Tokyu Stay Shibuya

4/5(449 Reviews) rating

3 Star Hotel locationPin

Tokyo, Tokyo (prefecture)

424

1/424

About hotel

Immerse yourself in the diversity and variety of this incredible city, located in the bustling Shibuya neighborhood. Experience pure relaxation in one of our 124 luxurious guestrooms at the Tokyu Stay Shibuya hotel. Each room boasts a fully equipped kitchenette and modern amenities, such as complimentary wired and wireless internet and LCD TVs. Take a moment to unwind in your private bathroom, featuring a luxurious deep soaking bathtub and premium toiletries. Our friendly and accommodating staff will ensure a comfortable stay and are happy to cater to any additional requests. Explore the unique Love Hotel Hill district just moments away from the hotel, offering a peek into Japan's fashion and pop culture trends. Dive into the city's love for anime at the nearby Tokyo Anime Center. Need a peaceful retreat? Visit Yoyogi Park or the majestic Meiji Jingu Shrine for an escape from the hustle and bustle of the city. Conveniently located near popular tourist destinations and a short drive from Narita International Airport, Tokyu Stay Shibuya is the perfect base for your Tokyo adventures. Start your day off right with a delicious buffet breakfast, available for a small fee each morning. Stay connected with complimentary high-speed internet and take advantage of our business amenities, including a computer station and dry cleaning services. Let Tokyu Stay Shibuya redefine your Tokyo experience, offering affordable and comfortable accommodations in the heart of the city. Book your stay now and discover the best of Tokyo at our exceptional hotel, located at Shinsencho 8-14 Shibuya-ku, Tokyo-to 150-0045, Japan. Don't forget to take advantage of our affordable Tokyu Stay Shibuya room prices and book online today.

Highlights

• Convenient location, just a 1-minute drive from Shibuya Crossing and 5 minutes from Tokyo Tower • 124 guestrooms with kitchenettes and complimentary Wi-Fi and wired internet • Close to top attractions such as Love Hotel Hill, Yoyogi Park, and Meiji Jingu Shrine • Distances from airport: 76.7km from Narita Intl. Airport and 24.4km from Haneda Airport • Amenities include free Wi-Fi, vending machine, and daily buffet breakfast (for a fee) • Suitable for both casual and business travelers • Luxurious options like deep soaking bathtubs and boutique options like LCD televisions are available • Business amenities like complimentary wired internet access and dry cleaning/laundry services are provided for business travelers

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

126

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Vending machines

Designated Smoking Areas

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Vending machines

Designated Smoking Areas

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Unicode Support false.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Unicode Support false.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹14,001

₹28,396

51% OFF

+ ₹1,564 taxes / night

Earn 155 Reward Points

Flat ₹2,223.63 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹14,001

₹28,396

51% OFF

+ ₹1,564 taxes / night

Update Price

Earn 155 Reward Points

Flat ₹2,223.63 off included with coupon INTSTAY

Amenities

Location

Shinsench_, Tokyo, Tokyo (prefecture), 150-0045

View on Maps

Ratings & Reviews

4/5

449 Ratings

Henry Holm

5/5

13 Jan, 2024

Really nice stay here! Staff were friendly, welcoming, and understanding - many thanks to them. Superior twin room we booked was the perfect size for a couple. Bathrooms were particularly nice and modern. Having a small washing machine was an unexpected plus as well given our longer journey in Japan. Would definitely recommend.

Ai Lin Lim

5/5

28 Jan, 2024

Very comfortable stay at this hotel with its own washer/ dryer in the room. I could access Netflix and youtube on the smart TV and the view was actually quite nice from the balcony. Staff were friendly and you could grab your amenities from the lobby. Opposite was a 24hr supermarket that you could easily grab some snacks from. Location's really good with shibuya station just a couple of minutes walk away.

Shauna Chen

5/5

23 Dec, 2023

I need to review this immediately. Ours is the one at Shibuya. This hotel is so amazing! Super clean, super well equipped. They have everything for my sanity and more! Washer dryer with nice Kao detergent. Deodorizer spray, dish detergent with a new sponge, fully stocked shower/bath. Squeaky squeaky clean. So much seating area for eating/work desk space.

Henry Holm

5/5

13 Jan, 2024

Ai Lin Lim

5/5

28 Jan, 2024

Shauna Chen

5/5

23 Dec, 2023

Jamie V

5/5

9 Sep, 2023

The staff here are the nicest. Always accommodating and helpful. Our room was clean, especially the bathroom. They provided freebies like hair comb and cap, razor, shaving cream, body sponge, and lots more. They have ice dispenser and vending machines and coffee maker by the lobby. It was a great and pleasant stay. Thanks so much!

Blue Lemonade

5/5

7 Sep, 2023

Was a great stay, rooms have recently been renovated. Room came with a spacious bath and a washer dryer combo! Really enjoyed the rooms was great. The lobby had a coffee machine and ice machine if i were returning to shibuya would stay again. Only slight downside is that it's a bit far from trainstation >20min walk up a slight hill

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.