Villa Surprise

4.6/5(26 Reviews) rating

4 Star Hotel locationPin

Cape Town, Western Cape

120

1/120

About hotel

Located on the stunning coastline of Camps Bay in Cape Town, Villa Surprise awaits to indulge you in a luxurious and peaceful stay. Nestled amidst the breathtaking views of the Western Cape mountains and just a 5-minute drive away from the renowned Camps Bay Beach and captivating Clifton 2nd Beach, this elegant 4-star guesthouse offers the perfect retreat from the chaos of everyday life. And for the nature lovers, the iconic Table Mountain and Table Mountain National Park are only 3.5 miles and 1.5 miles away respectively. As you enter through the grand entrance of Villa Surprise, you will be greeted with sophistication and grace. Each of the 6 guestrooms is exquisitely designed with a flat-screen TV that offers a wide range of cable channels. Stay connected with the complimentary WiFi and indulge in the lavish amenities provided in the en-suite bathroom, including complimentary toiletries and a hairdryer. Every little detail has been carefully crafted to ensure your comfort and convenience, from the in-room safe to the spacious work desk. Relax and rejuvenate with a soothing massage or take a dive in the outdoor pool, all while enjoying the complimentary WiFi and concierge services. For the busy business traveler, we offer express check-out, complimentary newspapers, and laundry services for a stress-free stay. Kickstart your day with an indulgent cooked-to-order breakfast served in the bar/lounge area, along with refreshing beverages that will awaken your senses. And if you ever crave for a quick snack, our snack bar/deli has a tempting array of options for you. With a roundtrip airport shuttle available for a surcharge and free self-parking onsite, we ensure that your stay is hassle-free. Experience a world of luxury and convenience at Villa Surprise, where we take care of every comfort and need. The nearest airport, Cape Town International Airport, is conveniently located just 16 miles away, making it a perfect accommodation for travelers. Book your stay today and prepare to be amazed by the wonders of Villa Surprise room prices. Book Villa Surprise Online now and get ready to be pleasantly surprised with our impeccable services. Don't wait any longer, come and experience the charm of Villa Surprise at 21 First-Crescent, Camps Bay, Western Cape8005, South Africa.

Highlights

• Located in picturesque Cape Town (Camps Bay) • 4-star luxury guesthouse • Within 5 minutes drive to the famous Camps Bay Beach • Only 1.5 km from Table Mountain National Park • Pamper yourself with onsite massages • Outdoor pool for relaxation • Complimentary Wi-Fi in all rooms • Airport (CPT) only 25.7 km away • Surrounded by popular tourist attractions such as Clifton and Kloof Street • Complimentary cooked-to-order breakfast for all guests • Additional amenities include concierge services and dry cleaning/laundry services • Ideal for both casual and business travelers • Budget-friendly with options ranging from luxury to boutique accommodations • Free self parking available onsite • 6 well-equipped guestrooms with flat-screen TVs and daily housekeeping • Bar/lounge for unwinding after a day of exploring • Express check-out for ease of departure • Airport shuttle available 24 hours for a surcharge

Quick Facts

Check-In

11:30 AM

Check-Out

11:00 AM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Newspaper

Snack bar

Designated Smoking Areas

Library

Terrace

Concierge desk

Hiking

Airport shuttle service

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Newspaper

Snack bar

Designated Smoking Areas

Library

Terrace

Concierge desk

Activities

Hiking

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Children not allowed.

Essential workers only - NO.

No elevators.

Special check-in instructions

Children 12 years old and younger are not permitted at this property..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 1:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests planning to arrive between 2-6 PM and after 9 PM must contact this property in advance for check-in instructions.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Children not allowed.

Essential workers only - NO.

No elevators.

Special check-in instructions

Children 12 years old and younger are not permitted at this property..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Camps Bay, Cape Town, Western Cape, 8005

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Ratings & Reviews

4.6/5

26 Ratings

Dewald de la Rey

1/5

8 Sep, 2019

First of, Linzi as well as the staff were really amazing and super friendly. The staff made us feel at home with their kind, warm and welcoming attitude. Which was really pleasant. HOWEVER... The owner was incredibly rude and made us feel extremely unwelcome and very uncomfortable. He was very confrontational and aggressive, while also constantly invading our space. He was quite unprofessional and almost ruined our whole trip. Which was really sad and disappointing. If it wasn't for the owner's constant rude and disrespectful attitude, I would've 100% recommended the establishment, but thanks to the interactions I had with him, we will not be returning and I recommend people go elsewhere if they're looking for a stress free and enjoyable trip. The owner truly sours Villa Surprise and the overall experience.

Reg Crewe

4/5

16 Jan, 2023

Everything was functional as one can imagine from a german host and hostess. It was comfortable and informal. I would stay there again.

Nico Groot

5/5

17 Mar, 2022

Beautiful questhouse in walking distance of the beach. Room have nice views are clean and comfortable. The garden and pool are beautiful and Rolf and his staff are very good hosts. The breakfast with fruits, cheese, eggs as you want, yoghurt, muesli had all we wished. So very nice place to stay in Campsbay!!

Dewald de la Rey

1/5

8 Sep, 2019

Reg Crewe

4/5

16 Jan, 2023

Everything was functional as one can imagine from a german host and hostess. It was comfortable and informal. I would stay there again.

Nico Groot

5/5

17 Mar, 2022

KIREZI Remy

4/5

12 Jan, 2022

Better

Moses Dlamini

5/5

26 Dec, 2021

A lovely place and quiet

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.