Tree Charme Augusto Luxury Suites

If you’re coming to Rome don’t miss it up, the location is SUPER. There is a stairs to climb to get to the hotel so it’s not suggested to old people or those who have difficulty with climbing stairs. Very nice people at the reception and they tries there best to help you out with whatever you want. I would recommend this hotel to anyone who wants to be close to most of Rome attractions. The lady Stefanie is very friendly and helpful 👍🏼

Stayed here for €415 per night in September. There is a breakfast of croissants and coffee provided every morning in a common area which was a fantastic surprise as this wasn’t mentioned to us when booking. There are two sets of stairs that must be climbed in order to get to the tiny 1/2m square lift on the first floor, so this could be a problem when travelling with older people. Reception was nice and staff were friendly and helpful. Staff helped us with our bags to and from rooms at arrival and departure. Location is fantastic, with shopping, great restaurants, groceries all nearby, with many main attractions to Rome within a 15 or 20 min walk. Rooms were well presented and serviced well, however the showers are extremely slippery including the glossy floor in the bathroom. There are emergency red pull levers in the showers that suggests they may have had safety issues with this. We had one of our family members slip over in the shower, and two others almost slipping, so I would not stay here again just for this reason. They pulled the emergency red lever though no one came to attend. After alerting reception of this one room was provided with a non slip mat in the shower, but our other room was advised they didn’t have any left 😳. The window to our room had scaffolding outside, as did all other rooms our family members were staying in was a disappointment, with workers starting their banging from around 9am. Banging wasn’t really an issue as we were awake and/or out of the hotel on most mornings by then. Overall, our experience was a good one, though the hotel needs to address the safety issue of the slippery showers and whilst the scaffolding was annoying we presume this was just bad timing. 3/5 stars.