Urban Chic - Portobello

2/5(8 Reviews) rating

5 Star Hotel locationPin

London, England

1/66

About hotel

Welcome to Urban Chic - Portobello, a luxurious 5-star establishment located in the prestigious Royal Borough of Kensington and Chelsea in the bustling metropolis of London. Our unbeatable location provides convenient access to top-rated destinations, including the tranquil grounds of Hyde Park, the lively Westfield London Shopping Centre, and the culturally significant British Museum - all just a swift 10-minute drive away. Indulge in the lavishness of our 4 individually designed guestrooms, each featuring a fully equipped kitchen complete with a refrigerator, range cooker, and all the amenities needed for a comfortable stay. You'll love the added bonus of your own private balcony or patio, complimentary Wi-Fi, and top-of-the-line flat-screen TVs to catch up on your favourite shows. Need a helping hand? Our housekeeping services are easily available on a limited basis. For the adventurous souls, our hotel is perfectly positioned near iconic landmarks and highly popular tourist hotspots, such as the famed Portobello Road Market, the stately Kensington Palace, and the esteemed Imperial College London. With a plethora of dining, shopping, and entertainment options nearby, there's never a dull moment. After a full day of sightseeing, what better way to relax than by taking in the breathtaking views from our charming rooftop terrace? And don't worry about disconnecting from the rest of the world - complimentary Wi-Fi is available throughout your entire stay. Plus, express check-out and elevator services add an extra level of convenience to your stay. Conveniently situated near major airports like Heathrow, London City, and Gatwick, our hotel is the ideal choice for luxurious accommodations at unbeatable prices. Book your stay at Urban Chic - Portobello online now and get an unforgettable taste of London's vibrant personality. Trust us, you won't regret it.

Highlights

• Located in fashionable London neighborhood, Royal Borough of Kensington and Chelsea • Luxury apartments with fully-equipped kitchens • Complimentary Wi-Fi and flat-screen TVs for entertainment • Short drive from famous attractions like Hyde Park and Westfield London Shopping Centre • Within 3.9 km of multiple tourist hotspots including Kensington Palace and Royal Albert Hall • Closest airport is Heathrow (26.1 km) and London City Airport is 44.6 km away • Terrace with stunning views and free Wi-Fi for business needs • Features express check-out and elevator for convenience during business trips.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Lift/ Elevator

Smoke-free property

Terrace

Show all Amenities

General Amenities

Lift/ Elevator

Smoke-free property

Terrace

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Host has indicated there is a carbon monoxide detector on the property.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a first aid kit.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines We're Good To Go (UK).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: GBP 300 per stay.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. A deposit is due at the time booking the reservation.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Host has indicated there is a carbon monoxide detector on the property.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a first aid kit.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines We're Good To Go (UK).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: GBP 300 per stay.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

₹19,318

₹26,157

26% OFF

+ ₹3,890 taxes / night

Earn 232 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹19,318

₹26,157

26% OFF

+ ₹3,890 taxes / night

Update Price

Earn 232 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Faraday Rd, London, England, W10 5NZ

View on Maps

Ratings & Reviews

2/5

8 Ratings

Monica S

5/5

2 Nov, 2023

An amazing apartment, we really enjoyed staying here! Despite the really bad reviews, myself and my family loved this apartment. Spacious, easy to check in, staff was very friendly and helpful, we will definitely be back!

ASEEL

1/5

13 Sep, 2023

The apartment was wonderful and the view was amazing ، it was the 23 building but one of the neighbors was behaving like a psycho she send us mails every few days saying that we were so noisy even though we weren’t there for few days she wouldn’t stop sending us mails She was threatening us that she would complain about us to the building management it was a terrible experience.

adanna okoli

1/5

4 Sep, 2021

I would give zero stars if I could. The property we booked was not the property we were given leaving a family of 6 in a tiny two bedroom apartment with less than half the advertised living space. We were unable to o even open our suitcases in the minuscule rooms. After we complained, both the property renters and booking.com refused to provide a refund, it’s an absolute disgrace and absolute scam!

v desourdy

1/5

24 Oct, 2019

Don’t trust this place. All of my jewelry was stolen while I traveled for a few days out of country. Mind you this building is only accessible by a key fob. Then upstairs to first floor to my flat. Which was secured when I left. Someone took my entire lock box safe all the jewelry on the silver tray and even went in my drawers and took some antique jewelry I’d purchased for Christmas gifts. I had informed them I didn’t want my flat serviced and no one should have been inside my flat for any reason. The property manager said “what do you expect me to do about it?” I contacted the police of course. Heartbroken I have lost years of memories and family heirlooms.

Monica S

5/5

2 Nov, 2023

ASEEL

1/5

13 Sep, 2023

adanna okoli

1/5

4 Sep, 2021

v desourdy

1/5

24 Oct, 2019

Arinze Okoli

1/5

4 Sep, 2021

Nothing but a scam The lovely spacious property you can you will view is not what you will be given The rooms not even big enough to open a suitcase Both the company and booking.Von and refusing to give us a refund . Would not recommend at all If you book expect to be disappointed

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.