The Windsor Suites

4.1/5(749 Reviews) rating

4 Star Hotel locationPin

Philadelphia, Pennsylvania

166

1/166

About hotel

Discover the heart of Philadelphia at the center of The Windsor Suites, our conveniently located 4-star hotel. Our prime address, 1700 Ben Franklin Pkwy in Pennsylvania19103, United States, puts you just a quick 15-minute stroll away from the lively Pennsylvania Convention Center and bustling Reading Terminal Market. Experience the trifecta of convenience, comfort, and luxury when you stay with us. Each of our 170 well-appointed guestrooms is tastefully designed to cater to your unique preferences. Our rooms are equipped with modern amenities, including refrigerators and LCD televisions. Sink into our plush pillowtop beds, adorned with premium bedding, for a rejuvenating sleep. Keep yourself connected with complimentary Wi-Fi and enjoy a variety of cable programming during your stay. Immerse yourself in the charm of Philly with must-see attractions right at your doorstep. From the iconic Love Park to the majestic Cathedral Basilica of Saints Peter and Paul, you'll have the city's wonders within easy reach. Spend a leisurely afternoon strolling along the renowned Rittenhouse Row or dive into the world of art and science at The Franklin Institute and Barnes Foundation. Start your day with a workout in our 24-hour fitness center or take a refreshing dip in our seasonal outdoor pool. Stay connected with complimentary Wi-Fi and let our dedicated concierge services assist in planning your perfect itinerary. Boasting a versatile event space spanning 1897 square feet, our hotel is the perfect venue for meetings, conferences, and special events. Our convenient location near major airports such as Philadelphia Intl. Airport and Trenton-Mercer Airport makes for a hassle-free travel experience. Indulge in culinary delights at our two on-site restaurants or relax with a drink at one of our two bars/lounges. With all these amenities and more, The Windsor Suites room prices offer an unmatched value for a perfect stay in Philadelphia. So don't delay, Book The Windsor Suites Online now and let us exceed your expectations with our unparalleled hospitality.

Highlights

• Available room options: 170 individually decorated guestrooms • Amenities: 24-hour fitness center, seasonal outdoor pool, complimentary Wi-Fi • Distances: 1.8 km from Drexel University, 1.1 km from Rittenhouse Square • Nearest airports: Philadelphia Intl. Airport (16.9 km), Philadelphia, PA (23.1 km), Blue Bell, PA (28.3 km), Trenton-Mercer Airport (54.2 km) • Proximity to tourist attractions: 0.5 km from Pennsylvania Convention Center, 0.8 km from Reading Terminal Market • Business amenities: conference space (1897 sq. ft.), computer station, dry cleaning/laundry services • Dining options: 2 on-site restaurants, 2 bars/lounges • Location: in the heart of Philadelphia, near Love Park and Rittenhouse Row • Suitable for both casual and business travelers • Various price points: luxury, boutique, and budget options available.

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

170

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Swimming Pool

Vending machines

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Library

Concierge desk

Banking services

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Swimming Pool

Vending machines

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Library

Concierge desk

Banking services

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Prepaid debit cards are not accepted for any bookings or onsite payments.

Safety features at this property include window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 250.00 per accommodation.

We have included all charges provided to us by the property..

The seasonal outdoor pool opens in May..

Pool access available from 9:00 AM to 8:00 PM.

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Contactless check-out is available.

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Pets allowed (no fees).

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Prepaid debit cards are not accepted for any bookings or onsite payments.

Safety features at this property include window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 250.00 per accommodation.

We have included all charges provided to us by the property..

The seasonal outdoor pool opens in May..

Pool access available from 9:00 AM to 8:00 PM.

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Contactless check-out is available.

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Pets allowed (no fees).

Service animals are exempt from fees/restrictions.

₹14,484

₹20,304

29% OFF

+ ₹2,773 taxes / night

Earn 172 Reward Points

Flat ₹2,465.38 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹14,484

₹20,304

29% OFF

+ ₹2,773 taxes / night

Update Price

Earn 172 Reward Points

Flat ₹2,465.38 off included with coupon INTSTAY

Amenities

Location

Benjamin Franklin Pkwy, Philadelphia, Pennsylvania, 19103

View on Maps

Ratings & Reviews

4.1/5

749 Ratings

Colleen Biondi

3/5

18 Jan, 2024

The rooms are a little dated but nice and comfortable. I only stayed one night for business. Location is convenient to lots of good restaurants and shops. Only gave it a 3-star rating because they charge a $250 deposit for ‘incidentals’ which I think is crazy! Not just keeping a card on file for incidentals like all other hotels. They actually process the charge and you then have to wait 8-10 days for a refund. It’s actually a security deposit then. I won’t go back just for that reason

Jené Freeman

3/5

2 Jan, 2024

We decided to book a suite to do a staycation and looking forward to the time spent with our children. The service from the hotel manager was exceptional as she provided us with complimentary upgrades and we were very appreciative. Unfortunately the room sanitation conditions did not met expectations of a hotel of this stature, location and price. I’ve sent email with provided photos and awaiting reply. Overall if you need to stay near the city and have local access it’s a good choice but for cleanliness at this time it’s unsatisfactory.

Shaheed

5/5

16 Sep, 2023

Upon arrival at The Windsor, I was quickly greeted with a smile as the front desk associate began to help me check-in. I’m big on customer service so I was happy about that. While checking in, the deposit information was thoroughly explained to me again to make sure I was aware of the additional hold on the credit card. It’s the attention to the small details that I like because there’s no surprises and the whole process took about 5 minutes. Once I made it to my room I received a text message asking if I liked the service/room so far and I love that because it allows for the guest to address any concerns without having to immediately go back to the lobby. The room was very nice and clean and I loved the layout. I stayed in room 1412 with a king sized bed, a balcony view of the parkway and a separate living room. During my stay I wasn’t able to experience the pool but I hear it’s nice as well. Overall The Windsor is a great place to stay. Highly recommended!

Savio Kumar

5/5

9 Nov, 2023

Was a great stay for a conference. Room was very large and had a full kitchen with Fullsize fridge which was very convenient when staying for a longer stay. Full size closets were nice to keep the room organized and put away. Plenty of fun restaurants attached as well that were great for food as well. Best part was still the friendly, helpful staff which helped make it such an awesome stay.

Colleen Biondi

3/5

18 Jan, 2024

Jené Freeman

3/5

2 Jan, 2024

Shaheed

5/5

16 Sep, 2023

Allan Li

4/5

19 Dec, 2023

Celebrated my girlfriend’s birthday in Philly and they were able to accommodate any request we had. Service was attentive and great from all staff, although front desk did miss our calls a couple of times. Location was convenient as well.

Savio Kumar

5/5

9 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.