Victoria Jungfrau Grand Hotel & Spa

4.6/5(2.19K Reviews) rating

5 Star Hotel locationPin

Interlaken, Canton of Bern

Victoria Jungfrau Grand Hotel & Spa facade

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About hotel

Treat yourself to a lavish and welcoming experience at our one-of-a-kind 5-star luxury hotel, nestled charmingly in the heart of the beautiful Interlaken. Proudly adorned with the coveted Hotelstars Union rating, we uphold unparalleled levels of excellence to ensure an unforgettable stay for our esteemed guests. With 216 uniquely designed and elegantly furnished guest rooms, you'll find the perfect balance between comfort and sophistication during your stay with us. Conveniently located near top tourist hotspots such as Hoeheweg, Kunsthaus Interlaken, and Kletterhalle Interlaken, our hotel provides you with easy access to explore these renowned attractions. For a serene and breathtaking experience, take a short 10-minute drive to indulge in the mesmerizing views of Lake Thun and Lake Brienz. For the adventure enthusiasts, take advantage of our complimentary ski shuttle to hit the slopes or tee off at our very own golf course. Experience a rejuvenating retreat at our luxurious spa, offering a wide range of invigorating massages, pampering body treatments, and rejuvenating facials. Take a dip in our elegant outdoor pool or challenge your friends and family to a game of tennis on our courts. With complimentary Wi-Fi and personalized concierge services, we strive to make your stay seamless and delightful. For our esteemed business travelers, we offer a well-equipped business center, state-of-the-art conference facilities, and convenient roundtrip airport shuttle services. After a productive day, satisfy your taste buds with mouthwatering Italian delicacies at Sapori, our in-house restaurant, or wind down with a refreshing drink at the bar. And don't forget to start your day right with our delectable buffet breakfast, offering a variety of options to suit every palate. Experience the pinnacle of luxury and comfort at our 5-star superior hotel. Book your stay with us now and take advantage of our affordable Victoria Jungfrau Grand Hotel & Spa room prices. Don't wait any longer, book Victoria Jungfrau Grand Hotel & Spa online and let us take care of your every need, creating an unforgettable trip. Our hotel address Höheweg 41, BE3800, Switzerland is easily accessible, ensuring a hassle-free journey for our guests.

Highlights

• Convenient location in the heart of Interlaken • 10-minute drive to nearby lakes • Luxurious, individually decorated rooms • Spa with massages and body treatments • Recreational amenities including golf course and outdoor pool • Complimentary ski shuttle • Business center and conference facilities for corporate travelers • Multiple on-site restaurants, including Italian cuisine • Short distance (0.2 km) from Hoeheweg • Near popular tourist attractions, such as Bodelibad and Alpine Garden

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

216

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

Valet parking

Library

Terrace

Concierge desk

Bicycle rentals

Indoor pool

Sauna

Shopping mall

Baby Sitting / Child Services

Game Room

BBQ/Picnic area

Hiking

Pool Table

Tennis court

Breakfast available

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

Valet parking

Library

Terrace

Concierge desk

Bicycle rentals

Indoor pool

Sauna

Shopping mall

Activities

Baby Sitting / Child Services

Game Room

BBQ/Picnic area

Hiking

Pool Table

Tennis court

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property: Christmas Eve (24 December) Gala Dinner per adult: CHF 470.

Christmas Eve (24 December) Gala Dinner per child: CHF 235 (from 4 to 12 years old).

New Year's Eve (31 December) Gala Dinner per adult: CHF 440.00.

New Year's Eve (31 December) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old).

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking..

A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age. . A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age..

Tourism fee: CHF 1.00 per person, per night.

We have included all charges provided to us by the property..

Reservations are required for golf tee times, massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Maximum number of pets per room 2.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property: Christmas Eve (24 December) Gala Dinner per adult: CHF 470.

Christmas Eve (24 December) Gala Dinner per child: CHF 235 (from 4 to 12 years old).

New Year's Eve (31 December) Gala Dinner per adult: CHF 440.00.

New Year's Eve (31 December) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old).

Tourism fee: CHF 1.00 per person, per night.

We have included all charges provided to us by the property..

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Pet Policy

Maximum number of pets per room 2.

Pets allowed.

₹2,02,552

₹2,42,349

16% OFF

+ ₹6,058 taxes / night

Earn 2086 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

Deluxe Double Room

Smoking policy – non-smoking available

Soundproof

Refrigerator

Minibar

Desk

Free toiletries

Safe

Room Service

Wine/Champagne

Coffee machine

Blackout Curtains

Housekeeping - daily

Adjoining rooms

Private bath or shower

Ironing Services/ board

Newspaper

Toothbrush

Slippers

Private bathroom

Hairdryer

See All

OPTION 1

Partial Refundable

₹2,02,552

₹2,42,349

16% OFF

+ ₹6,058 taxes / night

Update Price

Earn 2086 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

H�heweg, Interlaken, Canton of Bern, 3800

View on Maps

Ratings & Reviews

4.6/5

2.19K Ratings

Lynn Gardner

5/5

31 Oct, 2023

List of reasons to stay here is long. It is clean and hypoallergenic, absolutely gorgeous architecture, amenities are amazing - best pool/spa area I can remember. Service is amazing - they really want you to have a great experience. We were upgraded to a fabulous room! The restaurants are both great and highly recommend breakfast - the manager is awesome. She's from NYC and speaks many languages. One of my fav hotels anywhere - perfect location to everything! Can't go wrong staying here!!

Matthew Donovan

5/5

5 Jan, 2024

Probably the best resort I've stayed at in my life. The service, food, hospitality, and views were all exceptional. Thank you to everyone who worked there to help me and my family have a great vacation and cap off our trip to Europe.

Yang Chen

5/5

30 Nov, 2023

Great hotel with great service! Although it’s classic style hotel, but I do not doubt the quality and service. Warm welcome service with the warm room,as well as the fantastic view from the balcony. What a beautiful view!

Nicolas Mancosu

3/5

9 Jan, 2024

We came for the afternoon tea which is supposedly one of the best in Switzerland. We forgot to mention that we were vegetarian when we booked. Upon arrival, we were somewhat lectured by the staff that you always have to specify in advance and that it's impossible to adapt the food and that we messed up. It made us feel very unwelcome and a bit out of place. In 2024, it should not be abnormal to not want meat in a 5 star hotel. It's a shame to pay 45 francs per person to not get the whole experience because the chef couldn't be bothered to make 3 sandwiches. On the bright side, the tea was good and besides their rigid instructions (which I'm sure they can't do anything about) the staff was very friendly.

Labon Ng

5/5

6 Oct, 2023

The standard and quality of the room were slightly below average based on the premium we paid for our stay. However the service of Francescadi Benedetto exceeded my expectations. She went beyond what a service crew was expected from their service and made us feel right at home. Her eloquence was superb and takes care of the details despite a busy morning. Maintain the same way throughout our stays. Definitely a Gem in the hotel & a star crew! If there’s one thing to make me come back to Victoria, if you be you!

Lynn Gardner

5/5

31 Oct, 2023

Matthew Donovan

5/5

5 Jan, 2024

Yang Chen

5/5

30 Nov, 2023

Nicolas Mancosu

3/5

9 Jan, 2024

Labon Ng

5/5

6 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.