Villa Shala

3 Star Hotel locationPin

Playa del Carmen, Quintana Roo

1/30

About hotel

Villa Shala is a luxurious haven for discerning travelers seeking a unique and unforgettable experience in Playa del Carmen. Situated next to a prestigious golf course, this vacation home offers a perfect blend of modern sophistication and historic charm, setting it apart as an ideal destination for those who appreciate architectural elegance and exquisite interior design. The location of Villa Shala is conveniently close to iconic landmarks such as Quinta Avenida and Maroma Beach, making it a prime choice for guests looking to explore the best of the area. The nearest airports, Cozumel Intl. Airport and Cancun Intl. Airport, are also within easy reach, ensuring a seamless travel experience for visitors. Upon arrival at Villa Shala, guests are greeted by lavish furnishings, art collections, and a welcoming atmosphere that exudes luxury and comfort. Each room is individually decorated and features a kitchen, a 40-inch Smart television, and complimentary wireless Internet access, providing all the amenities needed for a relaxing stay. The vacation home also boasts recreational facilities such as outdoor tennis courts and an outdoor pool, as well as barbecue grills for al fresco dining. For those seeking relaxation and rejuvenation, the state-of-the-art spa and wellness center at Villa Shala offers a range of treatments and therapies to pamper the body and soul. Dining at Villa Shala is a culinary delight, with exquisite options that celebrate local flavors and international cuisine, ensuring a memorable gastronomic experience for every guest. The personalized service at Villa Shala is second to none, with attentive staff dedicated to exceeding expectations and creating unforgettable moments for visitors. Guest testimonials rave about the exceptional hospitality and attention to detail that make Villa Shala a standout choice for accommodation in Playa del Carmen. Whether you're a leisure traveler seeking relaxation or a business traveler in need of a productive stay, Villa Shala caters to all your needs with style and sophistication. Book Villa Shala online now to secure your luxurious retreat at Ctra Fdral Chetumal Puerto Juarez KM 298, Ciudad Mayakoba C Parque del Retiro Up41, QROO77710, Mexico, and embark on a journey of indulgence and relaxation in the heart of this vibrant destination..

Highlights

• Conveniently located next to a golf course, within a 15-minute drive of Quinta Avenida and Maroma Beach • Close proximity to popular attractions such as El Camaleón Mayakoba Golf Course and Gran Coyote Golf • Just 10.1 mi (16.2 km) from Xcaret Eco Theme Park and 4.5 mi (7.3 km) from Mamitas Beach • Individually decorated rooms with a fully equipped kitchen for added convenience • Stay entertained with a 40-inch Smart television and complimentary wireless Internet access • Amenities include a safe for valuables and a fridge for storing snacks and beverages • Enjoy outdoor tennis courts, an outdoor pool, and complimentary Wi-Fi during your stay • Barbecue grills available for guests to use for outdoor cooking and dining • Nearest airports include Cozumel Intl. Airport (CZM) at 41.7 km and Cancun Intl. Airport (CUN) at 50.9 km • Explore nearby attractions like Playa Xcalacoco, Punta Esmeralda Beach, and Tres Rios Ecopark • Visit cultural sites such as Guadalupe Church and Mario Villanueva Stadium Madrid • Shopping options at Plaza Las Americas and Quinta Alegría Shopping Mall within a short distance

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Smoke-free property

Terrace

Tennis on site

Tennis court

Show all Amenities

General Amenities

Smoke-free property

Terrace

Activities

Tennis on site

Tennis court

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Onsite parties or group events are strictly prohibited.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

LGBTQ friendly.

Private host property.

No rollaway/extra beds available.

Events/parties not allowed.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Car recommended.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: MXN 10000 per accommodation.

A damage deposit of MXN 10000 will be collected before check-in.

Deposit is payable by Pay.

Pal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation..

A car is recommended for transportation to and from this property..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance.

Pet Policy

Pets allowed (no fees).

Pet max weight (per pet) in kg is 10.

Pet max weight (per pet) in lb is 22.

Maximum number of pets per room 1.

Pets allowed.

Only dogs and cats are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Onsite parties or group events are strictly prohibited.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

LGBTQ friendly.

Private host property.

No rollaway/extra beds available.

Events/parties not allowed.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Car recommended.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: MXN 10000 per accommodation.

A damage deposit of MXN 10000 will be collected before check-in.

Deposit is payable by Pay.

Pal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation..

A car is recommended for transportation to and from this property..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets allowed (no fees).

Pet max weight (per pet) in kg is 10.

Pet max weight (per pet) in lb is 22.

Maximum number of pets per room 1.

Pets allowed.

Only dogs and cats are allowed.

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Amenities

Location

Playa del Carmen, Quintana Roo, 77710

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All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.