Victoria and Alfred Hotel by NEWMARK

4.6/5(1.27K Reviews) rating

4 Star Hotel locationPin

Cape Town, Western Cape

Victoria and Alfred Hotel by NEWMARK facade

105

1/105

About hotel

Experience the ultimate in luxury and excellence at our 4-star hotel, conveniently situated in the vibrant Victoria and Alfred Waterfront area of Cape Town. We pride ourselves on providing top-notch services and have received the prestigious Quality Grading from the Tourism Grading Council. Our prime location puts you just a short 5-minute walk away from popular attractions like The Watershed and Nelson Mandela Gateway. And with iconic landmarks such as Table Mountain and Camps Bay Beach in close proximity, our hotel serves as the ideal base for your holiday. Treat yourself to a lavish and comfortable stay in one of our 94 opulent guestrooms, complete with modern amenities like flat-screen TVs and complimentary Wi-Fi. Pamper yourself with a revitalizing massage or facial, or take advantage of our leisure facilities, including a health club, outdoor pool, and sauna. Let our dedicated concierge services assist you in planning your itinerary, while our trusted babysitting services give you some well-deserved relaxation time. For our business travelers, we offer exclusive limo/town car services, express check-in, and complimentary newspapers in the lobby. Stay connected with our complimentary Wi-Fi and make use of our shuttle service to and from the airport, which is only 22.5 km away. Satisfy your taste buds with a variety of international cuisine at GINJA Restaurant, while enjoying breathtaking views of the ocean from our bar or alfresco dining area. End your day with a refreshing drink at our poolside bar. And don't forget to start your day off right with our delicious full breakfasts, served daily from 6:30 AM to 11 AM. Come and immerse yourself in the vibrant charm of Cape Town during your stay at the Victoria and Alfred Hotel by NEWMARK. Book your stay with us now and discover our affordable accommodations that cater to a diverse range of travelers. Whether you're seeking a romantic getaway, a family vacation, or a business trip, our hotel has everything you need. Book Victoria and Alfred Hotel by NEWMARK Online and experience the perfect blend of luxury and affordability. Our hotel address is conveniently located on the Waterfront Pierhead, V & A Waterfront, Western Cape8001, South Africa, making it easily accessible for our guests. Don't miss out on the opportunity to experience our hotel's high-quality services and top-rated amenities. Book your stay with us now and prepare to be impressed.

Highlights

• Prime location in Victoria and Alfred Waterfront with stunning ocean views • Quality Graded by South Africa's official quality assurance organization • Variety of room types to fit any traveler's needs • Within walking distance to The Watershed and Nelson Mandela Gateway • Conveniently close to Cape Town International Convention Centre • Short drive from Table Mountain and Camps Bay Beach • Spa and health club for relaxation • Outdoor pool and sauna for leisure • Complimentary Wi-Fi to stay connected • Limo/town car service and express check-in for efficient business travels • Onsite restaurant with ocean views and alfresco dining options • 24-hour room service for convenience • Airport shuttle available for a surcharge • Complimentary newspapers and concierge services provided • Free self parking available onsite.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Bell staff/porter

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Sauna

Baby Sitting / Child Services

Hiking

Breakfast available

Airport shuttle service

Beauty Shop/Salon

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Bell staff/porter

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Sauna

Activities

Baby Sitting / Child Services

Hiking

Food & Beverages

Breakfast available

Services

Airport shuttle service

Beauty Shop/Salon

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹28,098

₹33,730

17% OFF

+ ₹4,485 taxes / night

Earn 325 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹28,098

₹33,730

17% OFF

+ ₹4,485 taxes / night

Update Price

Earn 325 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Victoria Alfred Waterfront, Cape Town, Western Cape, 8001

View on Maps

Ratings & Reviews

4.6/5

1.27K Ratings

John Harper

5/5

24 Jan, 2024

We stayed here for six days, rooms were a little pricey, but we'll worth the money. A fantastic suite, overlooking the main entrance and plaza, cleaned and serviced every day. Great location right on the Waterfront. Staff were brilliant, helpful and friendly, the breakfast buffet was amazing, fresh fruits, cold meats and bread. The hot selection too was fantastic and beautifully presented. Bar prices for wine and beer were very reasonable. The sister Hotel has a pool gym and spa which is free to use. Would definitely recommend the V&A for a special treat.

S Hartline

4/5

2 Nov, 2023

Wonderful hotel. Don’t let some of the older review photos of the rooms fool you. The rooms have been renovated and are modern and luxurious. The turn down service was a nice surprise. You can’t beat the location. I only docked a star because we sent our clothes in to be laundered and they were returned folded but not washed. This is not the fault of the hotel because they use a third party laundry service. The 4 star review is because I had to explain the problem four times before it was addressed properly. I did not want anything special - just for the charges to be removed since the service was not performed. I expected to only need to explain twice before it was quietly addressed and I could move on from it. Instead I had to talk about it 3 different times in the lobby. However, I do think this hotel and manager can reflect on this process and find a way to improve.

Cape town Cannabis guide Cape town Cannabis guide

5/5

30 Nov, 2023

Victoria and Alfred Hotel exudes luxury and charm. Perfect waterfront location, impeccable service, and tastefully decorated rooms create an indulgent experience. Dining options and attentive staff add to its allure. A superb choice for a memorable stay in Cape Town.

roxanne levens

4/5

23 Nov, 2023

We didn't stay in the hotel but we were at the V&A and near the hotel. It was very busy as it usually is at this time of year. I don't like high crowds so it was too much for me. A friend's daughter had her school prom at one of the restaurants which was nice. She unfortunately fell ill but the on the ground ER24 were very helpful and sorted quickly. Thank you.

John Harper

5/5

24 Jan, 2024

S Hartline

4/5

2 Nov, 2023

Cape town Cannabis guide Cape town Cannabis guide

5/5

30 Nov, 2023

roxanne levens

4/5

23 Nov, 2023

Caroline Gray

5/5

8 Oct, 2023

Stayed here for 4 nights. Our room was lovely and had sofa and chairs so you could actually spend time in the room without feeling cramped. The location is great, right in the heart of the Waterfront and the views are stunning. Staff friendly and helpful, restaurant for breakfasts and dinner once, also very good.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.