Twelve Downtown, Autograph Collection

4.2/5(1.20K Reviews) rating

4 Star Hotel locationPin

Atlanta, Georgia

Twelve Downtown, Autograph Collection exterior_detail

106

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About hotel

Experience the vibrant energy of Atlanta at Twelve Downtown, Autograph Collection, located at 400 West Peachtree Street NW, Georgia30308, United States. Our 4-star aparthotel is the perfect base for exploring popular attractions such as the World of Coca-Cola and Centennial Olympic Park, all within walking distance. Our 102 stylish and air-conditioned rooms are ideal for families, couples, and business travelers. Each room features a fully equipped kitchen including a full-sized refrigerator and double sofa bed for added convenience. Plus, stay connected with complimentary wired and wireless internet access and enjoy the comfort of our plush pillowtop beds and 37-inch plasma televisions with satellite programming. Traveling to and from our hotel is a breeze with easy access to major airports. And while you're here, take advantage of our state-of-the-art fitness center and refreshing seasonal outdoor pool. Treat yourself to a pampering session at our on-site hair salon or let our concierge services plan your perfect day in Atlanta. Need to stay productive? Our 1472 square feet conference center and 24-hour business center are at your disposal. Start your day off right with our cooked-to-order breakfast, available daily for a fee. Don't miss the chance to indulge in a delicious meal at Catch 12, our on-site restaurant, or unwind with a drink at our bar/lounge before heading out to explore the bustling city. And for those who like to stay connected, we offer complimentary newspapers in the lobby. Book Twelve Downtown, Autograph Collection online today and take your Atlanta experience to new heights. With a prime location, stylish accommodations, and top-notch amenities, we cater to all guests seeking affordable accommodations in the heart of the city. Don't wait any longer, we look forward to welcoming you with open arms.

Highlights

• 4-star aparthotel in the heart of Atlanta • 15-minute walk to popular tourist attractions such as World of Coca-Cola and Centennial Olympic Park • Air-conditioned rooms with full kitchens and premium bedding • Complimentary Wi-Fi and plasma TVs in rooms • Within 2.8 km of Mercedes-Benz Stadium and 18.4 km from Six Flags Over Georgia • Recreational amenities include a fitness center and seasonal outdoor pool • 24-hour business center and conference facilities available • Within 1 km of major universities and hospitals • A short drive (18.5 km) from Hartsfield-Jackson Atlanta International Airport • On-site dining options including a bar and grocery store • Perfect for both casual and business travelers • Self parking available for a surcharge.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

102

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Terrace

Concierge desk

BBQ/Picnic area

Breakfast available

Beauty Shop/Salon

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Terrace

Concierge desk

Activities

BBQ/Picnic area

Food & Beverages

Breakfast available

Services

Gym

Beauty Shop/Salon

Business

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property is professionally cleaned.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 75 per night.

We have included all charges provided to us by the property..

The seasonal pool will be open from May to September..

Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in kg is 23.

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in lb is 50.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property is professionally cleaned.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 75 per night.

We have included all charges provided to us by the property..

The seasonal pool will be open from May to September..

Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in kg is 23.

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in lb is 50.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

₹24,316

₹26,026

7% OFF

+ ₹4,248 taxes / night

Earn 285 Reward Points

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OPTION 1

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₹24,316

₹26,026

7% OFF

+ ₹4,248 taxes / night

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Earn 285 Reward Points

Amenities

Location

Peachtree St NW, Atlanta, Georgia, 30308

View on Maps

Ratings & Reviews

4.2/5

1.20K Ratings

4/5

21 Sep, 2023

Nice Hotel, room was comfortable and had a very nice view. Outdoor pool was also nice. Room service however, can be improved. The cleaning person took our toilet paper, then we had to call twice to get someone to bring us some and extra towels. Having said that, our stay was during a very busy week with Dragon Con event in town. The Hotel restaurant was good. We had their breakfast which had affordable options. However, dinner options were a bit pricey. Nice bar and bar tender as well. Overall it was a nice experience.

Nehal Ahmed

4/5

28 Dec, 2023

We loved our stay at Twelve Downtown. The hotel is modern, beautiful reception and lobby, spacious room with balcony. Very friendly staff. Very gracious to let us check in super early. I loved the great quality beds we got, it was so soft and comfortable, Marriott brands always get it right. The room service team were great, our room tidied up every day nicely. Besides the positives, we did have some issues with our stay. To begin with, digital key didn’t work with the elevator or the room door. The shower faucet had barely any water pressure. The TV in our living room was in its last days. We couldn’t use it with YouTube. The TV would shut down and restart when we tried to switch videos. We got 2 water bottles in the room on first day. But rest of the days, never got anymore water bottles during room service. We had to pay and get them from lobby each time. We got complementary breakfast for being Platinum member, which we really appreciated. But there seemed to be a miscommunication between the hotel and the restaurant. Some days the restaurant gave us $25 credit, another day they said it’s only $12 credit. Despite having a good overall experience, due to these minor setbacks, I’d reconsider my options before picking this hotel again.

Ryan Hunt

5/5

7 Nov, 2023

This hotel exceeded my expectations. The staff was so nice when I arrived and my room was not ready. Provided me a water and free item from the snack area. Changed the TV to a game I was interested in watching. The room was immaculate and the balcony was an unexpected bonus on a beautiful weekend. And…the toilet has a soft close lid!!!

Brandi S

1/5

27 Oct, 2023

My family booked a suite and were disappointed by the low quality of this hotel. There was a foul odor in both bedrooms, when putting our kids to bed there were live bugs crawling under the sheets. We decided to pack up and leave. The gentleman at the front desk was very polite, apologizing and offering an alternate room. We declined and he stated we would be fully refunded due to the poor condition of the room. It has been 3 weeks and no refund. When calling the hotel directly I’m told a manager will call back but they haven’t. I have contacted Marriott customer service and they tell me to contact the hotel for help. Save your money, this hotel is not the quality they advertise online.

4/5

21 Sep, 2023

Nehal Ahmed

4/5

28 Dec, 2023

Ryan Hunt

5/5

7 Nov, 2023

Brandi S

1/5

27 Oct, 2023

Joshua Hoover

2/5

19 Nov, 2023

The hotel staff are somewhat nice, but definitely don’t know why this hotel is rated so highly. The rooms are dirty, the building is old, and the amount of homeless people that stay around/in the building is concerning. Would NOT stay here again. Save yourself get the Omni, W or Hilton.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.