Viva Maya by Wyndham, A Trademark All Inclusive Resort
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Fri, 27 Dec

1 Room | 2 Adults

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Viva Maya by Wyndham, A Trademark All Inclusive Resort

google-logo4.2/5(7.30K Reviews)rating3 Star HotellocationPinPlaya del Carmen, Quintana Roo
Viva Maya by Wyndham, A Trademark All Inclusive Resort primary_image
Exterior Detail 1
Exterior Detail 2
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1/137

    ₹32,915₹28,465

    About hotel

    Experience the ultimate Playa del Carmen getaway at Viva Wyndham Maya, an all-inclusive beachfront retreat located in the tranquil Playacar neighborhood. Only a short 3-minute drive to the renowned Playacar Golf Club, our resort boasts 604 spacious and well-appointed guestrooms, each featuring a private balcony with stunning views of the serene Caribbean Sea. With endless activities and amenities at your fingertips, Viva Wyndham Maya offers the perfect balance of excitement and relaxation. Take a dip in one of our two outdoor pools, challenge your friends on our outdoor tennis courts, or unwind in our soothing sauna. Pamper yourself with a rejuvenating massage, invigorating body treatment, or blissful facial at our onsite spa. Stay connected with complimentary Wi-Fi and enjoy the latest movies and TV shows on our LCD televisions with cable programming. With a generous 18,980 square feet of event space and a dedicated team of staff, your event is sure to be a success. Start your day with a sumptuous meal at La Terraza, serving mouthwatering international cuisine, or grab a refreshing drink at one of our two bars or poolside bar. With Cancun International Airport only 59.5 kilometers away and Cozumel International Airport a mere 32.6 kilometers away, getting to Viva Wyndham Maya is a breeze. We offer free self-parking and airport shuttle service for a nominal fee. From toddlers to grandparents, our resort caters to all ages, guaranteeing an unforgettable stay in Playa del Carmen. Indulge in the utmost luxury and let Viva Wyndham Maya exceed your expectations. Book Viva Wyndham Maya Online now and take advantage of our affordable room prices.
    Highlights
    • Beach resort near Playacar Golf Club • Close to Mamitas Beach (3 min drive) • Within 5 km of Quinta Avenida and Xplor Theme Park • 604 guestrooms with private balconies, mini fridges, and LCD TVs • Free Wi-Fi and cable programming • Onsite massages, body treatments, and facials • 2 outdoor pools, tennis courts, and sauna • Concierge services and gift shops • 24-hour front desk and multilingual staff • 18980 square feet of event space • Fully inclusive meal and beverage options • 5 on-site restaurants and 2 bar/lounge options • 37 km from Cancun Intl. Airport and 20.3 km from Cozumel Intl. Airport • Suitable for both casual and business travelers.
    Read More

    Quick Facts

    Check-In
    3:00 PM
    Check-Out
    12:00 PM
    Rooms
    604
    Floors
    3
    Popular Amenities
    • 24-hour front desk
    • Multilingual Staff
    • Shops and commercial services
    • Snack bar
    • Bell staff/porter
    • Designated Smoking Areas
    • Terrace
    • Concierge desk
    • Banking services
    • Sauna
    • Children's Pool
    • Tennis on site
    • Hiking
    • Tennis court
    • Coffee/tea
    • Gym
    • Airport shuttle service
    • Beauty Shop/Salon
    • Banquet Facilities
    • Conference Center
    Show all Amenities
    Popular Amenities
      General Amenities

      24-hour front desk

      Multilingual Staff

      Shops and commercial services

      Snack bar

      Bell staff/porter

      Designated Smoking Areas

      Terrace

      Concierge desk

      Banking services

      Sauna

      Activities

      Children's Pool

      Tennis on site

      Hiking

      Tennis court

      Food & Beverages

      Coffee/tea

      Services

      Gym

      Airport shuttle service

      Beauty Shop/Salon

      Business

      Banquet Facilities

      Conference Center

      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

      This property accepts credit cards; cash is not accepted.

      Safety features at this property include a fire extinguisher and a first aid kit.

      This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

      Professional property host/manager.

      Shield between guests and staff in main contact areas.

      Property follows sanitization practices of Safe Travels (WTTC - Global).

      Onsite COVID-19 testing (PCR) is available.

      Temperature checks are available to guests.

      Social distancing measures are in place.

      Staff temperature checks are conducted regularly.

      Guests are provided with free hand sanitizer.

      Property is cleaned with disinfectant.

      Staff wears personal protective equipment.

      Onsite COVID-19 testing (Antigen) is available.

      Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

      Masks are available to guests.

      Protective clothing is available to guests.

      Essential workers only - NO.

      Gloves are available to guests.

      Reservations are required for onsite COVID-19 testing.

      No rollaway/extra beds available.

      No elevators.

      Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham).

      Property confirms they are implementing guest safety measures.

      Individually-wrapped food options are available.

      Property confirms they are implementing enhanced cleaning measures.

      Travelife.

      Individually-wrapped food options are available for breakfast.

      Commonly-touched surfaces are cleaned with disinfectant.

      Special check-in instructions

      You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: USD 1.96 per accommodation, per night.

      We have included all charges provided to us by the property..

      Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation..

      A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24..

      A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31..

      A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1..

      The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

      No pets and no service animals are allowed at this property..

      Front desk staff will greet guests on arrival.

      Pet Policy

      Pets not allowed.

      Service animals not allowed.

      Property Rules
      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      See All
      Property Rules
        Check-in instructions

        Extra-person charges may apply and vary depending on property policy.

        Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

        Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

        This property accepts credit cards; cash is not accepted.

        Safety features at this property include a fire extinguisher and a first aid kit.

        This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

        Professional property host/manager.

        Shield between guests and staff in main contact areas.

        Property follows sanitization practices of Safe Travels (WTTC - Global).

        Onsite COVID-19 testing (PCR) is available.

        Temperature checks are available to guests.

        Social distancing measures are in place.

        Staff temperature checks are conducted regularly.

        Guests are provided with free hand sanitizer.

        Property is cleaned with disinfectant.

        Staff wears personal protective equipment.

        Onsite COVID-19 testing (Antigen) is available.

        Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

        Masks are available to guests.

        Protective clothing is available to guests.

        Essential workers only - NO.

        Gloves are available to guests.

        Reservations are required for onsite COVID-19 testing.

        No rollaway/extra beds available.

        No elevators.

        Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham).

        Property confirms they are implementing guest safety measures.

        Individually-wrapped food options are available.

        Property confirms they are implementing enhanced cleaning measures.

        Travelife.

        Individually-wrapped food options are available for breakfast.

        Commonly-touched surfaces are cleaned with disinfectant.

        Special check-in instructions

        You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: USD 1.96 per accommodation, per night.

        We have included all charges provided to us by the property..

        Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation..

        A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24..

        A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31..

        A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1..

        The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

        No pets and no service animals are allowed at this property..

        Front desk staff will greet guests on arrival.

        Pet Policy

        Pets not allowed.

        Service animals not allowed.

        ₹28,465

        ₹32,915

        14% OFF

        + ₹5,626 taxes / night

        Earn 340 Reward Points

        Select Rooms

        comingsoon

        OPTION 1

        Partial Refundable
        Charges for cancellations done after 11:44 AM, 15 November (local time at the property) - booking amount equivalent to 1 night and taxes.

        ₹28,465

        ₹32,915

        14% OFF

        + ₹5,626 taxes / night

        Update Price
        Earn 340 Reward Points

        Amenities

        Location
        Paseo Xaman Ha Hotelero, Playa del Carmen, Quintana Roo, 77710
        View on Maps

        Ratings & Reviews

        4.2/5

        7.30K Ratings

        Ken K
        google-logo
        4/5
        8 Dec, 2023

        A nice resort and probably the best beach we have ever been on and the pool is not very big and not as deep as we would like. If you want great pictures taken see Angel the staff photographer, he is a super nice guy and takes amazing pictures. I also want to say a big thank you to Alberto who waited on us every morning on the upper level of the buffet. Every room has a fridge but nothing in it. I am used to having a fridge stocked with water and soft drinks. Over all we had a great time and would return.

        Read More
        Shourya Thoota
        google-logo
        1/5
        25 Dec, 2023

        This place is terrible. They’re so called “All inclusive hotel” is trash. No vegetarian options are available. The rooms are also terrible, the fridge and door knobs are rusted. The toilet is in a 3 ft long room with a door, the shower is out in the open of the room and it’s covered by frosted glass and you can see through the glass; not that much but it’s a bit see through. The “All inclusive hotel” has no room service, the restaurants are full every holiday, which is when most people come to this hotel, that means that you practically have nothing to eat. This hotel is so pathetic that they don’t even give you bottled water. The employees that work there are really rude too. The hotel requires you to pay 400$ per night which is pathetic if they don’t give you a water bottle worth 1$ . I just want to end this review saying please don’t go to this hotel it’s a waste of 400$ per night. Please go to a different hotel.

        Read More
        Ricardo Ortiz, Jr.
        google-logo
        3/5
        24 Oct, 2023

        The hotel is simple. The food is ok. The location is what makes this place great. You walk onto the beach easily. It's also very affordable. The bad: Our room was dirty when we arrived. I got sick the first night after eating a burger. I found a long white hair on my bathroom towel. Check in took about 45 minutes in line(the couple in front was having a problem). When I reported this to management the representative didn't seem to care. I don't like to complain but I wanted to let them know about the food just in case others were reporting similar experiences. The good: Many of the staff are friendly. The location is great. The Maya Cafe has nice coffee options. They had a Mexican Night and the Mariachi music was great.

        Read More

        4.2/5

        7.30K Reviews

        Ken K
        google-logo
        4/5
        8 Dec, 2023
        A nice resort and probably the best beach we have ever been on and the pool is not very big and not as deep as we would like. If you want great pictures taken see Angel the staff photographer, he is a super nice guy and takes amazing pictures. I also want to say a big thank you to Alberto who waited on us every morning on the upper level of the buffet. Every room has a fridge but nothing in it. I am used to having a fridge stocked with water and soft drinks. Over all we had a great time and would return.
        Shourya Thoota
        google-logo
        1/5
        25 Dec, 2023
        This place is terrible. They’re so called “All inclusive hotel” is trash. No vegetarian options are available. The rooms are also terrible, the fridge and door knobs are rusted. The toilet is in a 3 ft long room with a door, the shower is out in the open of the room and it’s covered by frosted glass and you can see through the glass; not that much but it’s a bit see through. The “All inclusive hotel” has no room service, the restaurants are full every holiday, which is when most people come to this hotel, that means that you practically have nothing to eat. This hotel is so pathetic that they don’t even give you bottled water. The employees that work there are really rude too. The hotel requires you to pay 400$ per night which is pathetic if they don’t give you a water bottle worth 1$ . I just want to end this review saying please don’t go to this hotel it’s a waste of 400$ per night. Please go to a different hotel.
        Ricardo Ortiz, Jr.
        google-logo
        3/5
        24 Oct, 2023
        The hotel is simple. The food is ok. The location is what makes this place great. You walk onto the beach easily. It's also very affordable. The bad: Our room was dirty when we arrived. I got sick the first night after eating a burger. I found a long white hair on my bathroom towel. Check in took about 45 minutes in line(the couple in front was having a problem). When I reported this to management the representative didn't seem to care. I don't like to complain but I wanted to let them know about the food just in case others were reporting similar experiences. The good: Many of the staff are friendly. The location is great. The Maya Cafe has nice coffee options. They had a Mexican Night and the Mariachi music was great.
        Clifford Daoud
        google-logo
        5/5
        24 Dec, 2023
        Very nice experience. Every night is a show and every night you can reserve dinner at one of the restaurants at either Maya or Azteca. The restaurants try to differentiate what they offer from the buffet food based on the theme (Italian, Mexican, Asian, etc. ) The beach is right there if you have a room at the closer buildings or about 10 minutes at the further building. Overall recommended and the staff was kind and did their best to accommodate you.
        Kelli
        google-logo
        1/5
        8 Dec, 2023
        I have been a member for 10 yrs this is my last yr and will not be renewing. This time has been very different than last times, and has made it easier to make the decision not to renew. The snack bar used to be great, now is a joke, they only make fries certain times of the day, chicken fingers only certain times of the day, pizza is mostly red sauce and that's it, no toppings, after waiting forever then you realize there is no more coming, and when it does come out you better be ready go push in or you are not getting any. Thank god for sum of the great worker and great beach here.

        All Policies

        Booking Policy

        Hotel Cancellation Policy

        Modification and Reschedule Policy

        All Policies
          Booking Policy
          It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
          The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
          Extra guests are subject to availability. And it might incur additional charges.
          If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
          Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
          Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
          The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
          Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
          Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
          For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
          The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
          If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
          If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
          Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
          Hotel Cancellation Policy
          User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.
          Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.
          User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.
          Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.
          Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.
          If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          In case of no show at the hotel, you'll be charged the entire booking amount.
          If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.
          Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.
          The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.
          Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.
          Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.
          If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.
          Modification and Reschedule Policy
          Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.
          After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.

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          Quintana Roo
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          Exterior Detail

          Viva Maya by Wyndham, A Trademark All Inclusive Resort - Playa del Carmen - Exterior Detail

          Exterior Detail

          Viva Maya by Wyndham, A Trademark All Inclusive Resort - Playa del Carmen - Exterior Detail

          Exterior Detail

          Viva Maya by Wyndham, A Trademark All Inclusive Resort - Playa del Carmen - Exterior Detail

          Exterior Detail

          Viva Maya by Wyndham, A Trademark All Inclusive Resort - Playa del Carmen - Exterior Detail

          Exterior Detail

          Viva Maya by Wyndham, A Trademark All Inclusive Resort - Playa del Carmen - Exterior Detail

          Exterior Detail

          Viva Maya by Wyndham, A Trademark All Inclusive Resort - Playa del Carmen - Exterior Detail

          Children's Play Area

          Viva Maya by Wyndham, A Trademark All Inclusive Resort - Playa del Carmen - Children's Play Area

          Room

          Viva Maya by Wyndham, A Trademark All Inclusive Resort - Playa del Carmen - Room

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          Viva Maya by Wyndham, A Trademark All Inclusive Resort - Playa del Carmen - Room

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          Viva Maya by Wyndham, A Trademark All Inclusive Resort - Playa del Carmen - Room

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          Viva Maya by Wyndham, A Trademark All Inclusive Resort - Playa del Carmen - Room

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          Viva Maya by Wyndham, A Trademark All Inclusive Resort - Playa del Carmen - Room

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          Viva Maya by Wyndham, A Trademark All Inclusive Resort - Playa del Carmen - Room

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          Viva Maya by Wyndham, A Trademark All Inclusive Resort - Playa del Carmen - Room

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          Viva Maya by Wyndham, A Trademark All Inclusive Resort - Playa del Carmen - Room

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          Viva Maya by Wyndham, A Trademark All Inclusive Resort - Playa del Carmen - Room

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          Viva Maya by Wyndham, A Trademark All Inclusive Resort - Playa del Carmen - Room

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          Viva Maya by Wyndham, A Trademark All Inclusive Resort - Playa del Carmen - Room

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          Viva Maya by Wyndham, A Trademark All Inclusive Resort - Playa del Carmen - Room

          Room

          Viva Maya by Wyndham, A Trademark All Inclusive Resort - Playa del Carmen - Room

          10

          4.2

          7304

          24-hour front desk

          Multilingual Staff

          Shops and commercial services

          Snack bar

          Bell staff/porter

          Designated Smoking Areas

          Terrace

          Concierge desk

          Banking services

          Sauna

          Children's Pool

          Tennis on site

          Hiking

          Tennis court

          Coffee/tea

          Gym

          Airport shuttle service

          Beauty Shop/Salon

          Banquet Facilities

          Conference Center