The Whitehall Houston

4.3/5(2.14K Reviews) rating

4 Star Hotel locationPin

Houston, Texas

128

1/128

About hotel

Welcome to The Whitehall Houston, where luxury and affordability meet to provide you with an unforgettable stay. Located at 1700 Smith St, Texas77002, United States, our 4-star hotel is the perfect hub for exploring all that Houston has to offer. Our 259 guestrooms offer a haven of comfort with plush Tempur-Pedic beds and modern amenities. Enjoy complimentary wired and wireless internet access and premium cable programming in your room. Our well-appointed bathrooms are stocked with complimentary toiletries and hair dryers for your convenience. Looking for some relaxation? Take a dip in our outdoor pool or work up a sweat in our 24-hour fitness center. Our complimentary shuttle service makes getting to nearby attractions like Minute Maid Park and George R. Brown Convention Center a breeze. Stay connected and take care of business with our 24-hour business center, limo/town car service, and complimentary wired internet access. In-room dining is also available during limited hours for your convenience. Indulge in delectable cuisine at our restaurant or unwind with a drink at our bar/lounge. Need to grab a souvenir or last-minute necessities? Our gift shop has you covered. Plus, our prime location puts you just a short distance from popular attractions like Sam Houston Park, Houston Police Department Museum, and Greater Houston Convention and Visitors Bureau. Convenient transportation to and from your stay with us is easy with George Bush Intercontinental Airport and Houston William Hobby Airport located nearby. Experience the perfect blend of convenience, comfort, and luxury at The Whitehall Houston. Book The Whitehall Houston room prices online for an affordable yet unforgettable stay. So whether you're traveling for business or leisure, let us make your Houston experience extraordinary.

Highlights

• Central location in Downtown Houston • Short distances to airport and railway station (IAH - 35.2 km, HOU - 15.9 km) • Proximity to popular attractions: Minute Maid Park (5 min drive), George R. Brown Convention Center (5 min drive), MD Anderson Cancer Center (6.7 km), NRG Stadium (9.5 km) • 4-star hotel with 259 guestrooms and premium bedding • Complimentary wired and wireless internet access • Outdoor pool and 24-hour fitness center • Free area shuttle within 1.0 mi • Concierge services and gift shops/newsstands • Limo/town car service and 24-hour business center • On-site restaurant and room service available • Ideal for casual and business travelers • Budget-friendly prices without compromising on luxury and amenities

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

259

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Bell staff/porter

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Breakfast available

Transportation

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Bell staff/porter

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Food & Beverages

Breakfast available

Services

Gym

Transportation

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in kg is 23.

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in lb is 50.

Service animals are exempt from fees/restrictions.

Only dogs are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in kg is 23.

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in lb is 50.

Service animals are exempt from fees/restrictions.

Only dogs are allowed.

₹9,281

₹16,194

43% OFF

+ ₹1,709 taxes / night

Earn 109 Reward Points

Flat ₹1,570.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹9,281

₹16,194

43% OFF

+ ₹1,709 taxes / night

Update Price

Earn 109 Reward Points

Flat ₹1,570.00 off included with coupon INTSTAY

Amenities

Location

Smith St, Houston, Texas, 77002

View on Maps

Ratings & Reviews

4.3/5

2.14K Ratings

Lyvonne Copeland

4/5

23 Jan, 2024

The location is great. It's near everything. The shuttle service was the best. It helped us save a lot of money and time walking. The executive suites were very nice. The restaurant inside the hotel had great food and service as well. I love all the seating areas in the lobby. Definitely want to visit again in warmer weather.

khurshid alam

5/5

18 Dec, 2023

Nice "little" hotel (12 floors) in the downtown area. Walking distance to many attractions and restaurants. Valet service ONLY available for parking. We weren't happy about this up until you think most hotels charge 30/40 dollars just to park. Here you pay 40 but it is parked for you, and in covered parking. Valet men were extremely friendly and professional. All staff we came across were exceptionally nice and welcoming. We were upgraded to the 12th floor for free. Great views of the downtown area! The breakfast was a shocker. I expected some scrambled eggs, make-your-own waffle machine, and canned cranberry juice. No! You order your breakfast off a nice menu, and it is made to order. We had beef fajitas and eggs, seasoned potatoes, salsa, and tortillas with cold orange juice. Super fresh, hot salsa, and delicious! After a long day of exploring, we appreciated a clean, comfortable bed. All in all, if I am in the downtown area next time, we will choose Whitehall.

Tibi Tomulet

5/5

12 Nov, 2023

It's an excellent place for an older hotel. Location is at the end of downtown and requires a long walk or a short train ride to get to the thick of things but I like quiet. Restaurant is excellent. But the service and the employees were the best of the experience. Very friendly and helpful as is you were the only person they ever cared about. I will go back, and I highly recommended it.

STEF G (Little G.)

4/5

26 Dec, 2023

It’s beautiful and the rooms are amazing !! The only thing I would say is I feel valet, which cost $40, and the $50 that they take for that deposit in the beginning. I know I’m calling at the wrong thing, the amount of money that they take it just in case you break anything or damage anything and it goes right back to you after your stay. That is $50 here. I feel like the $40 for valet was way too expensive, especially since my car ended up being parked literally right where the front door was pretty much across from it. The one good thing. Those of the $40 does come out the 50 that they first charge you for the insurance on your room but it would’ve been nice to know that we’re gonna get charge $50 heading there because the rooms cost so much as it is.

Lyvonne Copeland

4/5

23 Jan, 2024

khurshid alam

5/5

18 Dec, 2023

Tibi Tomulet

5/5

12 Nov, 2023

Nicolas Acuna

5/5

25 Jan, 2024

I just had the absolute pleasure of speaking with Josfai on the phone and let me tell you she was an absolute professional and answered all of my questions with such courtesy and professionalism. Not only that, but she was able to assist me with booking a room for my friends traveling! Please make sure she sees this because she deserves a raise!

STEF G (Little G.)

4/5

26 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.