Travelodge by Wyndham Houston Hobby Airport

If I could give zero stars, I would. My recent experience at this hotel was nothing short of a nightmare, and I wouldn't dare stay here ever again. From the moment we arrived, it was clear that this establishment lacked basic standards of hospitality and cleanliness. Upon checking in, we were left waiting at the front desk for an unacceptable 15 to 30 minutes in the scorching heat. This initial inconvenience set the tone for the rest of our stay. As we entered the elevator, an overwhelming stench of what can only be described as hot urine and other unpleasant odors assaulted our senses. It was a truly repulsive experience that left us feeling disgusted. The first room we were assigned to was an absolute disaster. The moment we stepped inside, a putrid smell engulfed the space, making it nearly unbearable to stay in. To make matters worse, the air conditioning unit in the room was malfunctioning, leaving us sweltering in the heat. It was clear that basic maintenance and cleanliness were severely lacking. After complaining about the condition of our room, we were reluctantly moved to another one. However, this room also had a foul odor lingering within its walls. Although the air conditioning seemed to be functioning properly this time, it did little to alleviate our disappointment and discomfort. To add insult to injury, during our brief stay, we encountered several roaches scurrying across the floor. This was not only unsightly but also raised concerns about the overall cleanliness and hygiene of the hotel. Given these circumstances, we decided that it was best to cut our losses and request a refund. Unfortunately, our request for a refund was met with resistance from the hotel staff. Despite providing evidence of the unsanitary conditions and subpar experience we had endured, they denied our request without any valid explanation or attempt to rectify the situation. This lack of accountability and customer service only further solidified our negative perception of this establishment. In conclusion, my experience at this hotel was undeniably terrible. From the prolonged wait at check-in to the repulsive odors, malfunctioning air conditioning, presence of roaches, and the refusal to provide a refund, it was an overall nightmare. I strongly advise against staying at this hotel if you value cleanliness, comfort, and basic customer service.

I would definitely advise against staying here. Came in for one night and the attendant at the front desk is rude. You can’t even enter the front desk premises they have the door locked. You have to talk to them through some type of drive thru window. The rooms are dirty, smell rancid and everything is stained, not the mention the rooms are infested with bed bugs. Called Priceline to try and get a refund and they won’t honor it nor with the front desk. They are well aware of the disgusting mess they have going on in this dump and yet somehow are still open.