Wombat's City Hostel London

My experience as a guest had everything to be wonderful, but it ended up being a little frustrating. I was very well attended to at check in (I arrived a little late, almost midnight), and the hostel facilities (bed and bathrooms) are clean and comfortable (in line with the price paid). I had no problems with the basics. However, the issue of locker security and services was disappointing. I left some purchases in one of the lockers, as I was going to spend a few days in Wales, but I was going back to London 8 days later, as I was going back to my country from there and I didn't want to carry too much weight on the train. I asked the employee if it would be okay to leave my belongings there all those days, and he said no, I would just leave a note next to the bag (and that's what I did), and pay the difference when I picked up the items. When I returned to the place 8 days later, I discovered that the locker where I left my purchases had the belongings of another guest, and that my purchases had disappeared... The employees searched, but did not find my things and, 'apparently', the system of cameras didn't reveal much. At least, the place manager reimbursed me the amount I had spent on purchases. I suggest, however, improving this issue (both employee training and security), as the money returned, but the sentimental value linked to the products that I lost, unfortunately were lost somewhere in greater London (or who knows, in another near city...). Unfortunately, I will not be staying there again.

I stayed here for the two nights I was in London in a 4 bed room and I was extremely comfortable when doing so. The beds were comfortable, and I really liked that each bed had curtains, USB ports, a safe and even a little fan. The location was super clean. There is even an elevator to get to your floor(s) if you cannot take the stairs. The lockers in the room are big enough to store my carry on bag and book bag and it was nice you didn’t have to worry about having a lock as the locker doors locked with the room key card.The location was easy to get to and around a lot of pubs/restaurants! It was also not too far from the London sights. I enjoyed my stay and would certainly stay here again should I visit London again!