Tokyo Grand Hotel

google-logo3.7/5(1.06K Reviews)rating3 Star HotellocationPinTokyo, Tokyo (prefecture)
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    About hotel

    Situated in the bustling and vibrant city of Tokyo, the Tokyo Grand Hotel is a top choice for travelers seeking a comfortable and convenient stay. Our unbeatable location, at 2-5-2, Shiba, Minato-ku, Tokyo-to105-0014, Japan, puts guests just steps away from iconic attractions such as the Tokyo Tower and Imperial Palace. Our 151 air-conditioned rooms provide the perfect respite after a day of exploring the city. Each room is equipped with a LCD television and complimentary high-speed internet access, ensuring guests stay connected and entertained. The en-suite bathrooms feature a combination of shower and deep soaking tubs, along with hair dryers and soft slippers for added comfort. But the Tokyo Grand Hotel is much more than just a convenient location. As Tokyo Grand Hotel room prices are affordable for all travelers, we offer a range of amenities to enhance your stay. From complimentary Wi-Fi throughout the hotel, to our spacious and elegant ballroom perfect for special events or meetings, we have thought of everything to make your stay truly memorable. Our 24-hour front desk and dry cleaning/laundry services are at your disposal, and for a small fee, self-parking is available for guests arriving by car. When hunger strikes, head to our on-site restaurant, PENSEE, for a delectable lunch or dinner experience. For a quick bite or a caffeine boost, our coffee shop/cafe serves up delicious snacks and drinks. And don't miss out on our English breakfasts served daily to fuel your day. Book Tokyo Grand Hotel Online and get ready to experience the best of Tokyo. Our hotel offers affordable accommodations suitable for a variety of people. So whether you're traveling for business or pleasure, make sure to choose the Tokyo Grand Hotel for an unforgettable stay in this incredible city. With our strategic location, comfortable rooms, and excellent amenities, you won't want to stay anywhere else. Book your stay now!
    Highlights
    • Prime location: Just a 5-minute drive from Tokyo Tower and the Imperial Palace • Easy access: Within 10 kilometers of Tokyo Dome and Skytree • Comfortable rooms: Air-conditioned with LCD TVs and free Wi-Fi • Business-friendly: Desks, safes, and phones in rooms • Attractions nearby: Keio University, Hamarikyu Gardens, and Roppongi Hills all within 2.5 kilometers • Dining options: On-site restaurant and coffee shop/cafe • Business facilities: Ballroom and convenient 24-hour front desk • Self-parking available for a fee • Easy airport access: 18 kilometers from Haneda Airport and 72.8 kilometers from Narita Airport
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    Quick Facts

    Check-In
    2:00 PM
    Check-Out
    11:00 AM
    Rooms
    151
    Floors
    15
    Popular Amenities
    Popular Amenities
      General Amenities

      24-hour front desk

      Hotel safe deposit box (not room safe box)

      Lift/ Elevator

      Vending machines

      Bell staff/porter

      Designated Smoking Areas

      Food & Beverages

      Breakfast available

      Business

      Banquet Facilities

      Conference Center

      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

      This property accepts credit cards; cash is not accepted.

      Noise-free guestrooms cannot be guaranteed.

      Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

      Professional property host/manager.

      Gap period enforced between guest stays - 72 hours.

      Shield between guests and staff in main contact areas.

      Property confirms they are implementing guest safety measures.

      Unicode Support false.

      Property confirms they are implementing enhanced cleaning measures.

      Guests are provided with free hand sanitizer.

      Property is cleaned with disinfectant.

      Noise-free rooms not guaranteed.

      Staff wears personal protective equipment.

      No cribs (infant beds) available.

      No rollaway/extra beds available.

      Parking height restrictions apply.

      Commonly-touched surfaces are cleaned with disinfectant.

      Special check-in instructions

      You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

      A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

      We have included all charges provided to us by the property..

      Only registered guests are allowed in the guestrooms..

      The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

      Parking height restrictions apply..

      Front desk staff will greet guests on arrival.

      Pet Policy

      Pets not allowed.

      Property Rules
      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Property Rules
        Check-in instructions

        Extra-person charges may apply and vary depending on property policy.

        Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

        Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

        This property accepts credit cards; cash is not accepted.

        Noise-free guestrooms cannot be guaranteed.

        Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

        Professional property host/manager.

        Gap period enforced between guest stays - 72 hours.

        Shield between guests and staff in main contact areas.

        Property confirms they are implementing guest safety measures.

        Unicode Support false.

        Property confirms they are implementing enhanced cleaning measures.

        Guests are provided with free hand sanitizer.

        Property is cleaned with disinfectant.

        Noise-free rooms not guaranteed.

        Staff wears personal protective equipment.

        No cribs (infant beds) available.

        No rollaway/extra beds available.

        Parking height restrictions apply.

        Commonly-touched surfaces are cleaned with disinfectant.

        Special check-in instructions

        You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

        A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

        We have included all charges provided to us by the property..

        Only registered guests are allowed in the guestrooms..

        The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

        Parking height restrictions apply..

        Front desk staff will greet guests on arrival.

        Pet Policy

        Pets not allowed.

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        Amenities

        Location
        Shiba, Tokyo, Tokyo (prefecture), 105-0014

        Ratings & Reviews

        3.7/5

        1.06K Ratings

        Jhun Han
        google-logo
        5/5
        20 Jan, 2024

        Not sure why this hotel has such low reviews, the facilities and staff were great, buffet was decent, the view was decent as it's central of Tokyo. Yes, it's abit old but it brings out the authenticity of an old-fashioned but a very capable hotel. Definitely deserves my 5 star rating. Not to mention the pillows are made of bamboo, which is soo comfy.

        Read More
        Amanda
        google-logo
        5/5
        28 Nov, 2023

        We stayed here for 12 nights and really enjoyed our stay. We had a great view of the Tokyo Tower from our room. The hotel is well located and the staff were friendly and helpful. There are some good supermarkets nearby. Would definitely stay here again :)

        Read More
        Alberta C.
        google-logo
        4/5
        15 Aug, 2023

        We had a nice experience at the hotel in general, the staff is very helpful and they provide a good service. Our room was pretty small and simple, we barely had space for the suitcases, but it faced the Tokyo tower so we had a great view for the whole stay. The location is not the most comfortable as it's not very close to any public transport, you need to walk 10 minutes to reach a station. But overall I don't complain, the area is safe and calm.

        Read More

        3.7/5

        1.06K Reviews

        Jhun Han
        google-logo
        5/5
        20 Jan, 2024
        Not sure why this hotel has such low reviews, the facilities and staff were great, buffet was decent, the view was decent as it's central of Tokyo. Yes, it's abit old but it brings out the authenticity of an old-fashioned but a very capable hotel. Definitely deserves my 5 star rating. Not to mention the pillows are made of bamboo, which is soo comfy.
        Amanda
        google-logo
        5/5
        28 Nov, 2023
        We stayed here for 12 nights and really enjoyed our stay. We had a great view of the Tokyo Tower from our room. The hotel is well located and the staff were friendly and helpful. There are some good supermarkets nearby. Would definitely stay here again :)
        Alberta C.
        google-logo
        4/5
        15 Aug, 2023
        We had a nice experience at the hotel in general, the staff is very helpful and they provide a good service. Our room was pretty small and simple, we barely had space for the suitcases, but it faced the Tokyo tower so we had a great view for the whole stay. The location is not the most comfortable as it's not very close to any public transport, you need to walk 10 minutes to reach a station. But overall I don't complain, the area is safe and calm.
        Mukesh Kinariwala
        google-logo
        1/5
        24 Nov, 2023
        I will not recommend anyone to stay at this hotel . They rip off . We book 6 months in advance this hotel but when we reach hotel after 18 hours in flight they said smoking room is only available and if we want non smoking we have to pay more than double price . My hubby has a asthma so we cannot stay in smoking room . But they just want more money because we want non smoking room . Front desk Staff only know how to say extra money extra money . They spoke broken English only . Very rude money minded people who just want to know how to take advantage of ur situation. They took more than double money . Even now when u check they have a same price for non smoking and smoking rooms
        Brian Miles Wayne
        google-logo
        5/5
        8 Jan, 2024
        Not sorry we stayed here! When querying for hotels in Tokyo, we wanted a hotel with airport shuttle. Tokyo Grand Hotel does NOT have airport shuttle. To get here, you need to take the airport limousine to Shiba Park instead then walk or take a cab from the Hotel Celestine. Tokyo Grand Hotel is in a quiet, safe business neighbourhood close to the Shibakoen, Mita and Toranomon subway stations. Also some convenience stores like Family Mart and 7-11s within blocks. Service is unparalleled, always smiling and respectful. Another wonderful feature that Tokyo Grand Hotel has is private LAN for each room so that your internet is secure and quick since only the people in your room has access to that network. Their restaurant on the 6th floor served fresh delicious breakfast.

        All Policies

        All Policies
          Booking Policy
          It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
          The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
          Extra guests are subject to availability. And it might incur additional charges.
          If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
          Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
          Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
          The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
          Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
          Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
          For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
          The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
          If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
          If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
          Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
          Hotel Cancellation Policy
          User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.
          Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.
          User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.
          Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.
          Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.
          If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          In case of no show at the hotel, you'll be charged the entire booking amount.
          If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.
          Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.
          The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.
          Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.
          Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.
          If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.
          Modification and Reschedule Policy
          Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.
          After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.

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          Exterior Detail

          Tokyo Grand Hotel - Tokyo - Exterior Detail

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          10

          3.7

          1063

          24-hour front desk

          Hotel safe deposit box (not room safe box)

          Lift/ Elevator

          Vending machines

          Bell staff/porter

          Designated Smoking Areas

          Breakfast available

          Banquet Facilities

          Conference Center