Winston Apartments

4/5(214 Reviews) rating

3 Star Hotel locationPin

Melbourne, Victoria

145

1/145

About hotel

Immerse yourself in the vibrant energy of Melbourne with a luxurious stay at Winston Apartments. Our premier aparthotel is nestled in the bustling heart of the city, offering a variety of affordable accommodations suitable for all types of travelers. Choose from one of our 23 spacious and air-conditioned rooms, each equipped with full-sized refrigerators, ovens, and kitchenettes for your convenience. Relax and unwind in front of the 40-inch LED TV, featuring a wide selection of premium channels, and stay connected with complimentary high-speed wireless internet. With designated sitting areas and ample work desks, our rooms cater to both leisure and business travelers with ease. Conveniently located just off Collins Street, our guests have easy access to Melbourne's top tourist attractions. Take a leisurely stroll to the SEA LIFE Melbourne aquarium or the Melbourne Convention and Exhibition Centre, or venture a bit further to experience the buzzing atmosphere of Crown Casino, Marvel Stadium, and the Southbank Promenade - all within a kilometer of our hotel. Escape the hustle and bustle of the city with our indoor pool, spa tub, and sauna. Stay connected with paid wireless internet and get expert advice on planning your itinerary from our friendly tour and ticket assistance team. Business travelers will find our express check-in and check-out services, dry cleaning and laundry facilities, and self-parking options to be extremely convenient. Kickstart your day with a delicious continental breakfast, delivered straight to your room, and enjoy our convenient room service throughout the day. Whether you're visiting Melbourne for work or leisure, Winston Apartments offers a comfortable and affordable home away from home experience. Book your stay with us online today and take advantage of our special Winston Apartments room prices. Don't wait, secure your spot at 568 Collins Street, Victoria3000, Australia and make sure to book Winston Apartments Online now!

Highlights

• Centrally located near Crown Casino • Steps away from Collins Street for shopping and dining • Only 10-minute walk to Crown Casino • Rooms with fully equipped kitchens and free Wi-Fi • Indoor pool, spa tub, and sauna for relaxation • Short distances (in kilometers) from various attractions like SEA LIFE Melbourne and Melbourne Skydeck • Perfect for both casual and business travelers • Luxury, boutique, and budget options available • Conveniently close to Melbourne Airport and Essendon Airport • Express check-in and check-out, as well as dry cleaning and laundry services available

Quick Facts

Check-In

9:30 AM

Check-Out

10:00 AM

Rooms

Popular Amenities

Lift/ Elevator

Multilingual Staff

Smoke-free property

Indoor pool

Sauna

Hiking

Breakfast available

Show all Amenities

General Amenities

Lift/ Elevator

Multilingual Staff

Smoke-free property

Indoor pool

Sauna

Activities

Hiking

Food & Beverages

Breakfast available

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property is professionally cleaned.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Property uses a professional cleaning service.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: AUD 300.00 per stay.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

The property is professionally cleaned.

The front desk is open daily from 9:30 AM - 4:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property is professionally cleaned.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Property uses a professional cleaning service.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: AUD 300.00 per stay.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

The property is professionally cleaned.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

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Amenities

Location

Collins St, Melbourne, Victoria, 3000

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Ratings & Reviews

4/5

214 Ratings

Lê Cát Tường Vũ

5/5

23 Dec, 2023

Got really worried reading the bad comments but the experience was nothing like that. We got a room on level 52, and the view was out of this world. The room was clean, the elevators were usable. They notified the bond beforehand and released it on time. It only took less than 10 mins on tram to the CBD. There’s nothing else i can ask for, 100% will be back for my next stay in Melbourne.

Anna P

2/5

29 Nov, 2023

Room was beautiful with a beautiful view, but was very dodgy in the sense that all of the elevators were broken and we took the stairs and the doors were broken. People got stuck for hours in elevators and we were stuck in stairwell. Staff friendly. Had to leave early and swap hotels.

Belinda McQueen

1/5

5 Dec, 2023

Online pictures do not give a true representation of this apartment! Couch, carpets, mattresses, pillows, linen all heavily stained. Bathroom was dirty with hair in the corners of bathroom floor & in shower. Sofa bed was broken so unable to be used. Dining chairs were broken as screws were missing so unsafe to be used. Dishwasher & fridge both stunk. Cigarette butts on balcony. Smoke alarms were both disconnected. Furniture in both bedrooms & lounge were all damaged. Limited amenities, no access to pool or gym. Only 1 lift in use for whole building & that was broken 4 of the 5 days. Only 1 set of keys, so unable to do separate activities. Interrupted by a fire inspection that was meant to be carried out on the day we checked out. All in all a very disappointing experience. Do not recommend this place at all!

B3NT3R

1/5

27 Jul, 2023

Can’t even rate this place, firstly we checked in and was told there was a slurpee stain on the floor, entered the room, couch was stained, 2 bdrm apartment was so small we had 4 adults staying and couldn’t even fit luggage in the second bedroom, bathroom was tiny couldn’t put toilet back anywhere. Toilet leaked, was not clean, no face washer supplied. They took a $300 bond and took 4 weeks to return it. The car park was a nightmare, you had to enter via a lane way at the back then go through a lobby to a lift then from that lift into another lift, they charged $30 per night and the underground car park smelt like a tip, the stench was unbearable. To check out of the car park you had to call them and they came to get your keys. The location was ok, but any hotel in melbourne is a good location, do your self a favour and spend your money in a nicer hotel for the same amount of money they are charging. Definitely wouldn’t recommend to stay here and would never stay here again

Lê Cát Tường Vũ

5/5

23 Dec, 2023

Anna P

2/5

29 Nov, 2023

Belinda McQueen

1/5

5 Dec, 2023

B3NT3R

1/5

27 Jul, 2023

Joyce Mudaliar

1/5

21 Aug, 2023

they have no care for your bond refund which is $500 and will only release it once you’ve taken the time to call and text several times. They also don’t notify about the bond charge until after you’ve booked, a few days before your check-in. Don’t waste your time and money. It is very unprofessional.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.