The Westin New York Grand Central

4.2/5(3.72K Reviews) rating

4 Star Hotel locationPin

New York, New York

The Westin New York Grand Central exterior_detail

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About hotel

Located at 212 East 42nd Street in the heart of vibrant New York City, The Westin New York Grand Central offers affordable and luxurious accommodations for a variety of guests. Whether you are a business traveler or a tourist seeking to explore the bustling metropolis, our 4.5-star hotel has everything you need for a comfortable and convenient stay. Experience the energetic atmosphere of Midtown by staying at our hotel, just a short distance away from iconic landmarks like Grand Central Terminal and the Empire State Building. Immerse yourself in the city's vibrant culture and take in the sights and sounds of the busy streets. Our 774 uniquely designed guestrooms offer the perfect retreat after a day of exploration. Sink into our plush pillowtop beds and wrap yourself in luxurious bedding for a restful night's sleep. Stay connected with high-speed wireless Internet access (surcharge) and enjoy a variety of digital programming on our state-of-the-art LCD televisions. Unwind in our private bathrooms with rainfall showerheads and complimentary toiletries, creating a serene and relaxing experience. With a prime location, all the city's wonders are within your reach. Take a stroll to the Chrysler Building, the United Nations Headquarters, or Bryant Park, all located just a short walk away. Other popular attractions, such as the New York Public Library and Rockefeller Center, are just a quick drive away. For those seeking entertainment, the New Amsterdam Theater and 5th Avenue shopping district are also within 1.5 km from the hotel. After a day of adventure, recharge in our 24-hour fitness center or enjoy a delicious American meal at our on-site restaurant, Amuse Marketplace & Bar. Business travelers can take advantage of our 24-hour business center and 16 meeting rooms for their events. With easy access to LaGuardia, JFK, and Newark airports, The Westin New York Grand Central offers convenience for all travelers. Valet parking is also available for a nominal fee. Don't miss the opportunity to discover the city that never sleeps in style and comfort at The Westin New York Grand Central. Book The Westin New York Grand Central room prices online and get ready for an unforgettable experience.

Highlights

• Located in the heart of New York, minutes away from Grand Central Terminal and other popular landmarks • A variety of room options to cater to different budgets and preferences • Amenities including a 24-hour fitness center and a restaurant with a bar and room service • Business amenities such as a 24-hour business center and meeting rooms • Distances from airports: LaGuardia (14.9km), JFK (27.4km), Newark (28.1km) • Popular tourist attractions within walking distance include the Empire State Building and Times Square • Complimentary Wi-Fi in rooms and digital programming available for entertainment • Private bathrooms with rainfall showerheads and premium toiletries • Self-parking available for convenience • Ideal for both casual and business travelers.

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

774

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

Valet parking

Banking services

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

Valet parking

Banking services

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Property confirms they are implementing enhanced cleaning measures.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Destination fee: USD 30 per accommodation, per night.

Resort fee: USD 34.43 per accommodation, per night. The resort fee includes: Additional inclusions.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe.

Stay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in kg is 18.

Only dogs are allowed.

Pet max weight (per pet) in lb is 40.

Pets allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Property confirms they are implementing enhanced cleaning measures.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Destination fee: USD 30 per accommodation, per night.

Resort fee: USD 34.43 per accommodation, per night. The resort fee includes: Additional inclusions.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe.

Stay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in kg is 18.

Only dogs are allowed.

Pet max weight (per pet) in lb is 40.

Pets allowed.

Service animals are allowed.

₹31,532

₹33,166

5% OFF

+ ₹5,467 taxes / night

Earn 369 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹31,532

₹33,166

5% OFF

+ ₹5,467 taxes / night

Update Price

Earn 369 Reward Points

Amenities

Location

42nd St, New York, New York, 10017

View on Maps

Ratings & Reviews

4.2/5

3.72K Ratings

L.S. Neely

5/5

20 Jan, 2024

So when I tell you, we had a wonderful experience at the Westin New York Grand Central location, please believe me! It was pouring down raining and cold, and we were tired when we got there, but the reception that we received from the extremely professional, personable, knowledgeable employee, by the name of RACQUEL, was absolutely superb! She was so full of life joy and laughter and provided such great information that she really set the tone for our entire weekend! The hotel itself was very well-maintained. Our room was extremely comfortable, spacious, clean, and just great overall! And we had such a wonderful view as well. We have made the decision that anytime we are in NYC, this is our go-to place to stay! The location, the staff, everything worked well for us!!!! We were able to get some libation tickets and breakfast tickets which we took advantage of, and those experiences were great as well. Just a really wonderful and pleasurable experience! 🫶🏾🫶🏾🙏🏽🙏🏽✅✅

Laurent Benetiere

2/5

11 Jan, 2024

Good evening, The hotel is quite decent but the value for money is very unfavorable. The price I paid was really excessive compared to the rooms I had. Poorly insulated both sonically and thermally. We enjoyed the next room as much as the weed they smoked there as well as the street. Plus 30 breakfast tables for a hotel with several hundred rooms, it's so ridiculous!!! We line up for everything in your establishment. Breakfast, take the elevator.... I am so disappointed with the performance. It's not a hotel but a factory! PS: the baggage drop-off staff are particularly unpleasant !!!

Lindsey Greenwood

5/5

24 Dec, 2023

We loved our stay at the Westin over our Christmas holiday and birthday celebration. The staff is the first thing I noticed. Knowledgeable and kind through the check in process. Had plenty of staff at check in and concierge at all times. Very little waiting. The breakfast seemed to be comped for most of the hotel guests so that created longer lines but the manager and staff made quick work of it. If you are in a hurry use the quick serve bar. The rooms were quieter than other nyc rooms I’ve stayed in and well appointed. That mattress is amazing…no wonder they sell it online. A specific staffing kudo to the those that saw something wrong and fixed it immediately…a woman stopped to make sure the line for the lobby bathroom wasn’t a hotel problem and a man was directing traffic at the elevators when it got busy. And while I didn’t put it on my reservation…they celebrated by birthday in Senegal different ways making my long weekend even more memorable. We will be back.

Peter Ross

5/5

15 Nov, 2023

The Westin Grand Central is now our go to hotel when we visit NYC. The staff couldn't be nicer and they go out of their way to help and make your stay comfortable. The front desk staff quickly checked us in early, which was much appreciated. Alexandra was very helpful in answering our questions. We loved our corner room on the 32nd floor with a lovely view of the Empire State Building. The Westin bed was very comfortable as usual. The lobby bar has a great wine and drink list. The bartender Amy made my favorite cocktail and we were glad to see she was behind the bar. Grand Central Station is a couple blocks away, which makes the Westin a great location.

L.S. Neely

5/5

20 Jan, 2024

Laurent Benetiere

2/5

11 Jan, 2024

Lindsey Greenwood

5/5

24 Dec, 2023

Peter Ross

5/5

15 Nov, 2023

Paula Reyes

5/5

11 Dec, 2023

Westin just renovated last year (?) so it was one of the best hotels I’ve stayed at. Really clean, great carpet, quiet ac, nice bathrooms. Nice and accommodating staff, too. Great value for money. Will keep recommending.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.