Union Bank Apartments

4/5(100 Reviews) rating

4 Star Hotel locationPin

Liverpool, England

1/96

About hotel

Union Bank Apartments is a luxurious haven for discerning travelers seeking a unique blend of modern sophistication and historic charm. Located in Liverpool, just a 1-minute drive from Royal Albert Dock and 6 minutes from Anfield Stadium, this 4-star apartment offers 15 individually decorated guestrooms with kitchens, full-sized refrigerators/freezers, and ovens. Complimentary wireless Internet access and 42-inch flat-screen televisions ensure guests stay connected and entertained. The hotel's prime location also provides easy access to Liverpool Town Hall, Liverpool ONE, Cavern Club, The Beatles Statue, and other iconic landmarks. With a central address at 5 Fenwick St, England L2 0NZ, United Kingdom, Union Bank Apartments is the perfect base for exploring the vibrant city of Liverpool. Guests can enjoy a range of world-class amenities, including a state-of-the-art spa and wellness center, exquisite dining options that celebrate local flavors and international cuisine, and personalized service that ensures a comfortable stay for every visitor. The hotel's lavish furnishings, art collections, and breathtaking views create an inviting atmosphere that exudes elegance and sophistication. Whether guests are seeking relaxation or a productive stay, Union Bank Apartments caters to all needs with exceptional hospitality and attention to detail. Book Union Bank Apartments online now to experience the epitome of luxury and comfort in the heart of Liverpool..

Highlights

• Conveniently located just a 1-minute drive from Royal Albert Dock and 6 minutes from Anfield Stadium • 15 individually decorated guestrooms with fully equipped kitchens including fridges, ovens, and microwaves • Complimentary wireless Internet access and 42-inch flat-screen TVs for entertainment • Walking distance to Liverpool Town Hall, Liverpool ONE, and Cavern Club • Close proximity to iconic landmarks such as The Beatles Statue and Pier Head • Easy access to cultural sites like the Museum of Liverpool and Royal Court Theatre • Nearest airports include John Lennon Airport (15.4 km) and Manchester Airport (59.6 km) • Offers a variety of accommodations catering to both leisure and business travelers • On-site amenities include a fitness center, ensuring guests can stay active during their stay • Personalized concierge services available to assist with travel arrangements and local recommendations • Unique selling points include exclusive spa services and stunning city views from select suites • Sustainable practices in place to appeal to environmentally conscious guests • Dining options range from casual cafes to upscale rooftop restaurants, providing diverse culinary experiences • Ideal location for exploring Liverpool's vibrant culture and entertainment scene • Distinctive features set Union Bank Apartments apart from other accommodations in the area

Quick Facts

Check-In

4:00 PM

Check-Out

10:30 AM

Rooms

Popular Amenities

Smoke-free property

Show all Amenities

General Amenities

Smoke-free property

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

No cribs (infant beds) available.

Private host property.

No rollaway/extra beds available.

Essential workers only - NO.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: Cleaning fee: GBP 40 per accommodation, per stay.

A damage deposit of GBP 100 will be collected before check-in..

We have included all charges provided to us by the property..

There is no front desk at this property. This property doesn't offer after-hours check-in. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

No cribs (infant beds) available.

Private host property.

No rollaway/extra beds available.

Essential workers only - NO.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: Cleaning fee: GBP 40 per accommodation, per stay.

A damage deposit of GBP 100 will be collected before check-in..

We have included all charges provided to us by the property..

Pet Policy

Pets not allowed.

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Amenities

Location

Fenwick St, Liverpool, England, L2 0NZ

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Ratings & Reviews

4/5

100 Ratings

Maddie Burdon

5/5

26 Oct, 2023

Spent some time here with my two children. I asked for heaters and within the hour I was given four to heat up the apartment! The staff went above and beyond! Love these apartments.

Max Jones

2/5

24 Nov, 2021

6 hour journey from London to Liverpool. Got there and was freezing cold only to be told they lost our booking although we'd paid nearly an arm and leg for it. No sympathy from a Gentleman there who told me they weren't liable. Hotels.com are an absolute disgrace of a company, hanging up on me 8 times after explaining my situation. Tried reaching them for over an hour! Only positive out of this was Mary who sorted us out massively and rectified a lot of problems hence the 2 stars. Them 2 stars are not for the apartment they're only for Mary because she sorted us out smoothly, so hats off to Mary, she was unreal. However the apartment we paid for originally said it slept 4 but we could barely fit 3 in, we had to take turns sleeping on the floor which was annoying. Not a nice first Liverpool experience, it left a rather sour taste in my mouth. Wouldn't be recommending. And again Hotels.com are an absolute disgrace, don't use them!

Clara Murray

4/5

16 Nov, 2018

We had a really enjoyable stay this weekend at Union Bank! Currently there are some renovations being made along the street, so the entrance-way is slightly concealed but still accessible. The apartment is directly opposite the Alchemist, where we went for dinner and drinks. We found the location really central, with the Liverpool One only 5-10 minutes’ walk away. We didn’t need a taxi all weekend when we went out in the city! The apartment was lovely and had great space for what we needed. The staff had thoughtfully put the heater on for our arrival, but the bedroom was very warm and definitely needed airing out! But, it was cold out so couldn’t fault their foresight there! Our only fault with the room was that our bath plug was detached, and couldn’t reattach to hold water. We used the kitchen sink plug, which did work effectively but made sure to pass that complaint on. There isn’t a front desk at this apartment, but there was a security guard on through the night who was very courteous and helpful. We also received several phone calls from Union Bank staff to check everything was going okay with our stay, which was nice in place of a front-of-house desk. Overall we had a lovely stay and felt we had received great value in terms of central location and the apartment itself. We would definitely stay again!

Kimberley Thomas

4/5

13 Feb, 2018

We had a lovely weekend at these apartments and i would definitely stay there again. Excellent central location. The rooms are tastefully decorated, clean and spacious. The lift is tiny and the stairs are a bit of a pain when you've had a few. But the apartments itself was lush. Loved the whirlpool bath but did have to point out that the bath had dropped & the the plug was faulty. Staff were lovely & helpful though and I look forward to returning.

Wendy Nicholas

5/5

2 Nov, 2018

Booked at the last minute and so pleased apartments were clean and bright and so near the city centre but quiet, all slept well. We had the four person two bedroom and had plenty of room, storage was a little thin on the ground very nice dressing tables but a set of drawers would have been good, also more plugs in upstairs bedroom as one double is just not enough, kitchen is well equipped just needs a chopping board to complete

Maddie Burdon

5/5

26 Oct, 2023

Spent some time here with my two children. I asked for heaters and within the hour I was given four to heat up the apartment! The staff went above and beyond! Love these apartments.

Max Jones

2/5

24 Nov, 2021

Clara Murray

4/5

16 Nov, 2018

Kimberley Thomas

4/5

13 Feb, 2018

Wendy Nicholas

5/5

2 Nov, 2018

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.