Urban Stay Shard View Apartments

2.9/5(12 Reviews) rating

4 Star Hotel locationPin

London, England

125

1/125

About hotel

Welcome to Urban Stay Shard View Apartments, your home away from home in the heart of London. Our prime location, only a short 10-minute walk from famous landmarks such as London Bridge and the Tower of London, makes us the perfect choice for your stay in this vibrant city. Our 4-star apartment offers affordable accommodations suitable for a variety of travelers. Each spacious guest room is equipped with a fully stocked kitchen, providing you the freedom to cook your own delicious meals. Stay entertained with a wide range of digital channels on the flat-screen TV or stay connected with complimentary high-speed wireless internet. Our weekly housekeeping services will ensure your comfort and satisfaction throughout your stay. Immerse yourself in the bustling financial district and the picturesque Thames River, both just steps away from our doorstep. In the surrounding area, you'll find famous landmarks like the Sky Garden, The Gherkin, and Borough Market, all within walking distance. For those looking to explore further, Liverpool Street and London City Airport are easily accessible from our location. At Urban Stay Shard View Apartments, we strive to provide the best accommodations for our guests, whether you're here for business or leisure. Make your reservation now and experience all that London has to offer while enjoying our cozy and convenient accommodations. Don't miss out, book Urban Stay Shard View Apartments online today. Our address is 19 St. Mary-at-Hill, EnglandEC3R 8EF, United Kingdom, making it easy for you to reach us and start your unforgettable London experience.

Highlights

• Prime city center location within walking distance of popular tourist attractions, including London Bridge and Tower of London • Luxurious 4-star apartment with 8 spacious guestrooms featuring fully equipped kitchens and weekly housekeeping services • Complimentary WiFi and flat-screen TVs with digital programming for entertainment and productivity needs • Conveniently located near major airports, with London City Airport just 10.8 kilometers away • Close proximity to business district, making it an ideal choice for business travelers • Within 0.5 kilometers of popular landmarks, such as The Gherkin and Borough Market, offering easy access for sightseeing • Direct access to The Thames River, perfect for scenic walks and river cruises • Budget-friendly option for those looking for a comfortable yet affordable stay in the heart of London • Choice of Heathrow, London City, Gatwick, Luton, or Stansted Airport for travelers' convenience.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Lift/ Elevator

Smoke-free property

Show all Amenities

General Amenities

Lift/ Elevator

Smoke-free property

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a first aid kit.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: GBP 250 per stay.

We have included all charges provided to us by the property..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

There is no front desk at this property. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation. Guests are required to send an official form of identification containing a photo passport/driving licence at least by 6 PM on the last weekday prior to check-in. Guests will then receive an email from the property with check-in instructions.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a first aid kit.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: GBP 250 per stay.

We have included all charges provided to us by the property..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

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Amenities

Location

St Mary at Hill, London, England, EC3R 8EF

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Ratings & Reviews

2.9/5

12 Ratings

Caitlin Piper

4/5

3 Aug, 2022

The good: the location is great, lots of accessible transit, easy walking to lots of places, tons of food options. Beautiful view. The flat was very clean when we arrived and was cleaned nicely while we were here. It was not huge, but I had feared a tiny place, and it was roomier than expected. Urban Stay left a few little essentials (but see below in the bad) and a very cute bag with a few goodies for our cat and puppy. We did not have trouble with the wifi like others. The medium: the street outside is noisy. Urban Stay can’t do anything about this, but be advised this would not be a good choice if you are a light sleeper. Especially in the summer as you need windows open to sleep. The bad: although we were mostly left with supplies, it would have been nice to have a sponge to clean dishes and a few other small cleaning things (like a roll of paper towels and a broom). Agree with others that the furniture is all fine, but not great. Several of our chairs were slightly broken. The number of items is a bit stingy (for example, would have been nice to have more than 1 towel each, as a woman I like to have a body towel and a hair towel). I don’t expect to have AC, but as others have mentioned the large southern facing windows are nice for the view but it gets very very warm in the sunshine and certain of the flats have more limited ability to open windows (our windows only cracked open). We bought an extra fan and that improved it but think there should have been two provided in the flat (one for bedroom and one for living room). Overall, I’d still recommend for what they are, short term corporate housing.

Aiman Sahouli

1/5

28 Feb, 2023

HUGE WARNING! The day after we checked out we received a message from JAMES the owner - informing us that we won't get our deposit back because the apartment was left in a very bad shape, he sent us a couple pictures that looked staged with whine bottles all over the place, tampons, every door on the cabinet was open, the dishwasher open and messy etc etc... Me and my friend was shocked because this wasn't even close to the reality!! We actually cleaned up after us, despite being charged £110 only for the cleaning fee... We then contacted James and told him we will take legal actions - luckily enough we had taken our own pictures and could prove with bank transactions that we never bought any whine bottles.. As expected we received an apology from James - claiming that this was a misunderstanding between him and the cleaning company.. Obviously we're not buying this and neither should you! The apartment itself had big problems, we couldn't keep the bedroom door open, the heater was noisy and kept me awake, the shower temperature was bad, water didn't really get warm. The living room window was broken and other things! Don't waste your money on this horrible place with bad owners.

Monika Marcinka

4/5

22 May, 2023

We had some difficulties with deposit but it was delivered in the end. It was not so bad as other reviews. It is not exclusive but it was clean and we had all what we needed. The apartment is bright and has nice view.

Olivier Besancon

1/5

15 Jan, 2022

Staff was nice and helpful when my girlfriend got stuck in the elevator and apartment was pretty nice and clean but there were several issues: - Chairs were of very poor quality - Shower temperature control was too sensitive, making it a freezing or burning shower - Cleaning service was quite inconsistant - Biggest issue of all, and it seems to be the case with other apartments, the wifi was TERRIBLE. I can't believe this is still an issue in 2022, all the more considering how much these apartments are charged to the companies paying for it. If you want to work from home, have zoom calls, forget about it. Really mindblowing.

Caitlin Piper

4/5

3 Aug, 2022

Aiman Sahouli

1/5

28 Feb, 2023

Monika Marcinka

4/5

22 May, 2023

Olivier Besancon

1/5

15 Jan, 2022

nik Alisha

5/5

23 Mar, 2023

Stayed here two nights ago and loved it!! Very clean, great location and felt luxurious! Loved being so close to the shard and seeing the pretty skyline! Would defo recommend staying here again for a quick city break in London

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.