The Westin Kuala Lumpur

4.4/5(5.05K Reviews) rating

5 Star Hotel locationPin

Kuala Lumpur, Selangor

162

1/162

About hotel

Welcome to The Westin Kuala Lumpur, where luxury and affordability come together for a 5-star experience. Conveniently located at 199, Jalan Bukit Bintang55100, Malaysia, our hotel offers easy access to top attractions like Pavilion Kuala Lumpur and Berjaya Times Square. Our 443 well-appointed rooms and suites feature modern amenities such as iPod docking stations and LED televisions, making it the ideal choice for both leisure and business travelers. Experience ultimate relaxation at our outdoor pool, or maintain your fitness routine at our 24-hour fitness center. Stay connected with complimentary Wi-Fi and let our concierge services cater to all your needs. We also offer impeccable wedding facilities and a grand conference space spanning over 5554 square feet - perfect for any occasion. Don't forget to indulge in a delectable dining experience at our in-house restaurant, The Living Room, complete with a trendy bar and lounge. And for a refreshing drink, head to our poolside bar. With our prime location near Starhill Gallery and Fahrenheit 88 Shopping Mall, you'll have endless options for entertainment and dining. Plus, our close proximity to Kuala Lumpur International Airport (KUL) and Sultan Abdul Aziz Shah Subang Airport (SZB) makes traveling a breeze. Our additional luxuries include a fully-equipped business center, limousine and town car services, and express check-out. Don't miss out on the perfect blend of luxury and comfort at The Westin Kuala Lumpur - book your stay now and enjoy unbeatable The Westin Kuala Lumpur room prices when you book The Westin Kuala Lumpur online.

Highlights

• Centrally located 5-star hotel • 4 min walk from Pavilion KL and 14 min walk from Berjaya Times Square • Rooms with iPod docking stations and LED TVs • Nearby attractions: Pavilion KL, Fahrenheit 88, Lot 10 Shopping Centre • Outdoor pool and 24-hour fitness center • Business amenities: business center, conference space • Dining options: international cuisine at The Living Room, poolside bar • 443 air-conditioned rooms with private bathrooms • Distance from airport: 57.6 km (KUL), 27.6 km (SZB) • Amenities: concierge services, complimentary WiFi, wedding services • Budget-friendly options available • Perfect for both casual and business travelers

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

443

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Swimming Pool

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

BBQ/Picnic area

Hiking

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Swimming Pool

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Activities

BBQ/Picnic area

Hiking

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property does not require health documentation at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Car recommended.

Individually-wrapped food options are available for lunch.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: MYR 200.

We have included all charges provided to us by the property..

Pool access available from 8:00 AM to 8:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

A car is recommended for transportation to and from this property..

Guests can access their rooms with a mobile device.

Contactless check-out is available.

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property does not require health documentation at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Car recommended.

Individually-wrapped food options are available for lunch.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: MYR 200.

We have included all charges provided to us by the property..

Pool access available from 8:00 AM to 8:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

A car is recommended for transportation to and from this property..

Guests can access their rooms with a mobile device.

Contactless check-out is available.

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹11,017

₹11,993

8% OFF

+ ₹1,105 taxes / night

Earn 121 Reward Points

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₹11,017

₹11,993

8% OFF

+ ₹1,105 taxes / night

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Amenities

Location

Bukit Bintang, Kuala Lumpur, Selangor, 55100

View on Maps

Ratings & Reviews

4.4/5

5.05K Ratings

Allan Lam

5/5

29 Jan, 2024

Only stayed here one night but it was a wonderful stay. I was given an apartment suite, which was enormous with gorgeous views of Bukit Bintang. The bed, furnishings and bathroom were all excellent. The neighbourhood is extremely busy on weekends, so expect some road noise. Request a room facing away from the street if you think that will be an issue. I also had lounge access on the 3rd floor, which was beautiful with great service and a nice selection of food and drink in the evening and at breakfast the next day. Service by the staff was wonderful. My check-in agent even remembered my name hours after I had checked in, which was remarkable considering the size of the hotel.

Sayed mohammad Alali

2/5

14 Jan, 2024

Unfortunately, the hotel is rusty & too old. Most Furniture too old & damage. Electrical plug damage next to bed. Drinking Water is a refilled manually. Lighting is too low. Water in the shower sinking slow. Overall, it has a maximum 3 stars hotel. badly needed to renew everything. Location & breakfast variety are the only positive things.

Ivan O

5/5

20 Jan, 2024

The staff is always smiling and helpful. Location is just in front of Pavilion shopping mall. 10 minutes walk to the new shopping mall. Rooms are quite good. Gym is big and has a sauna and showers. Worth the visit.

Jamie C

4/5

18 Dec, 2023

Located right in the heart of Jln Bukit Bintang opposite the Pavilion mall, the Westin KL definitely has one of the best locations in the city centre. It is showing its age a little though and rooms and pool area are probably in need of a refresh already. The service wasn't the warmest we've had and it was definitely busy in the lobby at check in. The lounge looks very pretty and inviting and the gym is well equipped. The games room with table soccer, table tennis and mini basketball was fun for the kids. There is a pool table and air hockey available in the bar area next to the pool. ✨️

Clayton Mortensen

5/5

30 Oct, 2023

I stayed in 4 hotels in Malaysia over a week, this has to be the best I have stayed at. Right from the start after a long flight, the staff couldn't help any more than what they did. A small problem at check in, but was corrected quickly and even got an up grade. The rooms were great with everything you would need. It also had a great view over the city. Breakfast choices were great and of a high standard, staff always made sure you had everything you needed. So a thanks to the staff and management for a great stay and I can say I will return. 5 BIG STARS.

Allan Lam

5/5

29 Jan, 2024

Sayed mohammad Alali

2/5

14 Jan, 2024

Ivan O

5/5

20 Jan, 2024

Jamie C

4/5

18 Dec, 2023

Clayton Mortensen

5/5

30 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.