voco Times Square South New York, an IHG Hotel

3.7/5(1.85K Reviews) rating

3 Star Hotel locationPin

New York, New York

voco Times Square South New York, an IHG Hotel primary_image

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About hotel

Prepare for an unforgettable stay in the city that never sleeps at voco Times Square South, an IHG hotel. Bursting with energy, our prime location on 343 West 36th Street in New York's 10018 zip code puts you right in the center of all the action. The iconic sights of Times Square, Empire State Building and High Line Park await your arrival. With 224 modern guestrooms, we offer a range of affordable accommodations suitable for solo travelers, couples, and families. Our comfortable pillow-top beds, equipped with plush pillows, provide the perfect haven for a peaceful night's sleep. Stay connected with complimentary wired internet access while catching up on your favorite cable programming on our flat-screen TVs. And for added convenience, enjoy a refrigerator in your room. Elevate your experience by taking in sweeping city views from our rooftop terrace or working up a sweat any time of day in our 24-hour fitness center. Our concierge services, gift shops and business center are at your disposal, making your stay smooth and hassle-free. Satisfy your appetite at our on-site restaurant, Greenhouse 36, offering delicious cuisine and unwind with a refreshing beverage at our stylish bar and lounge. Access multiple airports, including the John F. Kennedy Intl. Airport and LaGuardia Airport, with ease from our central location. Popular tourist attractions such as Macy's, Madame Tussauds Wax Museum and Broadway are just a stone's throw away. Experience the vibrant charm and bustling energy of New York City during your stay at voco Times Square South, an IHG hotel. Book voco Times Square South, an IHG hotel room prices online today and unlock the city's best-kept secrets and hidden gems, all from the comfort of our exceptional hotel.

Highlights

• Centrally located near Madison Square Garden • Luxury, boutique, and budget options available • Rooms with refrigerators and flat-screen TVs • Pillowtop beds and premium bedding • Complimentary wired internet access • 24-hour fitness center and terrace with a view • Concierge services and gift shops • Wedding services available • Business amenities such as a business center and express check-in • Onsite restaurant and bar/lounge • Distances from popular attractions: Madison Square Garden (0.5 km), Times Square (0.8 km), Empire State Building (0.9 km) • Within 10-minute walk of Madison Square Garden and Herald Square • Close to major airports: John F. Kennedy Intl. Airport (28.6 km), Newark Liberty Intl. Airport (26.7 km), LaGuardia Airport (16.1 km) • Perfect for both casual and business travelers

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

224

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Terrace

Concierge desk

Banking services

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Terrace

Concierge desk

Banking services

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

The children's breakfast fee applies to children age 8 and older.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: USD 150.00 per stay.

Resort fee: USD 28.69 per accommodation, per night. The resort fee includes: Fitness center access.

Internet access.

We have included all charges provided to us by the property..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Pet max weight (per pet) in lb is 35.

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 16.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

The children's breakfast fee applies to children age 8 and older.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: USD 150.00 per stay.

Resort fee: USD 28.69 per accommodation, per night. The resort fee includes: Fitness center access.

Internet access.

We have included all charges provided to us by the property..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Pet Policy

Pet max weight (per pet) in lb is 35.

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 16.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

₹23,189

₹28,016

17% OFF

+ ₹3,989 taxes / night

Earn 271 Reward Points

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OPTION 1

Partial Refundable

₹23,189

₹28,016

17% OFF

+ ₹3,989 taxes / night

Update Price

Earn 271 Reward Points

Amenities

Location

W 36th St , New York, New York, 10018

View on Maps

Ratings & Reviews

3.7/5

1.85K Ratings

Gille W

3/5

25 Jan, 2024

I stayed in this hotel late last year. Pros - they hold bags before and after check in, the room was a nice enough size, the sitting area towards the back was nice, the food that I did try was good. Cons - check your bedding!! Ours was dirty but it wasn’t even the top sheet. It was the fitted sheet underneath that was dirty on the side so there was no way I would have known the bed was unclean had I not checked. They switched us to a new room but I was still glad to have disposable sheets to put on top. We weren’t able to go find another place. Not all the plugs worked in the room either but what can you do. Aside from those, it seemed clean and was cleaned daily. There’s no fridge or anything like that in the room. Had I not had to switch rooms, it would get a much higher rating. The second star is for the second room. Make sure you understand the fees. They add a resort fee of $25 a day but there are no real amenities or a reason for it. You pay for snacks and drinks minus the water coolers, there are two waters in the room and a pair of slippers for each adult, the food is not free which brings me to the vouchers. The water stations were either out of service or covered when I searched for them. The vouchers are a good idea but they don’t tell you they can only be used at dinner time. Just something to be aware of because if you don’t plan to eat dinner there, the voucher goes to waste because it can’t be used the next day either. It’s for $10 but all the food is more than that. Lastly, yes the elevator situation is ridiculous. I once waited ten minutes to get downstairs because they only have two and they are small and slow. You also need your key to use it so keep it on you if you stay here. Great for safety at least. Overall, the staff is nice, it looks good inside, but check your bedding immediately and prepare to wait for the elevator. My rating is lower because of the bed situation especially. I was grossed out. For what we paid, it was incredibly overpriced on Priceline.

kc koncepxion

4/5

30 Dec, 2023

We were here for our family trip. The hotel itself is on the smaller size. But in a very accessible central location which we appreciated. I like the location because even though it felt crowded it was still safe and relatively quiet during nighttime. Bed was very comfortable room was cleaned every day And the hotel staff and team provided an excellent service during our stay. The breakfast was definitely appreciated and quite delicious. The only complain that I have is the shower or washroom. It always floods when 1 takes a shower. Everything else is provided for such as your shampoo, lotion, hand wash, conditioner, and body wash, which was really appreciated.

Azadeh Khosravi

2/5

2 Jan, 2024

Be aware of hidden “ resort fee” when booking. Apparently it’s written within fine lines. $25 per night was charged at check out for “ complementary water bottles & slippers”. Whether use them or not you still get charged. No room service on our last day there. When asked why , were told the cleaners were gone for the day. Rooms are very small. No fridge. Wont come back here again. Only one elevator was functioning during the NY’s weekend which made it super difficult. Long wait for elevator use.

Jenny

4/5

12 Oct, 2023

Honestly, my friend and I loved this hotel. Great for the price. Very clean, quiet, and all the staff members we interacted with were friendly and helpful. The mattress had a bedbug proof covering, which is reassuring. The room also came with little extras, like chocolate and water. The only complaint I have is concerning the elevators. There's only two, and one is prone to breaking, and was out of service for most of our stay. Half the time, we had to take the stairs because one elevator just isn't enough for the number of guests they have. Otherwise, a great place to stay for the price.

Gille W

3/5

25 Jan, 2024

kc koncepxion

4/5

30 Dec, 2023

Azadeh Khosravi

2/5

2 Jan, 2024

A B

5/5

27 Jan, 2024

This is a hidden gem. I really love this hotel. Felt welcome when we arrived. Rooms are very clean . A bit cozy, but have everything one needs. Housekeeping is excellent. Also the bartender and the breakfast staff.

Jenny

4/5

12 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.