Uma Suites Atocha

I enjoyed the room overall and loved the location! The receptionist was wonderful and very kind. However, I’m leaving a bad review because I think the establishment acted questionably during the booking process. I explicitly booked the more expensive superior room for its two balconies. In the description on the website, this room was recommended for the best views of the city. However, only one and a half weeks before the check in date, I was informed that construction would be occurring on the building. By that time, prices for hotels in Madrid had skyrocketed and I was unable to book alternative accommodation. During my stay, there was scaffolding installed on the building and workers were regularly moving within arms length (even less!) from my window. As a result, I had to close all windows for any semblance of privacy

The room was booked under my bfs sister. It did not meet expectations unless you are truly staying out all day and just looking for a place to crash. We didn’t have a proper window, it was covered by long curtains which touched the ground and were very dirty at the bottom, clearly rarely washed. The bed was a queen bed, the room was so small that you had to “shimmy” around the small gap between the bed and the walls/ window to crawl into the bed. It felt like jail cell with no window.- as mentioned when you pull the curtains back it barely opens to A corridor blocked by another door where people enter, you can hear them coming in at all hours of the night n the door slams. We asked to move rooms on the second day, they were full somehow. This room did not look like online photos, in fact I think we got the worst room in the building it was so small, and just off the front desk area and across the public washroom. In the morning you can hear all movement of other tourists staying and mostly the cleaning staff banging around and speaking loudly in the hall. So say goodbye to sleeping in, they were already operating by 945 and super loud as if you had to get moving and packing by that time to get out. Cleanliness was ok, but lacking detail in dusting of the rooms, Along with finding hair n the bathroom and behind the main door, and on floor/one of the walls. If you are claustrophobic do not book here. I had to ensure I stayed out all day, just to knock myself out in the night. I did not sleep well here at all during our stay. You couldn’t go home to your room to relax without any window Opening up to the outside, and clearly not enough space. It felt like a boxed jail cell. Also, renovations going on inside and out. I would never recommend staying here to anyone, and this was my first time to Madrid.