The Westin New York at Times Square

4.2/5(4.83K Reviews) rating

4 Star Hotel locationPin

New York, New York

The Westin New York at Times Square exterior_detail

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About hotel

Immerse yourself in the heart of bustling New York City with our luxurious 4.5-star hotel, a diamond in the rough for those seeking an unparalleled stay. Our 873 beautifully designed guestrooms offer a cozy home away from home, complete with complimentary toiletries, hair dryers, and safes. Relax in our plush beds and enjoy cable programming, or jam out to your favorite music with our iPod docking stations in select rooms. But it's not just our comfortable accommodations that set us apart. Our prime location near Times Square puts you in the center of all the excitement. Explore top attractions such as Madame Tussauds Wax Museum and Radio City Music Hall, just a short walk away. Take a leisurely stroll through Times Square, catch a Broadway show, or unwind in the tranquil oasis of Bryant Park - all within a brief 10-minute walk. And for the curious explorers, must-see sites like the New York Public Library and Rockefeller Center are just a hop, skip, and a jump away. Plus, with LaGuardia Airport just a quick 16.6 km drive, transportation to and from the hotel is a breeze. But our exceptional offerings go beyond our unbeatable location. For the active guests, our 24-hour fitness center awaits, while complimentary wireless internet access is available for all. Our dedicated concierge services are at your disposal to help plan your ultimate NYC itinerary. To make your stay even more comfortable, we offer gift shops, newsstands, and a shared TV area for added convenience. Business travelers can take advantage of our on-site business center and conference space, perfect for meetings and events. Express check-in and check-out ensure a smooth and hassle-free stay, giving you more time to enjoy the city. Hungry? Our on-site restaurant, Foundry Bar, serves delicious American cuisine, and for ultimate convenience, we offer 24-hour room service. Prefer to relax in the comfort of your room? No problem, order a tasty breakfast from 7:00 AM to 11:00 AM straight to your doorstep for a minor fee. Need parking? Our self-parking option is available for a reasonable cost. Choose our hotel for a convenient and exceptional stay in the Big Apple. With our prime location, comfortable accommodations, and superior amenities, we guarantee an unforgettable experience. Book your stay with us and indulge in all that NYC has to offer.

Highlights

• Centrally located 4.5-star hotel near Times Square • 5-minute walk to Times Square and Broadway • 0.5 km from Madison Square Garden, 1.1 km from Rockefeller Center • 873 guestrooms with luxurious amenities including iPod docking stations • Within walking distance to popular attractions like Madame Tussauds Wax Museum, Broadway, and New York Public Library • 24-hour fitness center and complimentary Wi-Fi • Business amenities: business center, express check-in/out, and conference space • Onsite dining at Foundry Bar with American cuisine and 24-hour room service • Multiple airport options, closest being LaGuardia Airport (16.6 km)

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

873

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Valet parking

Library

Concierge desk

Hiking

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Valet parking

Library

Concierge desk

Activities

Hiking

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 150.00.

Destination fee: USD 40.17 per accommodation, per night.

We have included all charges provided to us by the property..

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 18.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Only dogs are allowed.

Pet max weight (per pet) in lb is 40.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 150.00.

Destination fee: USD 40.17 per accommodation, per night.

We have included all charges provided to us by the property..

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 18.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Only dogs are allowed.

Pet max weight (per pet) in lb is 40.

₹37,774

₹46,225

18% OFF

+ ₹6,349 taxes / night

Earn 441 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹37,774

₹46,225

18% OFF

+ ₹6,349 taxes / night

Update Price

Earn 441 Reward Points

Amenities

Location

43rd St, New York, New York, 10036

View on Maps

Ratings & Reviews

4.2/5

4.83K Ratings

Chris Rudolph

5/5

29 Jan, 2024

Nice hotel in the theatre district. Easy access to many restaurants and theatres. Reasonably priced for Manhattan. Room was clean overall. Room was bigger than some others in that area. Room service for breakfast was excellent. Food arrived quickly, accurately, and hot. Definitely will stay here again. Note: it is Times Square so you can get noise from outside into the room but it is not unreasonable.

CLARE Warner

5/5

25 Jan, 2024

We had a family holiday here for 6 nights from 1 Jan. Only down side was check in as none of our rooms were ready, one at 5pm and then the next at 9:30pm! However the rooms are a great size, bed comfy and bathrooms clean. Fab location, easy to get to places and restaurants. HUGE THANK YOU TO OUR CHAMBER MAID AND KARL IN LOST & FOUND. MY SON LEFT ITEMS OF CLOTHING IN HIIS ROOM AND THEY MANAGED TO IDENTIFY THOSE AND THEY HAVE RETURNED HOME TODAY WITH THE THANKS OF THE FEDEX OFFICE IN THE HOTEL. We will definitely be back

Mary Brooke Watson

4/5

28 Jan, 2024

Location to shows is excellent. Loved that convenience. Coffee in rooms. Spacious. They don't have feather pillows in the room - had to ask. Mattress was worn down and didn't work for a stomach sleeper. We stayed at the Westin at penn station and it's much better, just too far. We will keep looking for the perfect hotel here - I had hoped that if would be the same as the other

Jennifer Smith

5/5

9 Dec, 2023

From the moment we arrived until we left, we received friendly service. Our room was clean with a beautiful view of the city. It is a little noisy due to being in the city, but we expected that. It’s conveniently located and within walking distances to so many things. My husband had an unexpected health issue while there, and the staff were attentive and helpful. I will always be grateful to them.

Jerry Mack

4/5

25 Dec, 2023

Great location and very clean. Walking distance to Broadway shows and Times Square. Phone in room didn’t work so the following is all back and forth from the 22nd floor. - Service lacks common sense or focus on guest needs. 1)We checked in but couldn’t take our own luggage to our room despite offering ourselves. Waited almost 30 minutes for it to arrive so we could change and explore the area. 2) But the worst …on our third night, my goes down to front desk to request toilet paper. Again offers to take it to room, but no, again was told how they send someone. After waiting over 25 minutes, I went down. After arguing that I didn’t need anyone to deliver, that I just wanted to take toilet paper to the room. I was told that it doesn’t work that way, that they’d have to find someone to see what floor it was on. I argued back and was told by the front desk that there was a store down the street that sells it. Furious, I went and spoke to the luggage personnel at the front door in my way out. The gentleman offered to find someone but again said they’d have to find what floor toilet paper was stored. ?? I went two blocks and couldn’t find a store so I stopped in a pizza shop to grab napkins. When I returned, the luggage gentleman had four rolls waiting for me. He was nice and I expressed my gratitude. About 20 minutes after I finally arrived back in the room, staff showed up with two rolls. Well over an hour after the immediate request. I don’t know if this is a four star hotel, but it lacks half that in common sense to accommodate guests. BTW, the Foundry breakfast plates are $36, and a cup of drip coffee is $7. And yes, the street below can be noisy, but it’s Times Square NYC …that’s what I’d expect in this location. The rooms and location are great. I might stay again, but might stock up on supplies! :)

Chris Rudolph

5/5

29 Jan, 2024

CLARE Warner

5/5

25 Jan, 2024

Mary Brooke Watson

4/5

28 Jan, 2024

Jennifer Smith

5/5

9 Dec, 2023

Jerry Mack

4/5

25 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.