voco Madrid Retiro, an IHG Hotel

4.7/5(26 Reviews) rating

4 Star Hotel locationPin

Madrid, Community of Madrid

voco Madrid Retiro, an IHG Hotel exterior_detail

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About hotel

Immerse yourself in modern luxury and discover all that the bustling city of Madrid has to offer at Ayre Gran Hotel Colon. Our 4-star hotel is located in the vibrant Retiro neighborhood, known for its iconic attractions and lively atmosphere. With a fusion of elegance and convenience, our hotel offers affordable accommodations suitable for a variety of people. Each of our 361 spacious guestrooms exudes stylish decor and is equipped with top-of-the-line amenities for your utmost comfort. Relax and unwind in front of the flat-screen TV, stay connected with complimentary Wi-Fi, and indulge in our luxurious bathrooms complete with bathtubs or showers. Take advantage of our state-of-the-art fitness center, terrace with panoramic views, and peaceful garden to truly elevate your stay. Our attentive staff is dedicated to meeting your every need, providing personalized concierge services and going above and beyond to ensure your satisfaction. For our business travelers, we offer a fully-equipped business center and convenient dry cleaning and laundry services. And with our prime location in close proximity to major landmarks and attractions, you can easily explore all that Madrid has to offer. Visit the tranquil oasis of El Retiro Park, admire the renowned Prado Museum, or stroll down the bustling Gran Via Street. After a day of adventure, satisfy your cravings with delectable local cuisine at one of our two on-site restaurants or unwind with a drink at the bar. And with the Adolfo Suarez Madrid-Barajas Airport just a short distance away, traveling is made easy. Book your stay at Ayre Gran Hotel Colon today and experience the perfect blend of comfort, convenience, and sophistication in the heart of Madrid's Retiro neighborhood. Affordable Ayre Gran Hotel Colon room prices make it the ideal choice for your Madrid adventure. Don't miss out - Book Ayre Gran Hotel Colon Online now! Find us at C/ del Pez Volador, 1 - 11, Madrid28007, Spain.

Highlights

• Centrally located 4-star hotel in Madrid's Retiro neighborhood. • Minutes away from El Retiro Park, Prado Museum, and other top attractions. • Spacious guestrooms with flat-screen TVs and free WiFi. • On-site fitness center, terrace and garden for guests to enjoy. • Business center, concierge services, and laundry facilities available. • Two restaurants and a bar/lounge on-site, with room service options. • Easy access to Madrid's airport and railway station.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

361

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Vending machines

Bell staff/porter

Terrace

Concierge desk

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Vending machines

Bell staff/porter

Terrace

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹10,590

₹14,669

28% OFF

+ ₹958 taxes / night

Earn 115 Reward Points

Flat ₹1,649.75 off included with coupon INTSTAY

Select Rooms

Standard Room, 1 Queen Bed

215 sq.ft (19.97 sq.mt)

Smoking policy – non-smoking available

Soundproof

Air conditioning

Free toiletries

Safe

Desk

Room Service

Adjoining rooms

Housekeeping - daily

Private bathroom

Bathtub or shower

Hairdryer

Wardrobe/Closet

See All

OPTION 1

Partial Refundable

₹10,590

₹14,669

28% OFF

+ ₹958 taxes / night

Update Price

Earn 115 Reward Points

Flat ₹1,649.75 off included with coupon INTSTAY

Amenities

Location

Retiro, Madrid, Community of Madrid, 28007

View on Maps

Ratings & Reviews

4.7/5

26 Ratings

Aaron Sanchez

4/5

5 Jan, 2024

It's an excellent hotel with great staff and nice clean rooms. Definitely worth a stay and I'd stay again when I'm in Madrid next. The only wrinkle was that I booked a premium king room via the app and after check in it seemed to have changed into a queen standard room in the app. I found this out too late and enquired with the front desk who told me that I indeed got a king room and my app was wrong. I could have sworn the bed was not king sized. However I just let it go. Overall my experience was positive despite this and would recommend a stay.

Andy Jiang

5/5

30 Nov, 2023

This new IHG Voco hotel is amazing! The bed is extremely comfortable. The neighborhood is quite yet well connected to the rest of Madrid. The staff are very welcoming. I really like this hotel and I would highly recommend it!

R B

5/5

31 Dec, 2023

Stayed on Voco for 3 days, upon arriving, staff are very friendly and helpfull and assisted us. The room are big, neat and clean. If you are looking for a hotel in Madrid, I highly recommed Voco, it is near also in Metro train.

Cerrone Fortune

5/5

26 Dec, 2023

We really enjoyed our stay here, in our tour we stayed at a few hotels and this one stood out in terms of staff friendliness, cleanliness, facilities and of course the coffee machine in the room was a winner for me :) Also, the complimentary treats in the room like cold drinks, water and chips were a much appreciated surprise. It's easy to see why they are growing as fast as they are

Aaron Sanchez

4/5

5 Jan, 2024

Andy Jiang

5/5

30 Nov, 2023

R B

5/5

31 Dec, 2023

Cerrone Fortune

5/5

26 Dec, 2023

Luis Lorenzo Sanz

5/5

27 Jan, 2024

Elena served me at the bar and I was wonderful for her good disposition and commitment to excellence in treatment. I wish you and her many successes, appreciate her because she works wonderfully. Thank you, although I only went for a coffee, I don't know what the rest is like but it looks very good

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.