Toque Hotel

4/5(41 Reviews) rating

3 Star Hotel

1/63

About hotel

Welcome to Toque Hotel, a luxurious retreat in the heart of Nairobi, Kenya. Centrally located within a 15-minute drive of Nairobi National Park and American Embassy Memorial Garden, Toque Hotel offers a unique blend of modern sophistication and historic charm that sets it apart as an ideal destination for discerning travelers. The architectural elegance and interior design of the hotel showcase lavish furnishings, art collections, and a welcoming atmosphere that promises a memorable stay. With 30 individually decorated guestrooms featuring heated floors, Smart televisions, pillowtop beds with down comforters, and Egyptian cotton sheets, guests can enjoy a comfortable and luxurious experience. Private balconies or patios and kitchenettes in the rooms provide added convenience, while complimentary wireless Internet access and digital programming ensure connectivity and entertainment. Toque Hotel also boasts a range of amenities, including a safari adventure experience, concierge services, barbecue grills, express check-in, dry cleaning/laundry services, and a 24-hour front desk. Guests can indulge in English breakfasts available daily for a fee and take advantage of the roundtrip airport shuttle service and free self-parking. The hotel's prime location offers easy access to iconic landmarks such as University of Nairobi, Tom Mboya Statue, Jeevanjee Gardens, and City Market, as well as hidden gems like Kenya National Theatre, National Archives, and Nairobi National Museum. For those seeking relaxation, the state-of-the-art spa and wellness center at Toque Hotel provides a rejuvenating experience, while the exquisite dining options celebrate local flavors and international cuisine. Whether you're a leisure traveler looking for a peaceful retreat or a business traveler in need of a productive stay, Toque Hotel caters to all your needs with exceptional hospitality and personalized service. Book Toque Hotel online now to experience the perfect blend of luxury, comfort, and convenience at Ngara Rd, Nairobi County, Kenya..

Highlights

• Centrally located in Nairobi, a 15-minute drive from Nairobi National Park and American Embassy Memorial Garden • Individually decorated guestrooms with heated floors, Smart televisions, and private balconies or patios • Pillowtop beds with down comforters and Egyptian cotton sheets for a luxurious stay • Private kitchenettes for meal preparation and complimentary wireless Internet access • Safari adventure experiences available on-site • Concierge services and barbecue grills for guest convenience • Express check-in, dry cleaning/laundry services, and a 24-hour front desk for business needs • Roundtrip airport shuttle available for a surcharge, with free self-parking on-site • English breakfasts served daily from 7:00 AM to 10:00 AM for a fee • Nearby attractions include University of Nairobi, American Embassy Memorial Garden, and Kenya National Theatre • Close proximity to key landmarks such as City Market, National Archives, and Nairobi National Museum • Nearest airports are Nairobi (WIL-Wilson) at 7 km and Jomo Kenyatta Intl. Airport (NBO) at 18.8 km • Preferred airport for Toque Hotel is Jomo Kenyatta Intl. Airport (NBO) • Offers a variety of accommodations including luxurious suites with panoramic city views • On-site amenities include a state-of-the-art spa, outdoor pool, and 24-hour fitness center • Dining options range from an elegant rooftop restaurant to a cozy cafe with local delicacies • Unique selling points include exclusive spa services, personalized concierge assistance, and sustainable practices • Structured bullet point format for clarity and readability for potential guests researching their stay options.

Quick Facts

Check-In

7:00 AM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Locker Room

Designated Smoking Areas

Concierge desk

Breakfast available

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Locker Room

Designated Smoking Areas

Concierge desk

Food & Beverages

Breakfast available

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Essential workers only - NO.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash Breakage deposit: KES 2000 per stay.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Essential workers only - NO.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash Breakage deposit: KES 2000 per stay.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Pet Policy

Pets not allowed.

Service animals not allowed.

₹1,538

₹2,481

38% OFF

+ ₹267 taxes / night

Earn 18 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹1,538

₹2,481

38% OFF

+ ₹267 taxes / night

Update Price

Earn 18 Reward Points

Amenities

Location

00518 Ngara Rd, Nairobi

View on Maps

Ratings & Reviews

4/5

41 Ratings

Dyvon Ngeru

5/5

8 Oct, 2023

I don't know why the reviews are even bad I was served by a wonderful lady by the name Ann... the food was delicious...The Wi-Fi is fast...The music wasn't too loud... it's a polite place to chill..honestly enjoyed my stay there

KISAU SYMON

5/5

3 Nov, 2023

A very and serein place but for the restaurant change your attitude and also check your food pricing big up to the team handling rooms and accommodation Big up Kenny and Judy can't remember the other girl

Gerry Sifa

1/5

3 Sep, 2023

Big joint lounge ….But streams football on the internet instead of buying and using DSTV decoder. The food is good and also good service.

Moses Kimani

5/5

7 Oct, 2022

Toque is a new joint in Ngara area just next to KCB bank Ngara road. The place is tastefully furnished and the ambience is out of this world. Surprisingly,the drinks are very reasonably priced for such a class of a bar. The owner and the manager have left no chance in planning and interior decor. They also have a functional coffee shop and a restaurant serving mouth watering dishes. Soon and very soon,they will be having fully furnished apartments I. The top floors as well as a roof top bar. This is the next big thing in Ngara

Dyvon Ngeru

5/5

8 Oct, 2023

KISAU SYMON

5/5

3 Nov, 2023

Gerry Sifa

1/5

3 Sep, 2023

Big joint lounge ….But streams football on the internet instead of buying and using DSTV decoder. The food is good and also good service.

BLOSSOM BOOMERS

5/5

11 Nov, 2023

Good customer service...but they should have a backup generator

Moses Kimani

5/5

7 Oct, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.