Uptown Palace

4.2/5(1.47K Reviews) rating

4 Star Hotel locationPin

Milan, Lombardy

105

1/105

About hotel

Welcome to the luxurious and affordable world of Uptown Palace, conveniently located at Via Santa Sofia N.10, MI20122, Italy. With our prime location in the heart of Milan, you can easily discover the city's top attractions and immerse yourself in the vibrant culture and bustling energy. Our 4-star establishment boasts 165 thoughtfully designed guestrooms, equipped with modern amenities including minibars and flat-screen TVs, to ensure a comfortable and homely stay. Stay connected with complimentary wireless Internet access throughout the hotel and enjoy a variety of entertainment options with satellite programming. But that's not all, our strategic location also allows for easy access to reputable universities and medical institutions, such as the University of Milan, Milano Policlinico Hospital, and Bocconi University, just moments away. Immerse yourself in Milan's rich history by visiting nearby landmarks such as the Royal Palace and Museo del Novecento, or take a leisurely stroll to admire the stunning Columns of San Lorenzo and Biblioteca Ambrosiana, both only 1 kilometer away. Whether you're in town for business or leisure, our exceptional hotel is just 65.1 km from Milan Malpensa Airport and a mere 7.2 km from Linate Airport. We offer complimentary wireless Internet access throughout the property, as well as top-notch concierge services to cater to your every need. Business travelers will appreciate our fully-equipped business center and limo/town car service, while our 5 meeting rooms are available for events. For added convenience, we also offer a roundtrip airport shuttle for a nominal fee. Indulge in authentic and delectable Italian cuisine at our elegant on-site restaurant, Up Restaurant, or unwind with a refreshing drink at the bar/lounge. If you prefer a more private dining experience. room service is available during limited hours. Start your day with a mouth-watering buffet breakfast, served daily from 7 AM to 10:30 AM, for a nominal fee. With our perfect blend of comfort, convenience, and luxury, Uptown Palace promises an unforgettable and enchanting stay in the magnificent city of Milan. Book Uptown Palace online and experience our affordable room prices today.

Highlights

• Prime location in heart of Milan, within 15-minute walk to Cathedral of Milan and Piazza del Duomo • Variety of room options including 165 individually furnished guestrooms • Complimentary wireless Internet and satellite programming • Short distances to popular attractions like University of Milan (0.4 km), Milano Policlinico Hospital (0.7 km), and QC Termemilano (1.1 km) • Close proximity to airports, with Milan Malpensa Airport 65.1 km away • Convenient amenities such as free WiFi and concierge services • Business-friendly with a business center and 5 meeting rooms available • On-site Italian restaurant and bar/lounge, with room service available • Buffet breakfast served daily (7 AM - 10:30 AM) for a fee

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

165

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Concierge desk

Breakfast available

Airport shuttle service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Concierge desk

Food & Beverages

Breakfast available

Services

Airport shuttle service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Guests must provide proof of COVID-19 vaccination.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours.

Temperature checks are available to guests.

Minimum age for negative COVID-19 test result requirement: 12.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Minimum age for proof of COVID-19 vaccination requirement: 12.

Protective clothing is available to guests.

Property does not offer onsite COVID-19 testing.

Guests must provide health documentation.

Guests must provide a negative COVID-19 test result.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 18 years of age..

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Guests must provide proof of COVID-19 vaccination.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours.

Temperature checks are available to guests.

Minimum age for negative COVID-19 test result requirement: 12.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Minimum age for proof of COVID-19 vaccination requirement: 12.

Protective clothing is available to guests.

Property does not offer onsite COVID-19 testing.

Guests must provide health documentation.

Guests must provide a negative COVID-19 test result.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

₹13,052

₹27,344

52% OFF

+ ₹1,525 taxes / night

Earn 145 Reward Points

Flat ₹2,082.50 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹13,052

₹27,344

52% OFF

+ ₹1,525 taxes / night

Update Price

Earn 145 Reward Points

Flat ₹2,082.50 off included with coupon INTSTAY

Amenities

Location

Santa Sofia, Milan, Lombardy, 20122

View on Maps

Ratings & Reviews

4.2/5

1.47K Ratings

Emma Van Zeijl

5/5

29 Jan, 2024

We had a very lovely stay at the uptown palace. We were welcomed by a very friendly staff member who took our luggage from us and guided us to the reception. At the reception was very nice staff who informed us about the hotel and Milan. They gave us tips about some dinner places. We even got an upgrade of our room which had the most beautiful view on the Duomo. The hotel itself and the room was of good quality architecture. Only 15 minutes walking from the city centre. The breakfast is of good quality for the price you pay. And again friendly staff.

Caroline Pritchard

3/5

31 Jan, 2024

Rooms were okay, really could do with a freshen up. The bed wasn't comfortable, but better than other places I have stayed in Italy. The pizza was not nice at all, overcooked and bar drinks are quite expensive. Location didn't seem the best, like no nice restaurants around the area at all and a faff to get anywhere by public transport. Taps in the downstairs toilets were cold, when I used them before we left. Staff were helpful and we left our luggage on our last day when we went to the spa.

LEdwards1996

5/5

22 Jan, 2024

Stayed at Uptown at the start of the year to celebrate mine and my partner's anniversary, upon booking we contacted the hotel to see if there was any possible chance of an upgrade due to the nature of our visit. They happily obliged and upgraded us to I believe the presidential suite. It was beautiful. My only slight complaint would be that the entertainment in the room felt lacking due to the fact the TV's are not Smart TV so you are kind of stuck with the Italian news channels. Which as British residents, wasn't ideal. But we also weren't there to watch TV so it's okay. Absolutely beautiful views of the Italian mountains and Cathedral Duomo. With great access to the Metro lines with another line currently in construction directly outside the hotel. Will definitely be staying again.

Laura Kaspar

3/5

10 Dec, 2023

We had two rooms one double one single but they mixed it up at the front desk. The rooms were both really small. It’s okay for a weekend trip but I wouldn’t stay longer than two nights and I will probably won’t stay there again. Half of the staff is super friendly the other ones are not. Better bring your own hairdryer, the one inside the room overheats after 2 minutes and the other one they gave me was all sticky and super loud. It’s not really tidy and too expensive for what you get. The location is good you can walk into the center.

Emma Van Zeijl

5/5

29 Jan, 2024

Caroline Pritchard

3/5

31 Jan, 2024

LEdwards1996

5/5

22 Jan, 2024

Laura Kaspar

3/5

10 Dec, 2023

Lauren Eskridge

5/5

21 Oct, 2023

My husband and I came here on our honeymoon. The hotel was beyond generous and upgraded our room to an amazing executive suite. The service was amazing so quick and everyone was so kind. They decorated the room for us and even helped me surprise my husband with some Prosecco for his birthday. I would highly recommend staying here if visiting Rome.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.