West Point Capsule

3.9/5(15 Reviews) rating

2 Star Hotel

1/14

About hotel

Welcome to West Point Capsule, a luxurious and sophisticated destination in Almaty, Kazakhstan. Situated in the vibrant Bostandyk District, our capsule hotel offers a unique blend of modern elegance and historic charm, making it the ideal choice for discerning travelers seeking a memorable stay. From lavish furnishings to exquisite art collections, every detail at West Point Capsule is designed to create an inviting and luxurious atmosphere that exceeds expectations. Located just a 5-minute drive from Almaty Central Stadium and the National Museum of Kazakhstan, our hotel offers easy access to iconic landmarks and hidden gems that showcase the rich culture and history of the region. Whether you're a leisure traveler looking for relaxation or a business traveler seeking a productive stay, West Point Capsule has everything you need for a truly unforgettable experience. Step into one of our 45 air-conditioned guestrooms and make yourself at home in a space that exudes comfort and style. Prepare your meals in the shared/communal kitchen, stay connected with complimentary wireless Internet access, and unwind in a bathroom featuring showers, complimentary toiletries, and slippers. For those looking to explore the local attractions, Kazakhstan Museum of Arts, Kasteev State Museum of Arts, and the Presidential Palace are all within a mile of the hotel. Indulge in convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance to enhance your stay. Our 24-hour front desk, complimentary newspapers in the lobby, and dry cleaning/laundry services ensure that your needs are met with the highest level of hospitality. For those arriving by air, Almaty International Airport is just 13.1 miles away, making travel to and from the hotel a breeze. Immerse yourself in the local culture and attractions near West Point Capsule, and discover the beauty and history of Almaty at your doorstep. Whether you're looking to relax in a luxurious suite, enjoy breathtaking views from your room, or savor exquisite dining options that celebrate local flavors and international cuisine, West Point Capsule offers a range of accommodations and amenities to suit every guest. Book West Point Capsule online today and experience the perfect blend of modern sophistication and historic charm in the heart of Almaty, Kazakhstan..

Highlights

• Well Situated in Almaty (Bostandyk District), West Point Capsule is just a 5-minute drive from Almaty Central Stadium and National Museum of Kazakhstan. • Explore nearby attractions such as Kazakhstan Museum of Arts, Kasteev State Museum of Arts, and Kazakhstan Independence Monument, all within a 2 km radius. • Stay in one of the 45 air-conditioned guestrooms with access to a shared kitchen and complimentary wireless Internet. • Refresh in the bathrooms equipped with showers, complimentary toiletries, and cozy slippers for your comfort. • Enjoy amenities like free Wi-Fi, a common area with a television, and tour/ticket assistance for a hassle-free stay. • Business travelers can benefit from services like complimentary newspapers, dry cleaning, and a 24-hour front desk. • Take advantage of the roundtrip airport shuttle for a surcharge and free self-parking available on-site. • Immerse yourself in the local culture with attractions like Central State Museum, Respublika Alanghy, and Auezov Kazakh Drama Theatre nearby. • Indulge in a variety of dining options ranging from casual cafes to gourmet restaurants within a short distance from the hotel. • Experience the vibrant city of Almaty with easy access to major landmarks and recreational spots, making it an ideal choice for both leisure and business travelers.

Quick Facts

Check-In

12:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

24-hour front desk

Locker Room

Newspaper

Smoke-free property

Coffee/tea

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Locker Room

Newspaper

Smoke-free property

Food & Beverages

Coffee/tea

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

Children not allowed.

Special check-in instructions

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself..

Children 3 years old and younger are not permitted at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

Children not allowed.

Special check-in instructions

Children 3 years old and younger are not permitted at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Baytursynova St, Almaty, 050013

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Ratings & Reviews

3.9/5

15 Ratings

Moritz C

1/5

27 Jul, 2019

We had a reservation and told that we arrive in the morning. But when we arrived we first of all looked for about 20 minutes until we found the entrance and when we called the hostel we did not get any help. After a while we found it by help of others. The smell was bad, it did not look as nice as on the pictures but rather shabby. Also the stuff was extremely unfriendly again and not helpful but just told us we are too early for the checkin (we just wanted to place the luggag and told when we made the reservation that we arrive in the morning). Thus we just left the hostel and looked for another one!

Wojciech A

1/5

21 Jul, 2019

Hostel doesnt had our reserved room avieble

Тимофей Сергеевич

4/5

22 Sep, 2018

Interesting hostel with individual capsules. Very cozy. There is everything in terms of amenities. Equipped kitchen, washing machine, TV, Playstation. There are tons of board games. Two toilets and two showers. Everyone has their own locker. The prices are a little higher than in other hostels, but I think this is precisely why the population of residents here is very normal. Very clean, cleaned several times a day. As for the location, it's a tower. Metro 3 minutes walk. Historical city center. Arbat and Tsum are within walking distance. The good old Jubilee Store, 2 minutes. Works around the clock. Another advantage of the hostel is the reception desk, which is open 24/7. I recommend to all.

Moritz C

1/5

27 Jul, 2019

Wojciech A

1/5

21 Jul, 2019

Hostel doesnt had our reserved room avieble

Тимофей Сергеевич

4/5

22 Sep, 2018

Гулзира Базарбаева

5/5

27 Jul, 2019

Great hostel! Clean, comfortable. It's quiet at night. There are no residents who drink, mostly young people live there, all the guys are responsive and friendly. The administration is a big + for help in some issues.

Александр Краснов

3/5

7 Dec, 2019

Good place, there is not enough air in the capsules, poor cleaning of the premises, good administration but a little greyhound

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.