Waterfront Village

4.5/5(271 Reviews) rating

4 Star Hotel locationPin

Cape Town, Western Cape

113

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About hotel

Discover the wonders of Cape Town at our exquisite aparthotel, located in the bustling Victoria and Alfred Waterfront. Our convenient location, just a short walk from popular attractions such as the Zeitz Museum of Contemporary Art Africa and The Watershed, offers both luxury and convenience to our esteemed guests. Each of our 83 guestrooms boasts a unique design and a variety of top-of-the-line amenities. Our fully-equipped kitchens, complimentary high-speed internet, and satellite channels ensure a comfortable and enjoyable stay. Step into our spacious and elegantly furnished accommodations and feel right at home. But our aparthotel offers more than just lavish rooms. With four outdoor swimming pools, a fitness center, and professional babysitting services (extra charges may apply), we cater to all your needs. Stay connected with our complimentary Wi-Fi throughout the property, and relax in our communal TV area, perfect for unwinding after a long day. Aside from our exceptional location, we also offer convenient business-friendly services such as dry cleaning, laundry, and a 24-hour front desk. Leave your luggage with our secure baggage storage and take advantage of our airport shuttle service (additional fee applies). Parking is also free for our guests. Experience the best of Cape Town, whether you're here for business or pleasure. Book your stay at our aparthotel at the address 4 Mindpearl Building West Quay Road, Western Cape 8001, South Africa now. Enjoy affordable accommodations at Waterfront Village, room prices are unbeatable. Book Waterfront Village Online and make lasting memories in this mesmerizing city.

Highlights

• Prime location in Victoria and Alfred Waterfront area • 10-minute walk from Zeitz Museum of Contemporary Art Africa and The Watershed • 4-star aparthotel with 83 individually decorated guestrooms • Fully equipped kitchens in each room • Free WiFi and satellite programming for entertainment • Distance of 20.4 km from Cape Town Intl. Airport (CPT) • Close proximity to popular attractions such as Table Mountain (4.2 km) and Camps Bay Beach (4.8 km) • 4 outdoor swimming pools and a fitness center • Babysitting services available • Business amenities like 24-hour front desk and luggage storage • Free onsite parking and roundtrip airport shuttle for a surcharge

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Bell staff/porter

Indoor pool

Baby Sitting / Child Services

Hiking

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Bell staff/porter

Indoor pool

Activities

Baby Sitting / Child Services

Hiking

Services

Gym

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher.

This property is professionally cleaned.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: ZAR 2000 per stay.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher.

This property is professionally cleaned.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: ZAR 2000 per stay.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

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Amenities

Location

Marina Rd, Cape Town, Western Cape, 8001

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Ratings & Reviews

4.5/5

271 Ratings

Fatima Wawda

5/5

19 Sep, 2023

I had a lovely experience here. However, it would be helpful if the emails I sent regarding some of the channels on DStv not working (particularly sports channels) , would be answered. A R50 per person was charged upon arrival. Staff were friendly and helpful. Beautiful view of Table Mountain, easy access to the Victoria Wharf Shopping centre and other amenities and markets. I would love to go back.

sachin jain

1/5

29 Dec, 2023

the day i checked in , harresment started by the management and the gm. they want clients to change rooms everyday even we had a infant with us. pls avoid this property

Salman

2/5

12 Aug, 2023

Okay for the price. No generators means power is off 4-8 hours every day. Good service overall but the housekeepers stole an expensive gift from our room while we were checking out. With all the prison-like security systems you'd think you can trust the cleaning staff.

Eshel Hason

3/5

5 Oct, 2022

We got a spacious and beautiful apartment with a view of Table Mountain on one side and a view of the Victoria and Alfred Wharf on the other. The apartment is equipped with all household appliances. The lights and WiFi work even during power outages. The place is clean and well secured. There is even reserved parking. The problem is in maintenance and service: the parents' shower has such a weak water jet that it is literally impossible to shower with it. Was not treated during our stay there (four nights). Two days in a row we came back in the evening and discovered that there were not enough bath towels for everyone. When calling the reception office, the average response time was about two hours. We ran laundry two days before departure (need to find a suitable time between power outages). Then it turned out that the clothes dryer was not working and it was forbidden to hang laundry to dry on the balcony. We got stuck with wet laundry a few hours before checkout. A good word to Bradley from the hotel staff who helped us take the laundry to dry in another apartment and returned it to us on time.

Fatima Wawda

5/5

19 Sep, 2023

sachin jain

1/5

29 Dec, 2023

the day i checked in , harresment started by the management and the gm. they want clients to change rooms everyday even we had a infant with us. pls avoid this property

Salman

2/5

12 Aug, 2023

Claire

5/5

31 Oct, 2023

Beautiful apartment in a fantastic location. Felt very safe, daily housekeeping and reception staff very helpful

Eshel Hason

3/5

5 Oct, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.