West Wood Hotel

4.6/5(190 Reviews) rating

4 Star Hotel

1/43

About hotel

Discover true comfort, convenience, and luxury at our exceptional 4-star hotel, ideally located in the heart of Nairobi's bustling Westlands district. West Wood Hotel offers 30 beautifully designed and air-conditioned rooms that provide modern amenities and an unparalleled level of comfort during your stay. Relax and recharge in our inviting outdoor pool, or take in the peaceful serenity of our terrace and garden. Our dedicated concierge services are available to assist you in booking thrilling activities and tours. Stay connected with complimentary Wi-Fi throughout the hotel and easily keep in touch with loved ones while you explore the dynamic city of Nairobi. Indulge in mouthwatering international cuisine at our on-site restaurant, Forest Bar. Experience the stunning views of our garden while sipping on a refreshing beverage from our poolside bar. For cozy nights in, our 24-hour room service will cater to all your needs. Our convenient location makes it easy for you to explore must-see attractions such as the Oshwal Religious Centre and the popular Sarit Centre. As a hub for business travelers, we are in close proximity to organizations like the UNHCR Kenya and Aga Khan University Nairobi. Other top destinations such as the Nairobi National Museum and Kenya National Theatre are just a short drive away. We understand the demands of the modern business world, which is why we offer a fully equipped business center, complimentary newspapers, and dry cleaning/laundry services. We also provide free self-parking and a convenient airport shuttle service for a small fee, making your travels hassle-free. Experience the best of Nairobi at West Wood Hotel, where comfort and luxury seamlessly blend together. Book your stay with us today and embark on an unforgettable journey in this vibrant city. Our Eldama Ravine Road address in Westlands, Kenya, makes it easy for you to reach us as you explore and indulge in all that Nairobi has to offer. Don't forget to take advantage of our affordable West Wood Hotel room prices and book your stay online for a stress-free experience.

Highlights

• Prime location near Westgate Shopping Mall • A 4-star hotel with 30 air-conditioned rooms • Close proximity (1.3km) to the Sarit Centre, Diamond Plaza II, and UNHCR Kenya • Luxurious amenities including an outdoor pool, terrace, and garden • Convenient for both casual and business travelers • Complimentary Wi-Fi and entertainment options in rooms • Convenient distance (22.3km) from Jomo Kenyatta Intl. Airport • Business center and concierge services available • Delicious international cuisine at the on-site bar/lounge • Option for 24-hour room service and airport shuttle • Budget-friendly and comfortable stay option in Nairobi.

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Snack bar

Vending machines

Designated Smoking Areas

Library

Terrace

Concierge desk

BBQ/Picnic area

Hiking

Breakfast available

Airport shuttle service

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Snack bar

Vending machines

Designated Smoking Areas

Library

Terrace

Concierge desk

Activities

BBQ/Picnic area

Hiking

Food & Beverages

Breakfast available

Services

Airport shuttle service

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Pet Policy

Pets not allowed.

₹5,697

₹7,472

24% OFF

+ ₹1,280 taxes / night

Earn 69 Reward Points

Flat ₹996.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹5,697

₹7,472

24% OFF

+ ₹1,280 taxes / night

Update Price

Earn 69 Reward Points

Flat ₹996.75 off included with coupon INTSTAY

Amenities

Location

Eldama Ravine Rd, Nairobi

View on Maps

Ratings & Reviews

4.6/5

190 Ratings

Paulette christine

5/5

14 Oct, 2023

We held my sister's graduation party here based off trip advisor and it was the best choice to be honest. The place has a amazing packages be it graduation, baby showers, anniversaries and it's quite pocket friendly as well. They offered us a complementary swimming package and it was amazing since we had kids with us who enjoyed their stay.. The staff were quite friendly all through and made sure we were comfortable. We had such an amazing experience. Would deff recommend it again to anyone?!

Caroline Mwangi.

4/5

25 Dec, 2023

Great service from Mike. Always happy to help. Very serine environment, Sumptuous meal served on Christmas day. Family really enjoyed our stay. Customer service was top notch.

Grace Agenda

3/5

1 Jan, 2024

We stayed for 5 days. Meals were repetitious, but very well done, fresh and inviting. All the staff are responsive though theyre understaffed

Rachel Osewe

4/5

29 Apr, 2023

What a beautiful place. The environment is so zen surrounded by nature. So many small events happen here. It’s the perfect location to hold conferences, birthdays, showers and even propose. They have plenty of rooms and garden space to accommodate different groups. Their food was really good, I particularly loved the chicken stir fry. Visited on a weekend and there was happy hour on cocktails throughout the day. You might want to confirm this before ordering.

Paulette christine

5/5

14 Oct, 2023

Caroline Mwangi.

4/5

25 Dec, 2023

Great service from Mike. Always happy to help. Very serine environment, Sumptuous meal served on Christmas day. Family really enjoyed our stay. Customer service was top notch.

Grace Agenda

3/5

1 Jan, 2024

We stayed for 5 days. Meals were repetitious, but very well done, fresh and inviting. All the staff are responsive though theyre understaffed

Patricia Wattimena

4/5

8 Sep, 2023

The room is spacious, and the garden is pretty. This is a very green hotel. Sometimes the wifi can't reach your room, so it is better to negotiate with the hotel that if your wifi is not working in the room, you can change the room. check in advance. Location is good. Very close to city centre and the malls or markets.

Rachel Osewe

4/5

29 Apr, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.