Frequently Asked Questions

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Duty Free

Flights

Cab Booking

Train

Adani Rewards

Pranaam

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Duty Free

Can I pre- order duty free products the day I fly? What are the duty-free allowances in different countries? What should I do if I can’t find the product I am looking for on Adani One app/web? See All

Flight Booking

Can I book flight tickets for infants on Adani One platform? What are the state guidelines for travel? What are the international guidelines for travel? See All

Rewards Exchange

How do I convert my Yes Bank reward points to Adani Reward Points? What is the step-by-step process for converting points to Adani Points? What is the conversion rate for Yes Bank reward points to Adani Reward Points? See All

Cab Booking

How do I book a cab on Adani One platform? How do I pre-book my cab on Adani One? In which cities is the airport cab booking facility available through Adani One platform? See All

Bus Booking

Why book online bus tickets on Adani One? How can I book online bus tickets on Adani One? What are the benefits of booking/buying bus ticket with Adani One? See All

Adani One ICICI Bank Credit Cards

What is the Adani One ICICI Bank Credit Card?  What are the types of Adani One ICICI Bank Credit Card along with their key benefits? Can I use my ‘Welcome Benefit: Flight Ticket Voucher’ for other travellers? See All

Personal Loans

Who can apply for a loan on Adani One? Does Adani Digital Labs have NBFC license? How does KreditBee work? See All

Group Flight Booking

What is Group Flight Booking? How is it different from a regular booking? What is the minimum number of travellers required for a Group Flight Booking? How do I book flights under Group Flight Booking? See All

Train Booking

How to book train tickets online? Do I have to create an account in order to book an IRCTC train ticket online? What is IRCTC's tatkal booking and how does it work? See All

Holidays Booking

What are Adani holiday packages? What are the benefits of purchasing a holiday voucher from Adani One? How do I purchase a holiday voucher? See All

Hotel Booking

When will my booking be confirmed? Where can I find my booking on Adani One App? How do I check-in at the hotel? See All

What’s Adani One's WhatsApp number? What all services does Adani One offer on WhatsApp? How can I subscribe to Adani One WhatsApp? See All

General Enquries

See All

Login & Sign-up

How do I create account on Adani One app/web? How do I login to my Adani One account? What if I don't receive an OTP due to poor network connectivity? See All

Payment

How can I pay for my order/bookings at Adani One? Can I pay with any Credit card? Is it safe to fill in my Credit card/ Debit card information on your app/website? See All

Adani Rewards

What is ‘Adani Rewards’? How do I earn Adani Reward Points? How do I redeem Adani Reward Points? See All

Baggage Trolleys

Are baggage trolleys available at Jaipur Airport? Where can I get baggage trolleys at Jaipur Airport? Can I take baggage trolleys beyond the security checkpoint? See All

Charging Points

Where can I find charging points at Jaipur International Airport? What is the purpose of charging stations at Jaipur International Airport? Are there any specific timings to use phone charging points at Jaipur International Airport? See All

Complaint System Feedback

How can I share my feedback about Jaipur Airport? Is there any contact number to register a complaint about Jaipur Airport? How should I register my complaint at Jaipur Airport in person? See All

Foreign Currency Exchange

Can I exchange currency at Jaipur Airport? Where can I exchange my currency at Jaipur Airport? Can I contact someone if I have a question regarding currency exchange at Jaipur Airport? See All

Information Desk

What kind of support can I get from Jaipur Airport's information desk? Where are the information desks located at Jaipur Airport? What are the timings of the information desk at Jaipur Airport? See All

Lost and Found

What if I lose something at Jaipur Airport? What are the chances of getting lost items back at Jaipur Airport? Whom do I contact if I have lost something at Jaipur Airport? See All

Lounge

Is there any lounge at Jaipur Airport? Where is the lounge located at Jaipur Airport? How can I access the lounge at Jaipur Airport? See All

Park and Go

Do I have to book for the park-and-go facility in advance? What are the charges for the park-and-go service at Jaipur Airport? What is the purpose of the park-and-go service at Jaipur Airport? See All

Parking Facility

Can I park my vehicle at Jaipur International Airport for a week? What are the parking charges at Jaipur Airport? Can I book parking at Jaipur International Airport? See All

Postal Service

Where is the post office located at Jaipur International Airport? What kind of services are offered by the post office at Jaipur Airport? Does the post office at Sanganer Airport offer delivery services? See All

RT-PCR

What is the RT-PCR test? Is it required to carry a negative RT-PCR report at the Jaipur International Airport? What are the charges for RT-PCR and Rapid RT-PCR tests at Jaipur Airport? See All

Smoking Zone

What is the purpose of smoking zone at Jaipur Airport? Where is the smoking zone located at Jaipur Airport? Where can I buy cigarettes from Jaipur Airport? See All

Special Assistance

Who can get special assistance at Jaipur International Airport? Is my personal mobility equipment allowed at Jaipur International Airport? Where can I get wheelchair assistance at Jaipur International Airport? See All

Wi-Fi Service

Can I get free Wi-Fi at Jaipur Airport? What is the process to access free Wi-Fi at Jaipur Airport? Which device do I need to access the Wi-Fi network? See All

Medical Centre

Is there any medical facility at Jaipur Airport? What kind of medical services are available at Jaipur Airport? What is the contact number of the medical centre at Jaipur Airport? See All

Pranaam

What is Pranaam Service? How will I identify the Pranaam Meet and Greet Service Officer at the airport? How do I book Pranaam Meet and Greet Service on Adani One app/web? See All

Duty Free

Flight Booking

Can I book flight tickets for infants on Adani One platform? What are the state guidelines for travel? What are the international guidelines for travel? See All

Rewards Exchange

Cab Booking

How do I book a cab on Adani One platform? How do I pre-book my cab on Adani One? In which cities is the airport cab booking facility available through Adani One platform? See All

Bus Booking

Why book online bus tickets on Adani One? How can I book online bus tickets on Adani One? What are the benefits of booking/buying bus ticket with Adani One? See All

Adani One ICICI Bank Credit Cards

Personal Loans

Who can apply for a loan on Adani One? Does Adani Digital Labs have NBFC license? How does KreditBee work? See All

Group Flight Booking

Train Booking

How to book train tickets online? Do I have to create an account in order to book an IRCTC train ticket online? What is IRCTC's tatkal booking and how does it work? See All

Holidays Booking

What are Adani holiday packages? What are the benefits of purchasing a holiday voucher from Adani One? How do I purchase a holiday voucher? See All

Hotel Booking

When will my booking be confirmed? Where can I find my booking on Adani One App? How do I check-in at the hotel? See All

What’s Adani One's WhatsApp number? What all services does Adani One offer on WhatsApp? How can I subscribe to Adani One WhatsApp? See All

General Enquries

See All

Login & Sign-up

How do I create account on Adani One app/web? How do I login to my Adani One account? What if I don't receive an OTP due to poor network connectivity? See All

Payment

How can I pay for my order/bookings at Adani One? Can I pay with any Credit card? Is it safe to fill in my Credit card/ Debit card information on your app/website? See All

Adani Rewards

What is ‘Adani Rewards’? How do I earn Adani Reward Points? How do I redeem Adani Reward Points? See All

Airline Ticketing Counter

Auto Rickshaw

Are auto rickshaws available outside Jaipur International Airport? Where can I locate the auto-rickshaw at Jaipur International Airport? Can I pay for an auto-rickshaw ride in cash? See All

Baby Care Room

What all facilities are there in baby care room at Jaipur Airport? What is the purpose of baby care room at Jaipur Airport? Where are the baby care rooms located at the Jaipur Airport? See All

Baggage Trolleys

Are baggage trolleys available at Jaipur Airport? Where can I get baggage trolleys at Jaipur Airport? Can I take baggage trolleys beyond the security checkpoint? See All

Charging Points

Complaint System Feedback

How can I share my feedback about Jaipur Airport? Is there any contact number to register a complaint about Jaipur Airport? How should I register my complaint at Jaipur Airport in person? See All

Foreign Currency Exchange

Can I exchange currency at Jaipur Airport? Where can I exchange my currency at Jaipur Airport? Can I contact someone if I have a question regarding currency exchange at Jaipur Airport? See All

Information Desk

Lost and Found

What if I lose something at Jaipur Airport? What are the chances of getting lost items back at Jaipur Airport? Whom do I contact if I have lost something at Jaipur Airport? See All

Lounge

Is there any lounge at Jaipur Airport? Where is the lounge located at Jaipur Airport? How can I access the lounge at Jaipur Airport? See All

Park and Go

Parking Facility

Can I park my vehicle at Jaipur International Airport for a week? What are the parking charges at Jaipur Airport? Can I book parking at Jaipur International Airport? See All

Postal Service

RT-PCR

What is the RT-PCR test? Is it required to carry a negative RT-PCR report at the Jaipur International Airport? What are the charges for RT-PCR and Rapid RT-PCR tests at Jaipur Airport? See All

Smoking Zone

What is the purpose of smoking zone at Jaipur Airport? Where is the smoking zone located at Jaipur Airport? Where can I buy cigarettes from Jaipur Airport? See All

Special Assistance

Wi-Fi Service

Can I get free Wi-Fi at Jaipur Airport? What is the process to access free Wi-Fi at Jaipur Airport? Which device do I need to access the Wi-Fi network? See All

Medical Centre

Is there any medical facility at Jaipur Airport? What kind of medical services are available at Jaipur Airport? What is the contact number of the medical centre at Jaipur Airport? See All

Pranaam

What is Pranaam Service? How will I identify the Pranaam Meet and Greet Service Officer at the airport? How do I book Pranaam Meet and Greet Service on Adani One app/web? See All

Contact Us

If you are looking to resolve a lost & found issue, have any query, feedback, or complaint, fill in the form below, and we will respond to your request at the earliest possible.

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Frequently Asked Questions

Hi , how can we help?

Oops! We can’t find what you are looking for.

Top Categories

Duty Free

Flights

Cab Booking

Train

Adani Rewards

Pranaam

All Categories

Duty Free

Flight Booking

Rewards Exchange

Cab Booking

Bus Booking

Adani One ICICI Bank Credit Cards

Personal Loans

Group Flight Booking

Train Booking

Holidays Booking

Hotel Booking

WhatsApp

General Enquries

Login & Sign-up

Payment

Adani Rewards

Airline Ticketing Counter

Auto Rickshaw

Baby Care Room

Baggage Trolleys

Charging Points

Complaint System Feedback

Foreign Currency Exchange

Information Desk

Lost and Found

Lounge

Park and Go

Parking Facility

Postal Service

RT-PCR

Smoking Zone

Special Assistance

Wi-Fi Service

Medical Centre

Pranaam

Duty Free

Flight Booking

Rewards Exchange

Cab Booking

Bus Booking

Adani One ICICI Bank Credit Cards

Personal Loans

Group Flight Booking

Train Booking

Holidays Booking

Hotel Booking

WhatsApp

General Enquries

Login & Sign-up

Payment

Adani Rewards

Airline Ticketing Counter

Auto Rickshaw

Baby Care Room

Baggage Trolleys

Charging Points

Complaint System Feedback

Foreign Currency Exchange

Information Desk

Lost and Found

Lounge

Park and Go

Parking Facility

Postal Service

RT-PCR