Zurin Charm Hotel

4.5/5(301 Reviews) rating

2 Star Hotel locationPin

Lisbon, Lisboa Region

1/38

About hotel

Welcome to the bustling and invigorating heart of Lisbon – where luxury and charm coexist at the Zurin Charm Hotel. Situated in the lively City Center at R. Dom Carlos de Mascarenhas 46, Lisboa1070-069, Portugal, our hotel boasts a prime location within easy reach of all the city's top attractions. From the picturesque Rossio Square to the majestic Commerce Square, our hotel serves as the perfect base for immersing yourself in the vibrant energy of Lisbon. Featuring 36 elegantly designed guestrooms, equipped with all the modern amenities necessary for a comfortable and convenient stay. With minibars, espresso machines, and complimentary Wi-Fi at your disposal, our hotel has everything to meet your needs. Each room offers a harmonious blend of style and functionality, providing you with the perfect retreat to unwind and recharge. Aside from our strategic location, our hotel boasts exceptional facilities that further elevate your experience. With a cozy communal living room, complete with complimentary Wi-Fi, guests can come together to relax and connect. Let yourself be immersed in the warm and cozy ambiance of our hotel and leave all your worries behind. For those eager to explore the wonders of Lisbon, our hotel's proximity to top attractions such as Eduardo VII Park, Botanical Garden, and the historic Castle of São Jorge make it an ideal choice. Those inclined to indulge in some retail therapy will be delighted with our hotel's convenient access to the Amoreiras Shopping Center and El Corte Ingles Mall. After a day of adventure, indulge in a scrumptious buffet breakfast, served daily at our hotel. And for added convenience, our 24-hour front desk, luggage storage, and elevator make it effortless to navigate and enjoy all levels of our hotel. If ease of travel is a priority for you, look no further – our hotel is just 10 kilometers away from Humberto Delgado Airport and a short 19 kilometers from Cascais Airport. With seamless access to the Zurin Charm Hotel, arriving or departing from the city has never been easier. Ready to experience all that Lisbon has to offer? Book Zurin Charm Hotel online now and discover the true magic of this enchanting city. Whether you're traveling for business or leisure, our affordable accommodations and exceptional service will make you feel right at home. Come and embark on a memorable journey with us at the Zurin Charm Hotel.

Highlights

• Located in Lisbon City Center • Close distance to Rossio Square and Eduardo VII Park • Within 4.2km from Commerce Square and 4.3km from Castle of São Jorge • 36 guestrooms with minibars and free WiFi • 0.6km from Eduardo VII Park • Less than 1km from Amoreiras Shopping Center and Marquis of Pombal Square • Within 2km of Avenida da Liberdade and Botanical Garden • 24-hour front desk and luggage storage • Complimentary WiFi and communal living room • Ideal for both casual and business travelers • Various budget, boutique, and luxury options available • Easy access to Humberto Delgado Airport (10km) and Cascais Airport (19km)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and a shield is in place between staff and guests in main contact areas.

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and a shield is in place between staff and guests in main contact areas.

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

R Dom Carlos de Mascarenhas, Lisbon, Lisboa Region, 1070-069

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Ratings & Reviews

4.5/5

301 Ratings

Anna

5/5

7 Jan, 2024

This was my first hotel experience and I truly don’t know how it will be topped. It started off by welcoming (singing) gentlemen man at the front desk giving us a free upgrade. When we got to our room we noticed we got a balcony with a spectacular view. And the lady in charge of the breakfast is really sweet. She saw the review my brother gave to the hotel and let his take some food from the breakfast bar to our room. The staff are nice genuine people. I really loved my stay in Portugal and a big thanks it to this hotel. They are also an Islamic hotel. Everywhere is clean and they have these cool touch screen lifts. I love the marble stairs as well.

Matt

5/5

18 Dec, 2023

Amazing staff, the gentleman at the reception in the morning is incredibly helpful, the lady that was in charge of the all you can eat breakfast is very nice and welcoming too. Overall the staff are nice people and the room is spacious and clean. They even gave us a nice balcony too which has a great view of some parts of Lisbon. Still have 5 more days left but overall, I have nothing bad to write about them

Gene Golden

5/5

29 Oct, 2023

Very nice modern hotel in Lisbon, Portugal. Good breakfast. Anderson, the young man at the registration desk was extremely pleasant, and so helpful. He also spoke wonderful English 😊 The ONLY "downside" was that it is in the pathway of landing planes --- but you get used to them very quickly. I actually liked it 😁

Julian

5/5

22 Sep, 2023

Fantastic hotel, very modern interior where the owners have really thought of everything. All the staff are extremely friendly and helpful, especially Catarina, who went out of her way to help and give advice. The hotel has genuinely nice staff and I can only recommend staying here. It may not be in the centre. But not an issue as the cab fares into town start at €3.50 and take 15 to 20 minutes to get to most attractions. Although, if you travel at peak times, which seems to be around 6-8.30pm, the journey will take longer and it will cost around €9 to get from the centre. So unless you enjoy being thrust into a throng of tourists as soon as you leave your hotel, and paying tourist prices for everything (€2.50 shop prices for a coke) you're going to save yourself a hell of a lot of money staying away from the centre. In fact, it's a bonus as while you can't fully escape tourists in Lisbon, you have a chance to explore a part of Lisbon which is a bit more Portuguese. A local restaurant two minutes from the hotel oddly called "A Valenciana" is full of locals and does pretty decent Portuguese roast chicken, rice and chips. The chips weren't really necessary nevertheless a huge and tasty meal for two including a starter and two soft drinks came to €24. Try finding that in the centre of any capital in Europe, let alone Lisbon. What I noticed though is that the interior design of the hotel is good, corners have been cut. As an example the laminate flooring is not the highest quality. It's clear this will be a case of "buy cheap, buy twice" as it will need reflooring in a few years. Not an issue for guests, but a future issue for the hotel. I would suggest that it's better to get more durable items rather than replacing and possibly given guest a bad impression of an otherwise superb hotel.

Mark Stoop

5/5

13 Sep, 2023

We really enjoyed this small boutique hotel in a very local area. The staff are super super friendly and help with everything. Don’t believe any negative reviews, if you read them they eg. say “very far from the city centre” yeah well that’s your own responsibility to be aware of that 😂. Thanks again Zurin hotel for a memorable stay with you guys for an excellent value for money experience!

Anna

5/5

7 Jan, 2024

Matt

5/5

18 Dec, 2023

Gene Golden

5/5

29 Oct, 2023

Julian

5/5

22 Sep, 2023

Mark Stoop

5/5

13 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.