Zwin Zwin Boutique Hôtel & SPA

4.3/5(972 Reviews) rating

3 Star Hotel

206

1/206

About hotel

Welcome to Zwin Zwin Boutique Hôtel & SPA, a luxurious oasis in the heart of Marrakech that caters to discerning travelers seeking a unique and unforgettable experience. Located in the vibrant Medina district, our boutique hotel is just a 10-minute walk from iconic attractions such as Jemaa el-Fnaa and Bahia Palace, offering a perfect blend of modern sophistication and historic charm. Step into a world of architectural elegance and interior design that showcases lavish furnishings, art collections, and a welcoming atmosphere that sets us apart from the rest. Each of our 14 individually decorated guestrooms exudes a sense of luxury and comfort, featuring complimentary wireless Internet access, rainfall showerheads, and other modern amenities to ensure a relaxing stay. Immerse yourself in the local culture and explore nearby landmarks like Mellah Market, Dar Si Said Museum, and El Badi Palace, all within easy reach of our hotel. Indulge in a range of world-class amenities, from rejuvenating spa treatments and wellness services to exquisite dining options that celebrate local flavors and international cuisine. Our attentive staff is dedicated to providing exceptional hospitality and personalized service, ensuring that every guest enjoys a memorable stay. Whether you're here for leisure or business, Zwin Zwin Boutique Hôtel & SPA offers everything you need for a truly unforgettable experience. Book Zwin Zwin Boutique Hôtel & SPA online now and discover the perfect blend of luxury, comfort, and convenience in the heart of Marrakech. Your journey to relaxation and rejuvenation begins at 10 riad mokha, Morocco..

Highlights

• Conveniently located in Marrakech (Medina), within a 10-minute walk of Jemaa el-Fnaa and Bahia Palace • Close proximity to key attractions such as Mellah Market, Dar Tiskiwin Museum, and El Badi Palace • Individually decorated guestrooms with complimentary Wi-Fi and rainfall showerheads • On-site spa offering massages, body treatments, and facials for relaxation • Complimentary full breakfast served daily at the hotel's restaurant • Amenities include concierge services, shuttle to nearby theme parks, and express check-out • Nearest major airport, Menara Airport (RAK), is just 6.3 km away • Business amenities include dry cleaning/laundry services and 24-hour front desk • Diverse dining options available, from casual to gourmet experiences • Ideal for both leisure and business travelers seeking a unique stay in Marrakech

Quick Facts

Check-In

12:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Designated Smoking Areas

Terrace

Concierge desk

Airport shuttle service

Train Station Pickup Service

Transportation

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Designated Smoking Areas

Terrace

Concierge desk

Services

Airport shuttle service

Train Station Pickup Service

Transportation

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age..

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

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Amenities

Location

Schwanthalerstra�e, Marrakech

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Ratings & Reviews

4.3/5

972 Ratings

Rike Lom

4/5

24 Dec, 2023

The room was extremely clean and very modern. The staff was very friendly and accommodating. The TV in the room was a smart TV so we were able to cast, which was nice. The only two negative things were that it was difficult to get to the room with my luggage because you first need to go up a few stairs before you get to a second lift to take you to the correct floor and I was unable to check in early.

Faisal Amin

5/5

2 Jan, 2024

I'm thoroughly impressed with this hotel! The value for the price is outstanding. It's conveniently located near the central station, making it a breeze to explore the city's top attractions. The service has been exceptional—friendly and efficient. Definitely a 5-star experience!

Oleksii Sementsov

1/5

5 Jan, 2024

I highly DON'T recommend it. The staff is extremely careless, the management tolerates theft and deceives. I stayed in this hotel with my family on 18-20.12. 2023. Due to the the booking options, we had to move from one room to another for the second night. The receptionist promised to deliver a bed for a child for an additional fee and eventually forgot about it, as a result of which the room was not ready when we returned in the evening tired and had to ask twice and wait while the room was prepared right in front of us. But the most unpleasant event happened when we discovered that our hair straightener was missing after moving to another room. Fortunately, we were immediately able to talk to the people who were staying in our previous room, who told us that they did not find our device and even allowed us to check the room. Thus, our device could only disappear while the room was being cleaned, after we changed it to another one. My pregnant wife informed the receptionist about this, who took absolutely no action for the whole day, as did the administrator. In the evening I appealed again with complaints and intend to call the police, which did not happen only because we were late for the train. Only then did the hotel manager unequivocally hint that in fact our device could have been taken by the staff when cleaning the room (they have two cameras on the floor) and, looking me in the eyes, he promised to send me either it or compensation by mail. He said that our family had sunk into his soul and he wanted to help us. I left him all my contact details and have not received any response till yet.

Liquid Metalman

4/5

27 Nov, 2023

Had a decent enough stay whilst visiting Munich. The rooms were okay, a bit dark and the showers could be better. Bed was comfy, restaurant provide an ample choice for breakfast and the reception area is trendy. With a few minor improvements, this place could be brilliant. Just missed the mark in a number of areas, but not all bad. Never had a problem with the staff. They were always very polite with myself and my group.

Rike Lom

4/5

24 Dec, 2023

Faisal Amin

5/5

2 Jan, 2024

Oleksii Sementsov

1/5

5 Jan, 2024

Liquid Metalman

4/5

27 Nov, 2023

Lucy C

5/5

23 Dec, 2023

My family & I had such a great experience here. Lovely rooms & great breakfast & an overall friendly atmosphere. Housekeeping were great with cleaning our rooms & made the stay even better. Would definitely recommend to visitors in Munich!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.