ZamZam Hotel

3.7/5(93 Reviews) rating

4 Star Hotel

1/82

About hotel

Location: A stay at ZamZam Hotel places you in the heart of Baku, within a 5-minute drive of Baku City Circuit and Baku Crystal Hall. This 4-star hotel is 0.9 mi (1.5 km) from Upland Park and 1.2 mi (2 km) from Caspian Sea.Rooms: Make yourself at home in one of the 45 air-conditioned rooms featuring minibars and flat-screen televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Caspian Sea - 0.9 km / 0.5 mi
Dənizkənarı Milli Park - 1.3 km / 0.8 mi
Baku City Circuit - 1.3 km / 0.8 mi
Azerbaijan Carpet Museum - 1.3 km / 0.8 mi
Upland Park - 1.6 km / 1 mi
Baku Crystal Hall - 1.6 km / 1 mi
Flame Towers - 1.7 km / 1 mi
Philarmonia Garden - 1.8 km / 1.1 mi
Azerbaijan State Philharmonic Hall - 1.8 km / 1.1 mi
Maiden's Tower - 2.2 km / 1.4 mi
Palace of the Shirvan Shahs - 2.3 km / 1.4 mi
Sabir Park - 2.5 km / 1.5 mi
Nizami Museum - 2.6 km / 1.6 mi
Fountain Square - 2.7 km / 1.7 mi
Nizami Street - 2.8 km / 1.7 mi

The preferred airport for ZamZam Hotel is Baku (GYD-Heydar Aliyev Intl.) - 29.9 km / 18.6 mi

Amenities: Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, a hair salon, and a television in a common area. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.Business Amenities: Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Baku? This hotel has facilities measuring 1615 square feet (150 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Dining: Enjoy international cuisine at ZamZam, a beachfront restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Accessible parking

Valet parking

Designated Smoking Areas

Concierge desk

Banking services

Bicycle rentals

Coffee/tea

Airport shuttle service

Beauty Shop/Salon

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Accessible parking

Valet parking

Designated Smoking Areas

Concierge desk

Banking services

Bicycle rentals

Food & Beverages

Coffee/tea

Services

Airport shuttle service

Beauty Shop/Salon

Business

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: AZN 1.30 per person, per night.

We have included all charges provided to us by the property..

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself..

Cashless payment methods are available for all transactions.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are allowed.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: AZN 1.30 per person, per night.

We have included all charges provided to us by the property..

Cashless payment methods are available for all transactions.

Pet Policy

Pets not allowed.

Service animals are allowed.

Service animals are exempt from fees/restrictions.

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Amenities

Location

Qurban Abbasov, Baku, 1003

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Ratings & Reviews

3.7/5

93 Ratings

Kamran Shaukat Ali Khan

5/5

4 Dec, 2023

I cannot think of a better location and for this price, I think I found the best value. The rooms are very clean, the washroom is super; clean which stands as the most important factor for when deciding on where you wanna stay. The breakfast is included and it's just the right menu. Boiled eggs 🥚, omelette, various types of 🧀 cheese, mashed potatoes, sausage 🌭, pepperoni, porridge, fresh tomatoes 🍅 and cucumbers 🥒, milk cream, bread loaf 🍞 and tea coffee. It could be presented better. The carpet is worn out and there is some traffic noise (that you gotta bear if you want to near the Caspian Sea)

Jianxiong Li

5/5

1 Dec, 2023

Good location and clean room. Nice staff. The hotel even provided me early breakfast as I had to leave early

Anjula Malshan

1/5

8 Oct, 2023

One of the worst hotel in Baku Town. I had the booking confirmed and even I confirmed to them one day before via WhatsApp. Yet they failed to offer me the room at 11.00PM on the night yet I had no where to go. Manager Faud mentioned that it's a technical issue and I don't know how they could simply over book. I stayed for a while and found out they did the same for few more people. This hotel is part of the Baku Panorama Hotel and I would not recommend to anyone. It has completely ruined my vacation.

Kamran Shaukat Ali Khan

5/5

4 Dec, 2023

Jianxiong Li

5/5

1 Dec, 2023

Good location and clean room. Nice staff. The hotel even provided me early breakfast as I had to leave early

Anjula Malshan

1/5

8 Oct, 2023

Saudi Awesome

5/5

8 Jan, 2024

Rooms are great quality for the price the service is amazing and the location in the center everything is near and i havent faced hard time going places thanks zam zam hotel❤️

Jamileh Albarmawi

4/5

2 Jan, 2024

Very reasonable prices and good location. The rooms are good but the soundproof needs a little improvement.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.