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Destination fee: USD 25 per accommodation, per night.

We have included all charges provided to us by the property..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

A car is not required for transportation to and from this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in kg is 18.

Service animals are exempt from fees/restrictions.

Pets allowed.

Pet max weight (per pet) in lb is 40.

Service animals are allowed.

₹27,614

₹30,649

10% OFF

+ ₹5,384 taxes / night

Earn 329 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹27,614

₹30,649

10% OFF

+ ₹5,384 taxes / night

Update Price

Earn 329 Reward Points

Amenities

Location

N Dearborn St, Chicago, Illinois, 60654

View on Maps

Ratings & Reviews

4.4/5

2.02K Ratings

T Clark

5/5

12 Dec, 2023

I travel for business quite often and was very pleased with this hotel. Great location with nice views of the river. Wonderful hotel with excellent service. Marcellus did an excellent job checking me in and seeing to it that I had everything I needed. The entire staff was very courteous. Sat at the bar and had a terrific dinner. The bartenders are very kind and attentive.

Becca Fleck

4/5

5 Nov, 2023

Rooms were spacious and clean (although a bit dated). The bed was very comfortable, but we noticed that our sink was cracked, our bathtub faucet leaked, and the closet doors wouldn’t close properly? The front desk people were very nice and friendly! I was very disappointed in the food quality - we ordered room service and ended up throwing half of it away. The veggie burger fell apart after one bite (felt like they took bean mash, molded a patty, and heated it up). The coffee bar was a bit of a bummer also - closed at noon, and had limited offerings (ex. unable to heat oat milk). I liked the stay overall but based on the price vs. room & food, I think there are better options in the area.

4/5

14 Jan, 2024

Really great hotel with large rooms and a nice lounge. Overall enjoyable stay. Downside is the lobby smelled stingless of sewage during our stay. Additionally I was given an uncleaned room and had to be moved to a new room. I’ve never had that happen at a hotel of this caliber. I wasn’t offered any type of compensation for the issue.

Logan Bailey (Lexman420)

4/5

15 Nov, 2023

I was warmly welcomed by the friendly and accommodating front desk staff, making me feel at home with their amazing smiles and assistance in checking us in early. The lobby was stunning, and the rooms were really nice, complete with a luxurious rainfall shower. It was conveniently situated just a short walk away from a couple of restaurants. Since we paid extra for lounge access, we were pleased that despite missing out on the 20th-floor room due to our early check-in, we still had the anticipated privilege of enjoying the executive lounge. Additionally, while the bar didn't meet my expectations by not offering egg white whiskey sours, which was a letdown considering the level of service I anticipated, the overall experience remained positive. The room itself was fairly standard with two beds, but the highlight was definitely the rainfall shower. Our lounge access allowed us to enjoy the 5 pm "appetizers," which unfortunately turned out to be a letdown – featuring cold, dry chicken on a stick, salad, taco soup, cheese, crackers, and fruits. On the positive side, the fridge stocked with complimentary drinks 24/7 was a nice touch. We opted for the free breakfast in the lounge over the paid option, hoping it would justify the lounge access fee, and it almost did. The breakfast was basic hotel fare – bacon, eggs, sausage, toast, muffins, bagels, oats, but unfortunately lacking classic items like biscuits and gravy, which might be too far north for this region. Still, considering I might have spent $15-20 in the lobby restaurant, it was a win-win. The food quality was surprisingly good. The highlight was the breathtaking view from the 20th floor with a river view – something that could have easily made this a 5-star stay. Although we missed out on that aspect due to our early check-in, the lounge access we paid extra for enhanced our overall experience. These are minor "first world problems," but they did impact our stay. Overall, despite these nitpicks, I still highly recommend this hotel for your next Chicago trip.

T Clark

5/5

12 Dec, 2023

Becca Fleck

4/5

5 Nov, 2023

4/5

14 Jan, 2024

Chad Dawes

5/5

30 Jan, 2024

Such a great experience. The rooms were great. Very clean and updated. Staff was very helpful and had great recommendations for us. Would definitely stay again (hopefully very soon)!

Logan Bailey (Lexman420)

4/5

15 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.