URSO Hotel & Spa

4.6/5(948 Reviews) rating

5 Star Hotel locationPin

Madrid, Community of Madrid

151

1/151

About hotel

Experience the perfect fusion of luxury and convenience at URSO Hotel & Spa, conveniently located at Mejía Lequerica 8, Madrid28004, Spain. Our strategic location, just a short 5-minute drive to the bustling Gran Via Street and the acclaimed Prado Museum, provides easy access to the top tourist destinations in Madrid. Enjoy affordable URSO Hotel & Spa room prices and book your stay online to secure your spot at our premier 5-star hotel. Step into our opulent 78 guestrooms, each equipped with modern amenities such as minibars, flat-screen TVs, and complimentary high-speed Wi-Fi, to make your stay feel like a home away from home. Unwind in the deep soaking bathtubs and indulge in the complimentary toiletries for the ultimate pampering experience. Our full-service spa, 24-hour health club, and indoor pool with a spa tub cater to all your recreational needs. Immerse yourself in Madrid's vibrant culture by visiting famous landmarks like the National Archeological Museum, Teatro Rialto, and Círculo de Bellas Artes, all located near our hotel. We cater to all types of guests, whether you're on a leisure or business trip. Satisfy your taste buds with delectable dishes at our on-site restaurant, Media Ración, or unwind with a refreshing drink at our bar/lounge. For business travelers, we offer free wired internet access, limo/town car service, and a conference center with 1884 square feet of event space. Our concierge services and area shuttle (for a fee) ensure a seamless and stress-free stay. URSO Hotel & Spa is the perfect blend of luxury and convenience, making it a popular choice for leisure and business travelers alike. Book your stay with us now and experience unmatched comfort and sophistication at the heart of Madrid. Book URSO Hotel & Spa Online to take advantage of our affordable URSO Hotel & Spa room prices. Don't miss out on this unparalleled experience - reserve your spot today.

Highlights

• Centrally located 5-star hotel near Gran Via Street • Within 5-minute drive to popular attractions such as Gran Via Street and Prado Museum • Conveniently located within a 30-minute distance from airport and railway station • Well-appointed rooms with minibars, free WiFi, and deep soaking bathtubs • Full-service spa offering massages and body treatments • 24-hour health club, indoor pool, and spa tub available for relaxation • Complimentary newspapers, limo/town car service, and free WiFi for business purposes • 1884 square feet of event space for business meetings and conferences • Option for 24-hour airport shuttle and on-site self parking (extra charges may apply) • On-site restaurant and bar offering 24-hour room service and buffet breakfasts.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Valet parking

Library

Concierge desk

Indoor pool

Sauna

Baby Sitting / Child Services

Breakfast available

Airport shuttle service

Transportation

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Valet parking

Library

Concierge desk

Indoor pool

Sauna

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Transportation

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property uses eco-friendly cleaning products.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

This property will place an authorization for the full amount of the reservation on guest credit card at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Service animals are allowed.

Pet max weight (per pet) in kg is 8.

Pets allowed.

Pet max weight (per pet) in lb is 18.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Only dogs are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property uses eco-friendly cleaning products.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

This property will place an authorization for the full amount of the reservation on guest credit card at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Pet Policy

Service animals are allowed.

Pet max weight (per pet) in kg is 8.

Pets allowed.

Pet max weight (per pet) in lb is 18.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Only dogs are allowed.

₹29,269

₹34,453

15% OFF

+ ₹3,203 taxes / night

Earn 324 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹29,269

₹34,453

15% OFF

+ ₹3,203 taxes / night

Update Price

Earn 324 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Centro, Madrid, Community of Madrid, 28004

View on Maps

Ratings & Reviews

4.6/5

948 Ratings

S Fox

5/5

8 Jan, 2024

I have just spent two nights at the Urso hotel and it was completely brilliant. Every single staff member was so kind, helpful, friendly and professional. The hotel is beautiful inside and out. There’s a high level of service and thought to all the little extras - like fresh water and bedside mats placed at turn down service, a thoughtful gift of biscuits from the local convent at departure, little daily notes delivered about what’s on and the weather and a new little surprising fact about Madrid with each daily note - so thoughtful and brought a real sense of occasion and specialness to our stay. I plan to send my parents here for a short trip so they can experience the loveliness of the hotel and its brilliant and well situated location with so many side streets, shops and restaurants to discover and as a relatively frequent visitor to Spain, I will be absolutely making this my accommodation of choice for each and every visit from now on.

Meli Schaefer

5/5

24 Oct, 2023

Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.

major deegan

5/5

31 Oct, 2023

sure, it’s pricey, but it’s well worth it. at first i wasn’t totally happy with the location but that’s before i explored the neighborhood south and west. (i was coming from a week at the totém hotel.) there isn’t much to say, they really take care of you here. the bed linens are great, so is the bed. the bathroom could be updated, the shower is on the small side. overall, they well deserve their 5 ⭐️⭐️⭐️⭐️

TheCPPluxury

5/5

5 Apr, 2023

One of the finest luxury hotels in Madrid - housed in a beautifully renovated historical palace. Located in one of Madrid's most upscale residential neighbourhoods, but still within very easy reach from all major attractions. Elegant, cozy and warm - feels more like an aristocratic residence. Exceptional personalised service standards. Lots of attention to details ! Exquisite Michelin starred fine dining - great setting, service and superb food. Highly praised by locals too - without being pretentious. Intimate luxury Spa with a wide range of skincare and body treatments. Lovely indoor heated pool. Discreet, safe, prestige !

S Fox

5/5

8 Jan, 2024

Meli Schaefer

5/5

24 Oct, 2023

major deegan

5/5

31 Oct, 2023

Louise

5/5

30 Aug, 2023

Lovely hotel with lots of charm (o encanto) in a great location in Madrid. Really friendly and helpful staff and it’s always so quiet. Maybe we have been lucky but there’s never been any noise late at night. It has a small but really well equipped gym and a pool too.

TheCPPluxury

5/5

5 Apr, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.