Unfound Door

4.8/5(128 Reviews) rating

4 Star Hotel locationPin

Tbilisi, Mtskheta-Mtianeti

331

1/331

About hotel

Welcome to the mystical and enchanting world of Unfound Door, a hidden gem nestled in the heart of Old Tbilisi. Immerse yourself in luxurious indulgence and peaceful tranquility at our 4-star hotel, conveniently located at 111 Davit Aghmashenebeli Ave0112, Georgia. Unfound Door offers 7 exquisitely designed guestrooms, each exuding elegance and charm with plush Select Comfort beds topped with down comforters and exquisite Egyptian cotton sheets. Stay connected with our complimentary Wi-Fi and unwind with your favorite shows on our Smart televisions. Our rejuvenating bathrooms provide a heavenly escape with bathtubs or showers featuring rainfall showerheads and premium toiletries. Step outside and discover the cultural treasures of Tbilisi, as we are just a short stroll away from popular landmarks such as Marjanishvili Theatre, Queen Tamar Bridge, and Samaia Garden. For your convenience, Unfound Door offers a range of services including a hair salon, gift shops, and concierge services. Indulge your taste buds with the flavors of Georgia at our on-site restaurants, or relax with a drink at one of our 10 bars and lounges. Join us for our daily complimentary reception and experience unparalleled hospitality at Unfound Door. With Tbilisi Intl. Airport only 18.2 km away, easy access to Unfound Door is guaranteed. Our 24-hour front desk and optional airport shuttle service make your stay hassle-free. Complimentary self-parking is also available for your convenience. Escape to the charm of Tbilisi and experience affordable luxury at Unfound Door. Suitable for all travelers, our warm and attentive staff will ensure a memorable experience during your stay. Book Unfound Door room prices online today and open the door to an unforgettable adventure in Georgia.

Highlights

• Located in the heart of Tbilisi's Old Tbilisi area • Just a 15-minute walk to Marjanishvili Theatre and Queen Tamar Bridge • Individually decorated guestrooms with all the modern amenities • Easy access to popular tourist attractions within 1-2 kilometers • Range of options for casual and business travelers, from luxury to budget stays • Complimentary Wi-Fi and satellite TV included in all rooms • Concierge services, gift shops, and bicycle tour information available • 24-hour front desk and airport shuttle (surcharge) • On-site dining options with 10 restaurants, 10 coffee shops, and 10 bars • Free daily breakfast and evening reception for guests • Complimentary newspapers, dry cleaning, and free self-parking available

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

On-Site parking

Library

Terrace

Concierge desk

Hiking

Breakfast available

Coffee/tea

Airport shuttle service

Beauty Shop/Salon

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

On-Site parking

Library

Terrace

Concierge desk

Activities

Hiking

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Beauty Shop/Salon

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds and high chair.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Guests must provide proof of COVID-19 vaccination.

Shield between guests and staff in main contact areas.

Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours.

Onsite COVID-19 testing (PCR) is available.

Temperature checks are available to guests.

Minimum age for negative COVID-19 test result requirement: 18.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Negative COVID-19 test result must be of specific type(s): PCR.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

COVID-19 vaccine must have been received a minimum number of days before check-in: 14.

Cashless transactions are available.

Staff wears personal protective equipment.

Onsite COVID-19 testing (Antigen) is available.

Food service has been amended for enhanced safety.

Masks are available to guests.

Minimum age for proof of COVID-19 vaccination requirement: 18.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

No elevators.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Minimum age for COVID-19 test requirement: 18.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Guests must provide health documentation.

Guests must provide a negative COVID-19 test result.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself..

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Pet Policy

Pets allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pet max weight (per pet) in kg is 10.

Pet max weight (per pet) in lb is 22.

Maximum number of pets per room 2.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds and high chair.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Guests must provide proof of COVID-19 vaccination.

Shield between guests and staff in main contact areas.

Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours.

Onsite COVID-19 testing (PCR) is available.

Temperature checks are available to guests.

Minimum age for negative COVID-19 test result requirement: 18.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Negative COVID-19 test result must be of specific type(s): PCR.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

COVID-19 vaccine must have been received a minimum number of days before check-in: 14.

Cashless transactions are available.

Staff wears personal protective equipment.

Onsite COVID-19 testing (Antigen) is available.

Food service has been amended for enhanced safety.

Masks are available to guests.

Minimum age for proof of COVID-19 vaccination requirement: 18.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

No elevators.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Minimum age for COVID-19 test requirement: 18.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Guests must provide health documentation.

Guests must provide a negative COVID-19 test result.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.

Pet Policy

Pets allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pet max weight (per pet) in kg is 10.

Pet max weight (per pet) in lb is 22.

Maximum number of pets per room 2.

₹7,511

₹11,774

36% OFF

+ ₹1,519 taxes / night

Earn 90 Reward Points

Flat ₹1,290.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹7,511

₹11,774

36% OFF

+ ₹1,519 taxes / night

Update Price

Earn 90 Reward Points

Flat ₹1,290.00 off included with coupon INTSTAY

Amenities

Location

Davit Aghmashenebeli Avenue, Tbilisi, Mtskheta-Mtianeti, 0112

View on Maps

Ratings & Reviews

4.8/5

128 Ratings

Dror H

5/5

7 Sep, 2023

Very special boutique hotel, I highly recommend it. Located in an old building, it has spacious, tall rooms and just an extraordinary atmosphere. All of the staff are very friendly. The location is also good. Central yet very quiet. My favroite part was the restaurant. The dinner we had there was the best food we had in all of Georgia. My favorite breakfast option was the omelette with Georgian cheese and mushroom. Only thing to note: we had booked the Junior Suite via the website. We got assigned to a different room which had a much smaller balcony but the room itself was bigger. It would have been nice to know this beforehand.

Mahmoud Abu-Qaoud

5/5

27 Jan, 2024

We are absolutely not disappointed with this hotel. Very friendly staff. Very clean.. the rooms are unique and vintage. Front desk staff were helpful when we ordered takeaway.

Josephine Ho

5/5

10 Sep, 2023

We had an incredibly memorable stay at the Unfound Door Hotel. The service was impeccable, from the concierge available 24/7 via WhatsApp to the lovely waitstaff at the restaurant and bar. Food and drinks at the restaurant were some of the best we had in Georgia, don’t skip breakfast! Well-designed and thoughtfully appointed rooms in a gorgeous building. Can’t wait to be back! Thank you to the entire team for your care❤️

Oğuz Selim Baş

2/5

21 Dec, 2023

The hotel provides beautiful rooms, that’s for sure. However, our experience with Unfound Door has been less than satisfactory, to say the least. From the start of our reservation, there has always been some issues we had to deal with. I do not recall any other stay of mine to be this tiring, unfortunately. Firstly, in our room the wifi did not work at all. It was too slow to have a meaningful experience even to write some messages on whatsapp. (Our room was the king suite with balcony.) That is quite frustrating, especially in your arrival day, given that your hotel time is when you need wifi to connect to your friends and family in other places. In our second day, it was not only our room: I have seen other guests complaining about it, as we started to have no connection at all. Similar issues kept on bothering. For instance, they apparently use only one Netflix account for all the rooms in the floor. When we decided to watch something, it kept telling us there are too many people using this account right now. This is less than ideal, considering how this hotel presents itself as a high-end place. Both are easy problems that a good hotel shouldn’t honestly have, they only require some money to be spent on things like routers and another Netflix account. It is sad that a beautiful boutique hotel that charges up to 250 euros a night for its suites has wifi problems that aren’t solved in 3 days. In our second day, we have been welcomed by the breakfast problem. When we went outside of the room, they asked whether we were informed that they cannot give the usual breakfast because there is a brunch they were giving to a company. We were not. Because of this, the breakfast hours were changed, apparently. Then they said they can give us breakfast upstairs, which quickly became a new challenge. Everything that was coming, our coffees, egg benedict etc. were so cold that it was not possible to enjoy. When we asked to renew them, they did, but it was yet again another challenge. The whole breakfast “process” took longer than an hour. They kept forgetting our orders, bringing wrong stuff, when they brought again, it was always too late etc. At some point we decided not to correct such mistakes because it kept forever.They kept telling us this was due to a special event, but for us, it was a special event, too. It is our holiday we have been waiting for so long. Staying here was a special event that we wanted to enjoy but it was more of a struggle than a refreshment. We originally booked it for two nights, we were thinking maybe we would extend after staying, because we will stay in Tbilisi for 6 more nights. We are unfortunately very glad that we did not book it all the way, and I guess this tells a lot about our experience overall. When you book a nice hotel, you expect things to be easier and relaxing, instead it unfortunately kept us busy and anxious. We were really excited about this hotel but it has unfortunately been a big disappointment for us.

Florian Hollerer

5/5

15 Sep, 2023

We stayed in the "Unfound Door" for our wedding night and it was absolutely amazing. The first time I saw the inside of the hotel, i was absolutely stunned by the view, the mood and the ambience. Service is great, the breakfest and the room incredible! (we were in the room of the rest) If you want a special time in Tbilisi, i can absolutely recommend this hotel! (Btw. there are even tourist guides through the hotel because of the great rooms.) Looking forward to my next stay

Dror H

5/5

7 Sep, 2023

Mahmoud Abu-Qaoud

5/5

27 Jan, 2024

We are absolutely not disappointed with this hotel. Very friendly staff. Very clean.. the rooms are unique and vintage. Front desk staff were helpful when we ordered takeaway.

Josephine Ho

5/5

10 Sep, 2023

Oğuz Selim Baş

2/5

21 Dec, 2023

Florian Hollerer

5/5

15 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.