The Zehneria By Sarovar Portico India

4.2/5(685 Reviews) rating

3 Star Hotel

The Zehneria By Sarovar Portico India facade

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About hotel

Experience affordable luxury at Zehneria Suites Hotel, located at 10 Karuna Road near Sarit Centre in Westlands, Kenya. Our hotel offers the perfect central location for your stay in Nairobi, whether you're looking for adventure or relaxation. With easy access to the famous Nairobi National Park and vibrant Sarit Centre, our hotel is the ideal base for exploring the city's top attractions. Relax in one of our 56 modern guestrooms, each equipped with luxurious amenities for a comfortable and convenient stay. Our rooms feature minibars, LCD televisions, and complimentary Wi-Fi, so you can stay connected and entertained throughout your stay. Indulge in a refreshing shower with complimentary toiletries, adding a touch of elegance to your experience. Discover the vibrant culture and attractions of Nairobi, just a short walk from our hotel. Spend a day shopping at the popular Sarit Centre, or immerse yourself in the bustling City Market. For a taste of nature, visit the nearby Arboretum or Diamond Plaza II. After a day of exploration, retreat to our hotel and relax in style. Treat yourself to a soothing massage or workout at our onsite health club. Enjoy complimentary wireless internet, concierge services, and a cozy lounge area with a TV for your entertainment. For our business travelers, take advantage of our business center and convenient dry cleaning and laundry services. We also offer airport shuttles for a small fee and free onsite parking. Indulge in delicious international cuisine at our poolside restaurant, Seasons, while admiring the stunning garden views. Grab a drink at the bar or join us for our daily complimentary receptions and room service. Start your day off right with our mouthwatering buffet breakfast, served daily from 7:30 AM to 10 AM. Book Zehneria Suites Hotel online and enjoy affordable luxury in the heart of Nairobi. Experience the perfect combination of comfort and convenience with us.

Highlights

• Centrally located in Nairobi, minutes away from the city's top attractions • 56 well-equipped guestrooms, perfect for both casual and business travelers • Within 15-minute drive from Nairobi National Park and The Sarit Centre • 4.3 km from United Nations Office at Nairobi and 8.2 km from Thika Road Mall • Onsite amenities include a health club and massage services • Complimentary daily reception and 24-hour room service available • Business center, concierge services, and free Wi-Fi for the convenience of business travelers • Poolside restaurant with bar, serving international cuisine with a garden view • Complimentary newspapers in the lobby and transportation services provided by hotel • Range of options available for different budgets, including luxury and boutique hotels.

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Snack bar

Bell staff/porter

Accessible parking

On-Site parking

Designated Smoking Areas

Concierge desk

Breakfast available

Coffee/tea

Airport shuttle service

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Snack bar

Bell staff/porter

Accessible parking

On-Site parking

Designated Smoking Areas

Concierge desk

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Airport shuttle service

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

No cribs (infant beds) available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 3 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

No cribs (infant beds) available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 3 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

Contactless check-in and contactless check-out are available.

Pet Policy

Service animals not allowed.

Pets not allowed.

₹3,649

₹5,618

35% OFF

+ ₹1,014 taxes / night

Earn 46 Reward Points

Flat ₹666.13 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹3,649

₹5,618

35% OFF

+ ₹1,014 taxes / night

Update Price

Earn 46 Reward Points

Flat ₹666.13 off included with coupon INTSTAY

Amenities

Location

Lower Kabete Rd, Nairobi

View on Maps

Ratings & Reviews

4.2/5

685 Ratings

james raymond boit

5/5

3 Jan, 2024

Great hotel, quiet atmosphere, awesome pool area to relax. Short walk to sarit and westgste

Shivalingaradhya Rajendra Kumar

5/5

26 Nov, 2023

Very nice Staff good food excellent Hospitality, good location,

Irene Jemima

5/5

13 Sep, 2023

Accessible with lifts, great location, near transport, bank and forex exchange.

james raymond boit

5/5

3 Jan, 2024

Great hotel, quiet atmosphere, awesome pool area to relax. Short walk to sarit and westgste

Shivalingaradhya Rajendra Kumar

5/5

26 Nov, 2023

Very nice Staff good food excellent Hospitality, good location,

Irene Jemima

5/5

13 Sep, 2023

Accessible with lifts, great location, near transport, bank and forex exchange.

Leah Kanda

4/5

30 Oct, 2022

Staff were kind and helpful . The bed was huge and comfortable. Great value for money. It’s within walking distance to Sarit Centre, Westlands and major facilities in Westlands hence convenient. There are some repair works happening in the building so take note of that

hitesh sedani

3/5

23 Nov, 2023

Rooms OK Nice sounding near mall

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.