Urban Stay London City Apartments

2.4/5(16 Reviews) rating

4 Star Hotel locationPin

London, England

Urban Stay London City Apartments facade

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About hotel

Discover the beauty and excitement of London at Urban Stay London City Apartments - a premier 4-star hotel perfectly located in the heart of the city. Our prime address at 172 Bishopsgate, EnglandEC2M 4NQ in the United Kingdom puts you just minutes away from iconic landmarks like London Bridge and Tower Bridge. Plus, our convenient access to Trafalgar Square and Big Ben, just 4km away, means you can truly immerse yourself in the vibrant energy of this bustling city. Our 8 guestrooms are elegantly designed with your comfort and style in mind. Each room is equipped with modern amenities including a fully-equipped kitchen with a fridge and oven, allowing you to cook and enjoy your own meals with ease. Stay connected with complimentary wired and wireless internet and unwind with digital programming on the flat-screen TV. And with our efficient housekeeping team, you can truly relax and enjoy a hassle-free stay. Whether you're visiting for business or pleasure, Urban Stay London City Apartments is the ideal choice for affordable luxury accommodations. Our convenient location near the Financial District, Liverpool Street, and the iconic Gherkin building make us a top choice for business travelers. While our proximity to Brick Lane, just a short 0.6km stroll away, means you can experience the trendy restaurants, bars, and shops of this vibrant area. Immerse yourself in the culture and history of London with ease, as our hotel is just a stone's throw away from must-see attractions like Sky Garden, Barbican Arts Centre, and the medieval Tower of London. Take a leisurely stroll by the serene Thames River, just 1km away, or hop on a boat and see the city's beauty from a different perspective. And with major airports like Heathrow Airport within reach, Urban Stay London City Apartments makes it easy for you to explore and experience all that London has to offer. Don't miss out on our affordable rates for Urban Stay London City Apartments - book online now and take advantage of the best Urban Stay London City Apartments room prices. Let us treat you like royalty and experience the ultimate comfort and convenience at our exquisite hotel. Book Urban Stay London City Apartments online today and embark on an unforgettable journey in London.

Highlights

• Central location in London's City Centre, close to popular tourist attractions • Four-star apartments with spacious guestrooms and convenient weekly housekeeping • Fully equipped kitchens with complimentary Wi-Fi and flat-screen TVs for entertainment • Proximity to Financial District and iconic landmarks such as Tower Bridge and Big Ben • Within 10km of major airports for easy access for both casual and business travelers • Boutique luxury style accommodation at affordable prices • Nearby Liverpool Street for easy transportation links to other areas of London • Distances to top-rated attractions within walking distance, including The Gherkin and Sky Garden • Wide range of budget and luxury options catering to various preferences and budgets • 24/7 customer service available for a seamless booking experience

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Smoke-free property

Show all Amenities

General Amenities

Smoke-free property

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Onsite parties or group events are strictly prohibited.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property is professionally cleaned.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Events/parties not allowed.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: GBP 250 per stay.

We have included all charges provided to us by the property..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Onsite parties or group events are strictly prohibited.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property is professionally cleaned.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Events/parties not allowed.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: GBP 250 per stay.

We have included all charges provided to us by the property..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

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Amenities

Location

Bishopsgate, London, England, EC2M 4NQ

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Ratings & Reviews

2.4/5

16 Ratings

Marianne

2/5

6 Sep, 2023

If you plan to stay longer I would not recommend this place, as it is located across liverpool street station and in the midst of pubs etc. it can be very noisy at night time. I asked to change my appartment to one that is not facing the station, but they were not very helpful. The pictures might look good but they are not showing reality, many things were damaged/ not working properly anymore.

J Engel

1/5

22 Feb, 2022

TERRIBLE !!! I had one of the worst stays of my life. Terrible customer service by Felix and James, which didnt care at all about me, my safety and commodity. Firstly, I was arranged a top floor flat which had 5 floors by stairs, the bath underneath was totally rotten and the smell was strong, until I find out by the plumber that the floor was about to collapse at any time, I was forced to leave the flat immediately, had to cancel several meetings and move to another apartment which I was "threatened" by a NO CALLER ID man on my check out day, as I have been denied a late check out (after all), at 11:45 this man calls saying that if I don't leave the flat immediately he would show up with another 3 man to evict me! (you only evict someone denying to leave, I only needed a late check out) . that was unbelievable! James or Felix have not replied to my emails asking for the late checkout or given me any further assistance ! DO NOT STAY THERE!!

Thomas Simon

2/5

11 Nov, 2021

Don’t expect to sleep much here. Very noise area and walls out of paper. If you don’t hear people shouting on the street you can hear people walking up and down the staircase at night. Studio rooms are tiny, you can barely fit your bags in there. Communication with urban stay and access to the flat went all smooth.

Sara Slater

5/5

19 Aug, 2020

The hosts of these apartments accommodated everything that we needed. The communication from Urban Stay was exceptional and they managed to organise an extended stay at very short notice. The quality of the apartments was of a high standard and I would have no hesitation in using them again. Overall a very smooth and easy transaction with excellent customers service and high end apartments.

Marianne

2/5

6 Sep, 2023

J Engel

1/5

22 Feb, 2022

Thomas Simon

2/5

11 Nov, 2021

Sara Slater

5/5

19 Aug, 2020

Chungtak Taing

3/5

12 Sep, 2017

In a great location, close to metro and shops. But the apartment facilities are a bit disappointing, the room was so empty and kinda lack of home feeling. I choose service apartment because I wanted to stay short term in home like place. Also, the soundproofing is very good, so much noise from outside and from the hallway while people walking down the stairs

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.