voco Dubai the Palm, an IHG Hotel

4.8/5(696 Reviews) rating

4 Star Hotel locationPin

Dubai, Dubai

voco Dubai the Palm, an IHG Hotel primary_image

143

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About hotel

Located in the stunning Palm Jumeirah area of Dubai, voco Dubai the Palm, an IHG Hotel, offers an unforgettable and lavish retreat for all types of guests. This exceptional 4-star property is strategically positioned, just a short 15-minute drive away from the city's most popular attractions, including the renowned Nakheel Mall and the awe-inspiring Ain Dubai. As you enter one of the hotel's meticulously designed air-conditioned rooms, get ready to experience pure comfort and tranquility. Each room is a sanctuary of relaxation, featuring plush pillowtop beds and luxurious premium bedding, ensuring a blissful night's sleep. Stay connected with complimentary wireless Internet access and enjoy your favorite shows on the state-of-the-art flat-screen televisions, which offer a wide range of cable programming. The private bathrooms are equipped with elegant bathtubs or invigorating showers and are stocked with complimentary toiletries and bidets, adding a touch of opulence to your stay. For those seeking entertainment and adventure, voco Dubai the Palm is ideally situated near a plethora of captivating attractions. Take a leisurely stroll to explore the wonders of Nakheel Mall and The View at The Palm, or venture on a short drive to discover the vibrant ambiance of The Pointe and The Walk. Indulge in retail therapy at Dubai Marina Mall, soak up the sun on the beautiful Jumeirah Beach, or experience the thrill of a lifetime at Skydive Dubai. Unwind and rejuvenate at the hotel's full-service spa, where a haven of revitalizing massages awaits you. Take a refreshing dip in the sparkling outdoor pool or maintain your fitness routine at the state-of-the-art 24-hour fitness center. With complimentary wireless Internet access available throughout the property, you can stay seamlessly connected at all times. For those looking to celebrate special occasions, the hotel offers impeccable wedding services, ensuring an unforgettable experience. Catering to the needs of business travelers, voco Dubai the Palm provides a well-equipped business center and round-the-clock front desk services, ensuring a seamless and productive stay. Additional conveniences include dry cleaning and laundry services, allowing you to focus on what truly matters. Rest assured, as free valet parking is provided for guests arriving by car, ensuring a hassle-free experience from the moment you arrive. Satisfy your culinary cravings at one of the hotel's four exquisite restaurants, each offering a tantalizing array of flavors and cuisines. Alternatively, indulge in the comfort of your own room with the convenience of 24-hour room service. For a quick bite or a rejuvenating cup of coffee, the coffee shop/cafe is the perfect spot, while a variety of bars and lounges offer refreshing drinks to unwind and savor the moment. Start your day with a delectable buffet breakfast, available daily for a fee, ensuring a delightful start to your day of exploration and relaxation. Get ready to immerse yourself in the epitome of luxury and hospitality at voco Dubai the Palm, an IHG Hotel. Experience a stay that exceeds expectations, where every moment is crafted to perfection, leaving you with memories that will endure a lifetime. For affordable accommodations at voco Dubai the Palm, an IHG Hotel, check out our competitive room prices. Book voco Dubai the Palm, an IHG Hotel online now to secure your unforgettable stay. Located at Palm Jumeirah West Beach, The Palm Jumeirah00000, United Arab Emirates, our hotel is easily accessible for our valued guests.

Highlights

• Located in Dubai (Palm Jumeirah), within a 15-minute drive of Nakheel Mall and Ain Dubai • 143 air-conditioned rooms with flat-screen TVs and complimentary Wi-Fi • Close proximity to attractions such as Nakheel Mall, The Pointe, and Dubai Marina Mall • Full-service spa, outdoor pool, and 24-hour fitness center for relaxation and recreation • Complimentary shuttle service for shopping and a private beach for leisure • Business amenities include a business center and 24-hour front desk • 4 restaurants, 4 bars/lounges, and 24-hour room service for dining options • Free valet parking and easy access to Dubai Intl. Airport (31.4 km) and Al Maktoum Intl. Airport (41.7 km)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

143

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Multilingual Staff

Smoke-free property

Accessible parking

On-Site parking

Valet parking

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Multilingual Staff

Smoke-free property

Accessible parking

On-Site parking

Valet parking

Food & Beverages

Breakfast available

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Parking height restrictions apply.

Property is not currently implementing any enhanced cleaning measures.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: AED 15.00 per accommodation, per night.

Administrative fee: AED 500 per accommodation, per night.

We have included all charges provided to us by the property..

Pool access available from 7:00 AM to 7:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Parking height restrictions apply.

Property is not currently implementing any enhanced cleaning measures.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: AED 15.00 per accommodation, per night.

Administrative fee: AED 500 per accommodation, per night.

We have included all charges provided to us by the property..

Pool access available from 7:00 AM to 7:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

Pet Policy

Pets not allowed.

Service animals not allowed.

₹8,509

₹9,186

7% OFF

+ ₹426 taxes / night

Earn 89 Reward Points

Select Rooms

Deluxe Room

320 sq.ft (29.73 sq.mt)

Electric kettle

Desk

Free toiletries

Safe

Room Service

Adapter

Blackout Curtains

Wardrobe/Closet

Bidet

Body soap

Toothbrush

Toilet paper

Shampoo

Slippers

Bathtub or shower

Private bathroom

Hairdryer

Adjoining rooms

Fire safety compliant

Air conditioning

Newspaper

Housekeeping - daily

Ironing Services/ board

Wheelchair

Coffee machine

See All

OPTION 1

Partial Refundable

₹8,509

₹9,186

7% OFF

+ ₹426 taxes / night

Update Price

Earn 89 Reward Points

Amenities

Location

The Palm Jumeirah, Dubai, Dubai, 00000

View on Maps

Ratings & Reviews

4.8/5

696 Ratings

Lana Soussan

5/5

29 Jan, 2024

Everything at the hotel was just beautiful!! The location the service the beauty. It’s my go to spot now. Big shout out to Swam for being lovely, welcoming, smiling and showing true hospitality. Same goes to Nashe for handling a complaint at the restaurant so well and compensating us to make our experience lovely. Sanjaya being smiley and attentive as he goes out and beyond. Lovely team. 612 is my favorite room now. Thanks for the upgrade and unforgettable experience! Will surely come back and recommend my friends and family

Edita Meić

5/5

10 Dec, 2023

We stayed at the hotel in October. We are more than satisfied with the service. The staff is extremely friendly. The food is also delicious. The private beach is right opposite the hotel and there was always a free place and not too crowded, which is great for a vacation. The pool on the top floor is stunning, with great views and a bar. Great hotel for vacation!

Amita Bali

5/5

19 Nov, 2023

I recently had the pleasure of staying at a hotel in Dubai, and I must say that it exceeded my expectations in every way. From the moment I arrived, I was greeted by a friendly and welcoming staff who went above and beyond to ensure that my trip was nothing short of amazing. Although there was a slight hiccup upon our arrival, as we had to wait for our room after a long 7-hour flight, the hotel staff quickly made it up to us. They surprised us with a complimentary bottle of champion and a beautifully arranged tray of cheese and fruit. I felt that this gesture was a sincere apology for the inconvenience we experienced, and it truly made us feel special and appreciated. What really stood out to me is when the hotel staff went the extra mile to decorate our room for my sister’s birthday. She had no idea it was coming, and the attention to detail and effort put into making it a memorable celebration was truly wonderful. It was evident that the hotel staff genuinely cared about making our stay unforgettable. The service provided by the hotel staff was top-notch throughout our entire stay. They were always available and willing to assist with any request or question we had. Their warm and friendly demeanor made us feel at home, and their commitment to providing exceptional service truly made a positive impact on our overall experience. I highly recommend this hotel to anyone visiting Dubai. The staff’s genuine hospitality, their willingness to go above and beyond, and their attention to detail truly set them apart. If you’re looking for a place that will make your trip truly memorable and leave you with great memories, this is the place to be. Swan from reception I have to thank for passing us the ingredients for the pop-eye healthy drink and big thank to the duty manager Ian for going over and beyond and also has great sense of humour knows how to make the guest laugh.

Basil Rupper

5/5

27 Nov, 2023

We enjoyed our stay at voco Dubai the Palm very much. The hotel and the rooms are so nice and let you feel relaxed and welcomed. The breakfast is very good and offers wide range of options. We also had dinner twice there and it was delicious. The staff makes a very good job and is always friendly and helpful. Specially Sanjaya was great and went the extra mile. The beach and rooftop pool is beautiful and perfect for some relaxing and sun bathing. The only thing we did not like was the loud music from the beach clubs nearby. During the day it can be a bit loud when chilling at the beach but it's not a big deal. At night during the week its also fine since it's not too loud and they shut it down at some time. But on the weekend the music is quite loud until 2 or 3 am. and forces you to sleep with earplugs for sure. It was okay for us, but definitely a downside if you are not planning to go partying by yourself. Definitely recommendable for your Dubai stay if you can handle the noise at weekend nights.

Phil M

5/5

17 Sep, 2023

Located right on the beach, the hotel is perfect for relaxing and is in a good location for exploring all the sights. The breakfast is very tasty and there is a large selection. Very nice rooftop pool with excellent views, especially in the evenings at sunset. The beach, the rooms and especially the service of the staff working there are excellent. Every day you will be greeted warmly and with a smile by the staff. We had an excellent stay in Dubai. This hotel is definitely recommended.

Lana Soussan

5/5

29 Jan, 2024

Edita Meić

5/5

10 Dec, 2023

Amita Bali

5/5

19 Nov, 2023

Basil Rupper

5/5

27 Nov, 2023

Phil M

5/5

17 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.