Tien Hotel

google-logo4.5/5(124 Reviews)rating3 Star HotellocationPinPenang, Penang
Exterior Detail 1
Exterior Detail 2
count105
    9,9143,473

    About hotel

    Indulge in unmatched affordability and convenience at Tien Hotel, ideally located at 348, Lebuh Chulia in George Town. Our charming hotel offers 8 luxurious rooms, each equipped with state-of-the-art amenities such as Smart televisions and complimentary Wi-Fi. You don't have to break the bank to experience comfort and style as our Tien Hotel room rates are unbeatable. Immerse yourself in the rich heritage of George Town by exploring the nearby UNESCO Historic Site and vibrant street art while staying at Tien Hotel. Just 0.1 km away is the enchanting Armenian Street, bustling with culture and history. For a unique shopping experience, head to Prangin Mall, only 0.8 km from our doorstep. With our top-notch amenities, including a rejuvenating shower, complimentary toiletries, and a hairdryer in each spacious room, we ensure that your stay at Tien Hotel starts off on the right foot. For ultimate convenience, we also offer a safe and complimentary bottled water in every room. Complete your unforgettable experience at Tien Hotel by enjoying the awe-inspiring city views from our charming terrace or unwinding in our bar/lounge with a refreshing drink, all while staying connected with our free Wi-Fi. In addition, we provide essential amenities such as coffee/tea facilities, a shared microwave, and refrigerator for our business travellers. Our prime location, only 18.4 km from Penang Intl. Airport, makes Tien Hotel easily accessible for our guests. So why wait? Book Tien Hotel online now and embark on an exceptional journey in George Town, where comfort and luxury meet. Experience the allure of this vibrant city at Tien Hotel.
    Highlights
    • Prime location in Downtown George Town, walking distance to popular attractions such as Camera Museum and Pinang Peranakan Mansion • Conveniently located 0.1 km from Georgetown UNESCO Historic Site, perfect for both casual and business travelers • Comfortable and modern rooms with amenities such as Smart TVs, free WiFi, and air conditioning • Within a 10-minute walk of train station, making it easy to explore other parts of the city • Airport only 18.4 km away, making it easily accessible for travelers • On-site restaurant and bar/lounge serving delicious food and drinks • Stunning views from the hotel's terrace • Complimentary amenities including WiFi and parking for a hassle-free stay • Business amenities such as a shared coffee/tea area and access to a microwave and refrigerator • Budget-friendly option with all the necessary amenities for a comfortable stay.
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    Quick Facts

    Check-In
    3:00 PM
    Check-Out
    12:00 PM
    Rooms
    8
    Floors
    2
    Popular Amenities
    Popular Amenities
      General Amenities

      Hotel safe deposit box (not room safe box)

      Smoke-free property

      Terrace

      Food & Beverages

      Coffee/tea

      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

      This property accepts credit cards and debit cards.

      Professional property host/manager.

      Property confirms they are implementing guest safety measures.

      Temperature checks are available to guests.

      Social distancing measures are in place.

      Staff temperature checks are conducted regularly.

      Property confirms they are implementing enhanced cleaning measures.

      Guests are provided with free hand sanitizer.

      Property is cleaned with disinfectant.

      Property follows regional sanitization guidelines Safe & Clean (Malaysia).

      Staff wears personal protective equipment.

      Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

      No cribs (infant beds) available.

      No rollaway/extra beds available.

      Commonly-touched surfaces are cleaned with disinfectant.

      No elevators.

      Special check-in instructions

      You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: MYR 200.00.

      A tax is imposed by the city: MYR 2.00 per accommodation, per night.

      We have included all charges provided to us by the property..

      The front desk is open daily from 6 AM - midnight. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

      Pet Policy

      Pets not allowed.

      Property Rules
      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Property Rules
        Check-in instructions

        Extra-person charges may apply and vary depending on property policy.

        Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

        Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

        This property accepts credit cards and debit cards.

        Professional property host/manager.

        Property confirms they are implementing guest safety measures.

        Temperature checks are available to guests.

        Social distancing measures are in place.

        Staff temperature checks are conducted regularly.

        Property confirms they are implementing enhanced cleaning measures.

        Guests are provided with free hand sanitizer.

        Property is cleaned with disinfectant.

        Property follows regional sanitization guidelines Safe & Clean (Malaysia).

        Staff wears personal protective equipment.

        Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

        No cribs (infant beds) available.

        No rollaway/extra beds available.

        Commonly-touched surfaces are cleaned with disinfectant.

        No elevators.

        Special check-in instructions

        You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: MYR 200.00.

        A tax is imposed by the city: MYR 2.00 per accommodation, per night.

        We have included all charges provided to us by the property..

        The front desk is open daily from 6 AM - midnight. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

        Pet Policy

        Pets not allowed.

        3,473

        9,914

        65% OFF

        + ₹490 taxes / night

        Earn 39 Reward Points
        offer_iconFlat ₹566.00 off included with coupon INTSTAY

        Select Rooms

        comingsoon

        OPTION 1

        Refundable
        Charges for cancellations done after 05:09 AM, 16 December (local time at the property) - 100.00% of the booking amount.

        3,473

        9,914

        65% OFF

        + ₹490 taxes / night

        Update Price
        Earn 39 Reward Points
        offer_iconFlat ₹566.00 off included with coupon INTSTAY

        Amenities

        Location
        Lbh Chulia, Penang, Penang, 10200

        Ratings & Reviews

        4.5/5

        124 Ratings

        shang zheng
        google-logo
        4/5
        11 Nov, 2023

        Certainly there are pros and cons in Tien Hotel. It is a good choice if you prefer it’s strategy location, everything is within walking distance. The hotel owner has done their best to place a better DGU window to reduce the noise by the external. The only minus one star is lacking if small table and chair, hairdryer in the room.

        Read More
        Dharul A
        google-logo
        1/5
        13 Oct, 2023

        1) Booked a suite room - defective aircond and apparently many ppl have complained before. 2) staff came back to room to give us second access card, didn’t even knock the door just tagged and open the door. 3) shoes are to be removed, but they make us walk barefoot through dirty areas to the suite room. 4) night staff tried to short change us by charging additional tourist tax of rm 24 although he knows we are locals. We took refund the next morning from the morning staff and only paid rm2. 5) ID of this place is nice but definitely need to improvise on maintenance.

        Read More
        Joshua Jebaraj
        google-logo
        1/5
        14 Oct, 2023

        The rating and review is personally based on my friend and I experience there. Firstly I don't understand what kind of concept it is that we have to remove shoes and walk up two floors to the reception. I personally found that ridiculous. Second point was the room my friend stayed the aircon was not working but when we raised the concern the person told us need to wait about 1 hour for room to get cold which we found it to be ridiculous but agreed. After 2 hours same problem and we complained and they changed the room for us eventually but told us the room my friend booked which is more expensive is sold out. So we got a downgraded room which was really small. Third issue which I was seriously very upset was we got charged tourist tax which was RM12 per person. We told them we are Malaysian and even showed our IC. The person said this is the normal charges in Penang. When we did our check out another lady was there and I asked for the receipt for the RM12 tax and she was shocked saying the charge for locals was only RM2 per person. We requested for a refund which we got eventually. As for the room downgrade we also got a refund but was informed by the lady there were rooms available as per my friends previous room. Totally regretted staying here. Only good part of this place is the location

        Read More

        4.5/5

        124 Reviews

        shang zheng
        google-logo
        4/5
        11 Nov, 2023
        Certainly there are pros and cons in Tien Hotel. It is a good choice if you prefer it’s strategy location, everything is within walking distance. The hotel owner has done their best to place a better DGU window to reduce the noise by the external. The only minus one star is lacking if small table and chair, hairdryer in the room.
        Dharul A
        google-logo
        1/5
        13 Oct, 2023
        1) Booked a suite room - defective aircond and apparently many ppl have complained before. 2) staff came back to room to give us second access card, didn’t even knock the door just tagged and open the door. 3) shoes are to be removed, but they make us walk barefoot through dirty areas to the suite room. 4) night staff tried to short change us by charging additional tourist tax of rm 24 although he knows we are locals. We took refund the next morning from the morning staff and only paid rm2. 5) ID of this place is nice but definitely need to improvise on maintenance.
        Joshua Jebaraj
        google-logo
        1/5
        14 Oct, 2023
        The rating and review is personally based on my friend and I experience there. Firstly I don't understand what kind of concept it is that we have to remove shoes and walk up two floors to the reception. I personally found that ridiculous. Second point was the room my friend stayed the aircon was not working but when we raised the concern the person told us need to wait about 1 hour for room to get cold which we found it to be ridiculous but agreed. After 2 hours same problem and we complained and they changed the room for us eventually but told us the room my friend booked which is more expensive is sold out. So we got a downgraded room which was really small. Third issue which I was seriously very upset was we got charged tourist tax which was RM12 per person. We told them we are Malaysian and even showed our IC. The person said this is the normal charges in Penang. When we did our check out another lady was there and I asked for the receipt for the RM12 tax and she was shocked saying the charge for locals was only RM2 per person. We requested for a refund which we got eventually. As for the room downgrade we also got a refund but was informed by the lady there were rooms available as per my friends previous room. Totally regretted staying here. Only good part of this place is the location
        wernyi ng
        google-logo
        4/5
        9 Aug, 2023
        Location- great as in accessible to all attractions, if you are beer lover, this place hv good vibe, all angmo gather at this area Room- good side>> Bedding is super comfy and clean. Aircon is strong. We booked a small room and the bathroom is just next to the bed but they use curtain to separate out the area (smart one)! Room come with Samsung smart TV, shower rope. You have to remove your shoes at the main door. Down side>> room 101 is facing the main road! For those who have light sleep, please reconsider! As mentioned, the place have many bars, Friday and Saturday night are crazily noisy and last until 2-3am! Thanks god Sunday night is quiet but Monday morning is super noisy as well! Service- I only saw cleaning staffs around, you can use their kitchen and dining area, they provide sharing fridge and water dispenser.
        G YC
        google-logo
        1/5
        17 Sep, 2023
        Hi all, we are 2 female traveller visiting this heritage town. We booked this room via agoda as it stated down there’s a free carpark at the hotel premises. But apparently the so call free carpark was the public carpark by the road and a small parking space behind the building where you need to pay for it per entry. Parking space was so limited there. We end up have to park our car 2 street across this hotel. This hotel is located at 2nd floor. Which means you need to climb up the stairs with your luggage and belongings up the stairs. Upon verifying the carpark issue with the reception staff, we were bring ignored and they spoke in their own language among themself. After 2nd enquiry for the car park, we were being told with an unpleasant gesture that all the guest have to use the public carpark or the paying carpark, they don’t have free carpark service. The service from the staff here was mehhhh as they were not helpful. Although the room was well decorated and with a large space, but the sound prof was bad as we could hear the music clearly across the street and baby crying from the other rooms. Furthermore there privacy from their suite toilet needed to be improve as it is just a plain glass door shape rating the room and toilet without any blind. You literally could see through into the toilet. There’s also a big gap from the bathroom window and it able to view from the common space and walkway which shared along the guest there. We did not stay there for the night yet we checked out right away after realising the bathroom privacy issue and safety issue. Upon checking out, the staff did not even ask what happened and the way they presented were not polite. Tried to tell them the issue we faced but they told us that they had actually upgraded our room to that suite, but we were not informed during check-in. We felt something fishy here. Think twice before you book this place! Don’t be fooled by the picture from this hotel!

        All Policies

        All Policies
          Booking Policy
          It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
          The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
          Extra guests are subject to availability. And it might incur additional charges.
          If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
          Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
          Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
          The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
          Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
          Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
          For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
          The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
          If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
          If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
          Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
          Hotel Cancellation Policy
          User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.
          Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.
          User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.
          Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.
          Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.
          If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          In case of no show at the hotel, you'll be charged the entire booking amount.
          If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.
          Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.
          The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.
          Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.
          Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.
          If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.
          Modification and Reschedule Policy
          Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.
          After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.

          Similar Hotels

          Tien Hotel Price Start at INR 3473/Night

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          5.41885

          2024-12-20

          2024-12-21

          Penang
          Penang
          10200
          MY

          4

          1

          1

          4

          1

          Exterior Detail

          Tien Hotel - Penang - Exterior Detail

          Exterior Detail

          Tien Hotel - Penang - Exterior Detail

          Exterior Detail

          Tien Hotel - Penang - Exterior Detail

          Exterior Detail

          Tien Hotel - Penang - Exterior Detail

          Exterior Detail

          Tien Hotel - Penang - Exterior Detail

          Exterior Detail

          Tien Hotel - Penang - Exterior Detail

          Exterior Detail

          Tien Hotel - Penang - Exterior Detail

          Exterior Detail

          Tien Hotel - Penang - Exterior Detail

          Exterior Detail

          Tien Hotel - Penang - Exterior Detail

          Dining Area

          Tien Hotel - Penang - Dining Area

          Room

          Tien Hotel - Penang - Room

          Room

          Tien Hotel - Penang - Room

          Room

          Tien Hotel - Penang - Room

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          Tien Hotel - Penang - Room

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          Tien Hotel - Penang - Room

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          Tien Hotel - Penang - Room

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          Tien Hotel - Penang - Room

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          Tien Hotel - Penang - Room

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          Tien Hotel - Penang - Room

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          Tien Hotel - Penang - Room

          10

          4.5

          124

          Hotel safe deposit box (not room safe box)

          Smoke-free property

          Terrace

          Coffee/tea