West Hotel Sydney, Curio Collection by Hilton

4.4/5(903 Reviews) rating

4 Star Hotel locationPin

Sydney, New South Wales

West Hotel Sydney, Curio Collection by Hilton exterior_detail

158

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About hotel

Experience the ultimate blend of luxury and accessibility at West Hotel Sydney, Curio Collection by Hilton. Our prime location in the bustling Central Business District puts you just steps away from the city's top attractions, including Wild Life Sydney Zoo, SEA LIFE Sydney Aquarium, and Madame Tussauds Sydney. With King Street Wharf a leisurely 3-minute stroll and Pitt Street Mall just a 7-minute walk away, you'll have effortless access to the best of Sydney. And with Sydney Airport only 17.7km away, getting here is a breeze. Our 4.5-star haven offers 182 lavish guestrooms, each thoughtfully designed with modern amenities to ensure your comfort and convenience. Stay connected and productive with in-room wireless internet access, LCD televisions, and work desks. Unwind in your private bathroom with complimentary toiletries and a hairdryer, or rest easy knowing your valuables are secured in the in-room safe. After a day of exploration, take advantage of our 24-hour fitness center for some well-deserved relaxation, or soak in the stunning views from our charming garden. As our guest, you'll also enjoy complimentary wireless internet and concierge services for added convenience. Our dry cleaning/laundry services, 24-hour front desk, and multilingual staff are at your service for any needs that may arise during your stay. Plus, our hotel boasts stylish conference space and a sophisticated meeting room for your next event. Indulge your taste buds with an exquisite dining experience at Solander Dining, featuring mouth-watering Modern European cuisine. For a more intimate setting, take advantage of our 24-hour room service, or unwind with a refreshing drink at our elegant bar/lounge. Satisfy your morning cravings with a freshly cooked breakfast on weekdays from 7:00 AM to 9:30 AM, and on weekends from 7:30 AM to 10:30 AM for an affordable rate. Book West Hotel Sydney, Curio Collection by Hilton online now and discover the ultimate combination of luxury and affordability in the heart of Sydney at 65 Sussex Street, New South Wales2000, Australia.

Highlights

• Located in the heart of Sydney's Central Business District • Just 17.7 km from the airport and a short walk from the railway station • Luxurious 4.5-star hotel with 182 stylish guestrooms • Steps away from top attractions like King Street Wharf and Pitt Street Mall • Convenient access to popular tourist spots like SEA LIFE Sydney Aquarium and Madame Tussauds • 24-hour fitness center and stunning garden views for relaxation and recreation • Wide range of amenities including complimentary WiFi and concierge services • Perfect for both casual and business travelers with conference facilities and event spaces • Mouthwatering Modern European cuisine at Solander Dining and a bar/lounge for evening drinks • Daily cooked-to-order breakfasts available for a fee on weekdays and weekends

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

182

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Concierge desk

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: AUD 100.00.

We have included all charges provided to us by the property..

Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: AUD 100.00.

We have included all charges provided to us by the property..

Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹15,061

₹16,279

7% OFF

+ ₹1,511 taxes / night

Earn 165 Reward Points

Select Rooms

OPTION 1

Refundable

₹15,061

₹16,279

7% OFF

+ ₹1,511 taxes / night

Update Price

Earn 165 Reward Points

Amenities

Location

Sussex St, Sydney, New South Wales, 2000

View on Maps

Ratings & Reviews

4.4/5

903 Ratings

Emma Summerville

1/5

2 Dec, 2023

Not a great experience. Check in time is advertised as 3pm. Came to check in at 3.30pm only to be told the room isn’t ready (had an event to get ready for at 5pm) no phone call ahead of time to advise this. Just told on check in “had a late check out in that room” probably don’t offer late check out if a room is booked straight after. Had to get ready in lobby bathroom due to this. The service was terrible. We were told the room would be ready in an hour and that a text would be sent when ready. No message was sent. We checked after an hour only to be told our room was ready. No idea how long it had been ready for. Only an apology for this. The room is very small. Fine for a nights stay, but you wouldn’t want to stay any longer. The only good thing is it is in a good spot and it is quiet. There are far better hotels in this area. Would not come back and stay here.

Julie Egitto

3/5

10 Dec, 2023

Location is good, few minutes you’d be in the wharf. very close to a lot of pubs too. the room is a bit small and the AC is not that great. so it got a bit stuffy inside. on a positive note, the room is very clean. i don’t particularly like the smell of the complimentary lotion, shampoo and soap. they might want to reconsider the scent. there’s only 2 lifts and one of them isn’t working this weekend so takes a bit of time going up and down.

Greg Whitaker

5/5

15 Jan, 2024

Excellent stay here downtown Sydney. Clean updated hotel, with good amenities and the bar/restaurant downstairs was really nice... Loved the ambience with all the plants and such. Hotel staff was friendly and very helpful too. Location A+ short walk to everything in CBD Sydney, restaurants, wharfs, etc.

Micheal G

4/5

3 Sep, 2023

The room was great, and amenities were great, too. Friendly staff and modern rooms. Small and comfortable. Great bathroom and shower. Perfect pressure. The towels were very crunchy and dry. Not soft at all, and had a bleach smell to them . I didn't wear the robes as they were like sand paper. Definitely need to invest in some new soft ones. The bed was good. Not as comfortable as soft as I would have liked, but that was more of a personal circumstance. The room was cleaned well and very tidy. Housekeeping did a fantastic job. Loved the complementary snacks ,coffee , tea, and waters. Would recommend this hotel.

Emma Summerville

1/5

2 Dec, 2023

Julie Egitto

3/5

10 Dec, 2023

Greg Whitaker

5/5

15 Jan, 2024

Ken J Safsten

5/5

7 Oct, 2023

Gorgeous + stylish inside and out - especially loved the atrium. Personable staff - always greeting with a smile and asking how our day was. The attached restaurant was lovely. Breakfast spread was varied. Dinner selection was delectable. Staff also very friendly and engaging. Our stay felt like a home away from home!

Micheal G

4/5

3 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.